User's Guide

6. Select the cleaning cycle you want to run, then press either of the Start buttons to clean the print
head. You see a message on the LCD screen during the cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
When the cleaning cycle is finished, you see this screen:
7. Select Nozzle Check and press the OK button.
8. Press either of the Start buttons to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then
try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or
damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
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