Specifications

4-10
Troubleshooting
Single sheets loaded from the optional cut-sheet feeder
You may be trying to feed too
much paper backward.
If you are using normal continuous
paper, tear off the last printed page
and press the Load/Eject button to
feed the paper backward. If you are
using labels, tear off the paper entering
the printer, and then press the LF/FF
button to feed the labels forward.
Your paper may be too long
or too short.
Make sure the page length of your
paper is within the specified range. See
“Paper” on page A-10 for
information on
the continuous paper
specification.
The paper size setting in
your application or the
printer driver may not match
the size of the paper you are
using.
Check the paper size setting in your
application or the printer driver.
The printer’s page length
setting for the tractor may
not match the size of the
continuous paper you are
using.
Check Page length for tractor of the
printer’s default settings. See
“Changing default settings” on page
3-12.
Paper is jammed inside the
printer.
Clear the paper jam as described in
“Clearing a Paper Jam” on page 4-26.
The platen rotates but the cut-sheet feeder does not feed the
paper.
Cause What to do