User's Guide
Table Of Contents
- Contents
- Product Basics
- Wi-Fi or Wired Networking
- Loading Paper
- Loading Paper for Documents in the Cassette
- Loading Paper for Photos in the Cassette
- Loading Envelopes in the Cassette
- Loading Paper and Envelopes in the Rear Feed Slot
- Paper Loading Capacity
- Available Epson Papers
- Borderless Paper Type Compatibility
- Selecting the Paper Settings for Each Source - Control Panel
- Selecting Default Paper Settings - Administrator
- Placing Originals on the Product
- Copying
- Printing From a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with OS X
- Cancelling Printing Using a Product Button
- Printing with Windows
- Scanning
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Fax Features Using the Product Control Panel
- Selecting Your Country or Region
- Selecting the Date and Time
- Using the Fax Setup Wizard
- Selecting the Line Type
- Setting the Number of Rings to Answer
- Selecting Fax Output Settings
- Output Settings - Fax
- Selecting Advanced Fax Settings
- Basic Settings - Fax
- Send Settings - Fax
- Receive Settings - Fax
- Security Settings - Fax
- Printing Fax Reports
- Fax Report Options
- Setting Up Fax Features Using the Fax Utility - Windows
- Setting Up Fax Features Using the Fax Utility - OS X
- Setting Up Fax Features Using the Product Control Panel
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Viewing a Fax on the LCD Screen
- Checking Fax Status
- Using Memory Cards and USB Devices With Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Status Menu Error Codes
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving Memory Card Problems
- When to Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- OS X System Requirements
- Printing Specifications
- Scanning Specifications
- Automatic Document Feeder (ADF) Specifications
- Fax Specifications
- Paper Specifications
- Printable Area Specifications
- Ink Cartridge Specifications
- Memory Card Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices

The nozzle pattern prints.
8. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this book or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Alignment
Print Head Cleaning
When to Uninstall Your Product Software
Related references
Where to Get Help
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Setup.
3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Scroll down and select Restore Default Settings.
You see this screen:
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