Operation Manual

Application for Printing Web Pages (E-Web Print) 185
Soware
Update Tools (EPSON
Soware
Updater)...............................186
Application for
Conguring
Multiple Devices
(EpsonNet
Cong
)........................186
Installing the Latest Applications..............187
Updating the Printer's Firmware using the
Control Panel............................188
Uninstalling Applications...................188
Uninstalling Applications - Windows.........188
Uninstalling Applications - Mac OS..........189
Printing Using a Network Service.............190
Solving Problems
Checking the Printer Status..................191
Checking Messages on the LCD Screen. . . . . . . 191
Checking the Printer Status - Windows.......192
Checking the Printer Status - Mac OS........192
Checking the Soware Status. . . . . . . . . . . . . . . . 192
Removing Jammed Paper...................192
Removing Jammed Paper from the Front Cover 193
Removing Jammed Paper from the Rear
Paper Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . 194
Removing Jammed Paper from Inside the
Printer...............................194
Removing Jammed Paper from Rear Cover. . . . 196
Removing Jammed Paper from the ADF......197
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 199
Paper Jams............................200
Paper Feeds at a Slant....................200
Ejected Paper Falls from the Output Tray......200
Paper is Ejected During Printing............200
Original Does Not Feed in the ADF. . . . . . . . . .200
Power and Control Panel Problems............201
Power Does Not Turn On.................201
Power Does Not Turn O.................201
Power Turns
O
Automatically.............201
LCD Screen Gets Dark...................202
Cannot Print from a Computer...............202
Checking the Connection (USB)............202
Checking the Connection (Network).........202
Checking the Soware and Data. . . . . . . . . . . . 203
Checking the Printer Status from the
Computer (Windows)....................205
Checking the Printer Status from the
Computer (Mac OS).....................205
When You Cannot Make Network Settings...... 206
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 206
Checking the SSID Connected to the Printer. . . 208
Checking the SSID for the Computer.........208
Ethernet Connection Becomes Unstable......209
Cannot Print from an iPhone or iPad.......... 210
Printout Problems........................210
Printout is Scued or Color is Missing........210
Banding or Unexpected Colors Appear.......211
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................211
Vertical Banding or Misalignment...........212
Print Quality is Poor.....................212
Paper Is Smeared or Scued...............213
Paper is Smeared During Automatic 2-Sided
Printing..............................214
Printed Photos are Sticky.................214
e Position, Size, or Margins of the Printout
Are Incorrect..........................214
Printed Characters Are Incorrect or Garbled. . . 215
e
Printed Image Is Inverted..............215
Mosaic-Like Patterns in the Prints...........215
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........215
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 216
An Image of the Reverse Side of the Original
Appears in the Copied Image..............216
e
Printout Problem Could Not be Cleared. . . 216
Other Printing Problems................... 216
Printing Is Too Slow.....................216
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 217
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................217
Cannot Start Scanning.....................217
Scanned Image Problems...................218
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......218
Straight Lines Appear when Scanning from
ADF................................ 218
e
Image Quality Is Rough...............219
Oset
Appears in the Background of Images. . . 219
Text is Blurred.........................219
Moiré Patterns (Web-Like Shadows) Appear. . . 219
Cannot Scan the Correct Area on the
Scanner Glass..........................220
Text is Not Recognized Correctly when
Saving as a Searchable PDF................220
Cannot Solve Problems in the Scanned Image. . 220
Other Scanning Problems...................221
User's Guide
Contents
5