Specifications

4-8
Troubleshooting
Continuous paper
The printer does not load continuous paper or does not feed it
properly.
Cause What to do
Manual/CSF is selected as
the paper source on the
control panel.
Select Tractor as the paper source on
the control panel. (See “Buttons and
Lights” on page 3-1.)
The paper has come off the
tractor.
Reattach the paper to the tractor as
described in “Loading Continuous
Paper” on page 1-7.
When you send data or press the Load/Eject button, the platen
rotates but the printer does not feed the paper.
Cause What to do
Manual/CSF is selected as
the paper source on the
control panel.
Select Tractor as the paper source on
the control panel. (See “Buttons and
Lights” on page 3-1.)
The paper has come off the
tractor.
Reattach the paper to the tractor as
described in “Loading Continuous
Paper” on page 1-7.
The paper has been fed back
to the standby position.
Press the Load/Eject button to load
the paper.
Paper feeding is crooked or the paper jams.
Cause What to do
The paper supply is
obstructed.
Make sure the paper supply is not
obstructed by a cable or some other
object.