Specifications

4-18
Troubleshooting
The printer stops printing and the Pause light flashes.
Cause What to do
The print head is overheated. Wait for a few minutes; the printer
resumes printing automatically once
the print head cools.
Part of the printout is missing, or dots are missing in random
positions.
Cause What to do
The ribbon cartridge is not
installed properly.
Reinstall the ribbon cartridge as
described in “Replacing the ribbon
cartridge” on page 5-1.
There is too much slack in the
ribbon or the ribbon has
come loose.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
replace the ribbon cartridge as
described in “Replacing the ribbon
cartridge” on page 5-1.
Lines of dots are missing in the printout as shown below.
Cause What to do
The ribbon cartridge is not
installed correctly, and the
ribbon is twisting or
slackening.
Stop printing and reinstall the ribbon
cartridge as described “Replacing the
ribbon cartridge” on page 5-1.