User's Manual

Hard Disk Problems
If you have problems with your hard disk when you first start to use
it, check to see if it has been set up properly. See “Using a Hard Disk” in
Chapter 3 and refer to your MS-DOS manual.
If you cannot access data stored on your hard disk, you may have
accidentally repartitioned or reformatted part or all of the hard disk. If
you have not done so and your hard disk does not function properly,
have an authorized Epson service center check your hard disk. Never
open the air-tight container that encloses the recording disk.
Software Problems
If you have trouble with a software program, check the following list
of possible problems and solutions:
1. The software program does not start. Check that you are following
the correct procedure for your operating system. Be sure you insert
the system diskette in drive A (the top drive).
2. An application routine does not work. Refer to the software manual
and complete the routine according to the instructions. If this does
not work, reset the computer (as described in Chapter 2 under “Reset-
ting the Computer”), reload the program, and try the routine again.
To operate properly, some programs require certain DIP switch set-
tings. Be sure that the DIP switches inside the main unit are set for
your configuration. Chapter 4 describes how to remove the main
unit’s cover and set the DIP switches. When you turn on the computer
again, the new settings take effect.
Printer Problems
Your printer manual describes methods to solve most printer prob-
lems. If your printer does not work correctly right after you install it,
make sure the printer has power and connects to the computer properly.
The printer manual tells you how to connect your printer.
If you have a serial printer, or if you have problems with paper feed-
ing, check the printer manual for the printer’s DIP switch settings. The
DIP switches on a printer help it communicate properly with the com-
puter.
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