User's Manual

Hard Disk Problems
If you have problems with your hard disk when you first start to use it,
check to see if it has been set up properly. See “Using a Hard Disk Drive” in
Chapter 3 and refer to your MS-DOS manual.
If you cannot access data stored on your hard disk, you may have acci-
dentally repartitioned or reformatted part or all of the hard disk. If you have
not done so and your hard disk does not function properly, have an autho-
rized Epson service center check your hard disk. Never open the air-tight
container that encloses the recording disk.
Software Problems
If you have trouble with a software program, check the following list of
possible problems and solutions:
1. The software program does not start. Check that you are following the
correct procedure for your operating system. Be sure you insert the sys-
tem diskette in drive A (the top drive).
2. An application routine does not work. Refer to the software manual and
complete the routine according to the instructions. If this does not work,
reset the computer (as described in Chapter 2 under “Resetting the
Computer”), reload the program, and try the routine again.
To operate properly, some programs require the computer to run at 6 or
8 MHz. Try changing the CPU speed with the switch on the front panel. See
“Selecting Execution Speed” in Chapter 2. Be sure to reset the computer
after you change the speed.
Printer Problems
Your printer manual describes methods to solve most printer problems.
If your printer does not work correctly right after you install it, make sure the
printer has power and connects to the computer properly. The printer man-
ual tells you how to connect your printer.
If you have a serial printer, or if you have problems with paper feeding,
check the printer manual for the printer’s DIP switch settings. The DIP
switches on a printer help it communicate properly with the computer.
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