User's Guide

Light status Condition/solution
The Status light is on The scanner is turned on and ready to scan.
The Status light is flashing The scanner is scanning or initializing. Wait for the Status light to stop
blue flashing before turning off the scanner.
The ! error light is on An error has occurred. Try the following:
Check the scanner connection to your computer to make sure it is
secure.
Make sure the scanner cover is closed and there is no jammed paper
inside.
If the ! error light is still on, turn off the scanner, then turn it on again.
If the error continues, the scanner may be malfunctioning. Contact
Epson for support.
The ! error light and the The scanner firmware is updating. Do not turn off the scanner or
Status light (blue) are disconnect any cables until the status lights have stopped flashing.
flashing alternately
The ! error light and the A paper jam or a double feed has occurred. Remove any paper loaded
Status light are flashing at in the input tray. If the lights continue to flash, a scanner error may have
the same time occurred. Turn the scanner off and then back on again. If the error
continues, contact Epson for support.
The Status light is flashing The scanner is connecting to a wireless network.
white
The ! error light and the The product is in a standby state for Wi-Fi Protected Setup (WPS)
Status light (white) are connection or the firmware is being updated.
flashing alternately
Parent topic: Solving Problems
Related references
Original Jams in Scanner
Where to Get Help
Related topics
Loading Originals
Scanning
Wi-Fi Networking
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