User's Guide

Solving Paper Problems................................................................................................................... 188
Paper Feeding Problems............................................................................................................. 189
Paper Jam Problems Inside the Product ..................................................................................... 190
Paper Jam Problems in the Cassette .......................................................................................... 191
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 192
Paper Ejection Problems............................................................................................................. 194
Solving PostScript Printing Problems............................................................................................... 194
Nothing Prints Using the Postscript Printing Software ................................................................. 194
Documents Print Incorrectly Using the Postscript Printing Software............................................ 195
Accessing Printer Properties - Postscript - Windows................................................................... 195
Solving Problems Printing from a Computer..................................................................................... 196
Nothing Prints.............................................................................................................................. 196
Product Icon Does Not Appear in Windows Taskbar................................................................... 197
Printing is Slow............................................................................................................................ 198
Solving Page Layout and Content Problems.................................................................................... 199
Inverted Image............................................................................................................................. 199
Too Many Copies Print ................................................................................................................ 199
Blank Pages Print........................................................................................................................ 200
Incorrect Margins on Printout....................................................................................................... 200
Incorrect Characters Print............................................................................................................ 201
Incorrect Image Size or Position.................................................................................................. 201
Slanted Printout........................................................................................................................... 202
Solving Print Quality Problems......................................................................................................... 202
White or Dark Lines in Printout .................................................................................................... 202
Blurry or Smeared Printout .......................................................................................................... 203
Faint Printout or Printout Has Gaps............................................................................................. 205
Grainy Printout............................................................................................................................. 205
Incorrect Colors ........................................................................................................................... 206
When to Uninstall Your Product Software ........................................................................................ 207
Uninstalling Printing Software - Windows .................................................................................... 207
Uninstalling Product Software - OS X.......................................................................................... 208
Where to Get Help............................................................................................................................ 209
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