Specifications

4-16
Troubleshooting
Printing or printout quality problems
The Pause light is off but the printer does not print.
Cause What to do
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described in “Printing a Self Test” on
page 4-29.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See the Setup Guide and
your computer documentation.
Your software is not
properly set up for your
printer.
Make sure that your printer is properly
selected in your application software.
If necessary, install or reinstall the
printer driver software. Refer to the
Setup Guide for detailed instruction.
The Paper Out and Pause lights are on and the printer does
not print.
Cause What to do
The printer is out of paper for
the selected paper source.
Make sure the correct paper source is
selected on the control panel, and load
paper in the current paper source.
Press the Pause button to resume
printing.