User's Guide

Parent topic: Solving Scanning Problems
Related tasks
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
Related topics
Starting a Scan
Scanning Does Not Function Correctly Using the PCL or PostScript Software
If scanning does not function correctly when using the PCL or PostScript software, try these solutions:
• Make sure you installed the Epson Scan software during software installation. Scanning from your
computer with the PCL or PostScript drivers is not possible without the Epson Scan software.
• Check your product control panel for error messages or status lights. The PCL and PostScript
software do not display any error messages on your computer screen if an error occurs.
• Scanning to your computer from the product's control panel does not work unless the standard Epson
printer software is installed along with the PCL or PostScript software. Follow the instructions on your
Start Here sheet to install the standard Epson printer software.
Parent topic: Solving Scanning Problems
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview
Scanned Image Edges are Cropped
Parent topic: Solving Problems
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