Operation Manual

Maintenance and Troubleshooting 4-5
Problems and Solutions
This section divides problems into seven categories:
Error indicator . . . . . . . . . . . . . . . page 4-6
Operating problems . . . . . . . . . . page 4-7
Quality problems. . . . . . . . . . . . . page 4-8
Software setup problems . . . . . . page 4-12
Scanning problems . . . . . . . . . . . page 4-14
Software operation problems. . . page 4-15
Paper jams. . . . . . . . . . . . . . . . . . . page 4-16
See the table in “Error indicator” on page 4-6 first, then go to the
appropriate section for your problem and follow the
recommended steps.
Note:
If some settings appear dimmed in EPSON TWAIN Pro, they cannot be
selected because of the capability of your scanner or your choice of other
settings.
If you cannot solve a problem after reading and following the
information in this section, contact your dealer or a qualified
customer support person for assistance.