Operation Manual

4-16 Maintenance and Troubleshooting
Pressing the Start button does not start Scanning.
❏ For Windows 2000 and 98
Click the Events tab in your scanner’s Properties dialog box
and make sure the Disable device events check box is clear.
And make sure the Start button is selected as the Scanner
events, and at least one scanner event recognizable
application in the Send to this application box is selected.
❏ For Windows 95, NT 4.0, and Macintosh
Make sure the Scanner Monitor software is running and check
the Scanner Monitor’s Launch Application path is set
correctly.
You can’t select optional equipment (Auto Document Feeder
or Transparency Unit).
Make sure the optional equipment is installed correctly. See your
scanner manual.
Paper jams
Remove the jammed paper. See your scanner manual.
Changing the SCSI ID number or SCSI board
If you are using your scanner with Windows 98 or 2000 and you
want to change the scanner’s SCSI ID number or replace the SCSI
board with a new one, follow the steps below.