Operation Manual
Related Information
& “Contacting Epson Support” on page 247
& “Installing the Latest Applications” on page 187
& “Updating the Printer's Firmware using the Control Panel” on page 188
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Accessing the Printer Driver” on page 93
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
&
“
Soware
Update Tools (EPSON
Soware
Updater)” on page 186
& “Installing the Latest Applications” on page 187
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
User's Guide
Solving Problems
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