User's Guide
Table Of Contents
- Contents
- Product Basics
- Wi-Fi or Wired Networking
- Loading Paper
- Loading Paper for Documents in the Cassette
- Loading Paper for Photos in the Cassette
- Loading Envelopes in the Cassette
- Loading Paper and Envelopes in the Rear Feed Slot
- Paper Loading Capacity
- Available Epson Papers
- Borderless Paper Type Compatibility
- Selecting the Paper Settings for Each Source - Control Panel
- Selecting Default Paper Settings - Administrator
- Placing Originals on the Product
- Copying
- Printing From a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with OS X
- Cancelling Printing Using a Product Button
- Printing with Windows
- Scanning
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Fax Features Using the Product Control Panel
- Selecting Your Country or Region
- Selecting the Date and Time
- Using the Fax Setup Wizard
- Selecting the Line Type
- Setting the Number of Rings to Answer
- Selecting Fax Output Settings
- Output Settings - Fax
- Selecting Advanced Fax Settings
- Basic Settings - Fax
- Send Settings - Fax
- Receive Settings - Fax
- Security Settings - Fax
- Printing Fax Reports
- Fax Report Options
- Setting Up Fax Features Using the Fax Utility - Windows
- Setting Up Fax Features Using the Fax Utility - OS X
- Setting Up Fax Features Using the Product Control Panel
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Viewing a Fax on the LCD Screen
- Checking Fax Status
- Using Memory Cards and USB Devices With Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Status Menu Error Codes
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving Memory Card Problems
- When to Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- OS X System Requirements
- Printing Specifications
- Scanning Specifications
- Automatic Document Feeder (ADF) Specifications
- Fax Specifications
- Paper Specifications
- Printable Area Specifications
- Ink Cartridge Specifications
- Memory Card Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also check for errors by pressing the Status button to display the Status Menu.
Note: If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message Condition/solution
Paper jam If paper is jammed in the product, follow the instructions in this
guide to remove the jammed paper from the indicated area.
Printer error. Turn the power off and A serious error has occurred. Turn the product off and then back
on again. If the error is not fixed, on again. If the error continues, check for a paper jam. If there is
contact Epson Support. no paper jam, contact Epson for support.
Maintenance box is at the end of its You must replace the maintenance box to continue printing.
service life. You need to replace it.
A printer's ink pad is nearing the end The ink pads are near the end of their service life and the
of its service life. Please contact message will be displayed until the ink pad is replaced. Contact
Epson Support. Epson to replace ink pads before the end of their service life. (To
resume printing, press one of the buttons.)
A printer's ink pad is at the end of its The ink pad is at the end of its service life. Turn off the product
service life. Please contact Epson and contact Epson for support.
Support.
The phone line is connected to a Make sure the phone cable is connected correctly and the
different jack. phone line works.
Connect the phone line to the "LINE"
jack.
The phone line is not connected
No dial tone detected. Try the Check Make sure the phone cable is connected correctly and the
Fax Connection. phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, turn off the
Dial Tone Detection setting.
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