WF310_QG.
WF310_QG.book Page 2 Wednesday, April 8, 2009 2:14 PM Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing Your WorkForce 310 Series on a Network . . . . . . . 5 Connect an Ethernet Network Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WF310_QG.book Page 3 Wednesday, April 8, 2009 2:14 PM Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . 39 Basic Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Maintaining Your WorkForce 310 Series. . . . . . . . . . . . . . . . . 42 Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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WF310_QG.book Page 5 Wednesday, April 8, 2009 2:14 PM Installing Your WorkForce 310 Series on a Network Follow the steps in this chapter to connect the WorkForce 310 Series to your network. After you have connected the printer to your network, you need to install the WorkForce 310 Series software on each computer you would like to print from. Connect an Ethernet Network Cable 1. Connect an Ethernet network cable to the LAN (10/100) port on your WorkForce 310 Series. 2.
WF310_QG.book Page 6 Wednesday, April 8, 2009 2:14 PM Install Software Follow the steps in this section for each computer you want to use with your printer over the network. 1. Insert the printer software CD in your computer’s CD or DVD drive. 2. Windows Vista®: If you see the AutoPlay window, click Run SETUP.EXE. When you see the User Account Control screen, click Continue. Windows® XP: When you see the Software Installation screen, continue with step 3. Mac OS® X: Double-click the icon. 3.
WF310_QG.book Page 7 Wednesday, April 8, 2009 2:14 PM 5. When you see this screen, click Next to start network setup. 6. Make sure that your printer is turned on and connected to your network as described on page 5. 7. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
WF310_QG.book Page 8 Wednesday, April 8, 2009 2:14 PM 8. Wait while EpsonNet Setup configures your printer on the network. 9. Do one of the following: ■ If you see the Installation Complete screen, continue with “Finish the Installation” on page 10.
WF310_QG.book Page 9 Wednesday, April 8, 2009 2:14 PM ■ If no available printers are found on your network, follow the instructions on the screen and click Next. ■ If EpsonNet Setup finds more than one printer on your network, select the printer you want to configure, then click Next. When you see the Installation Complete screen, continue with “Finish the Installation” below.
WF310_QG.book Page 10 Wednesday, April 8, 2009 2:14 PM Finish the Installation Follow the steps for your operating system: ■ “Windows” below ■ “Macintosh” on page 12 Windows 1. Print a test page, then click Finish.
WF310_QG.book Page 11 Wednesday, April 8, 2009 2:14 PM 2. Do one of the following: ■ To set up your Fax Header information, select Yes, click Next, then continue with step 3. ■ To set up your Fax Header information later, select No, click Next, then continue with step 4. 3. Follow the prompts on the screen to set up your Fax Header information. 4. Follow the prompts on the screen to install bonus software and finish the installation. 5. When installation is complete, restart your computer.
WF310_QG.book Page 12 Wednesday, April 8, 2009 2:14 PM Macintosh 1. Click Finish. 2. When you see this screen, click Add Printer. 3. Follow the steps on the right side of the screen to add your EPSON TCPIP printer, then click Next. Note: It may take up to 90 seconds for your computer to find the EPSON TCPIP printer on the network.
WF310_QG.book Page 13 Wednesday, April 8, 2009 2:14 PM 4. Follow the prompts on the screen to print a test page, install bonus software, and finish the installation. 5. When installation is complete, restart your computer. You’re ready to scan and print. See your printed documentation and on-screen Epson Information Center for details.
WF310_QG.book Page 14 Wednesday, April 8, 2009 2:14 PM Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 15. 1. Open the paper support and pull up the extensions. Then pull out the output tray extensions, and raise the paper stopper. 2. Squeeze the edge guide and slide it left. Note: If the feeder guard is in the way, flip it forward. 3. Insert paper, glossy or printable side up, against the right side and behind the tab.
WF310_QG.book Page 15 Wednesday, April 8, 2009 2:14 PM You can load up to 100 sheets of plain paper or 20 sheets of photo paper. Load other special papers one sheet at a time. See your on-screen Epson Information Center for more information. Note: The type of paper you choose affects the way your printout looks. If you are just making a copy or printing a rough draft, plain paper is fine. However, for the best results, you’ll want to use one of Epson’s special ink jet papers designed for your printer.
WF310_QG.book Page 16 Wednesday, April 8, 2009 2:14 PM Paper name Size Part number Sheet count Epson Premium Presentation Paper Matte Borderless 8 × 10 inches S041467 50 Letter (8.5 × 11 inches) S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches) S041568 50 Epson Premium Photo Paper Glossy Borderless 4 × 6 inches S041808 S041727 40 100 Borderless 5 × 7 inches S041464 20 Borderless 8 × 10 inches S041465 20 Letter (8.
WF310_QG.book Page 17 Wednesday, April 8, 2009 2:14 PM Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass (below) or in the Automatic Document Feeder (see page 18). Using the Scanner Glass You can place a photo or a document up to letter-size (or A4-size) on the scanner glass to make color or black-and-white copies. 1.
WF310_QG.book Page 18 Wednesday, April 8, 2009 2:14 PM Using the Automatic Document Feeder You can place up to 30 letter-size (or A4) sheets or 10 legal-size sheets in the Automatic Document Feeder (ADF). 1. Fan the originals, then tap them on a flat surface to even the edges. 2. Open the ADF paper support. 3. Slide the edge guide outward. 4. Insert the originals face-up.
WF310_QG.book Page 19 Wednesday, April 8, 2009 2:14 PM 5. Slide the edge guide against the originals, but not too tightly. Note: When you use the Copy function, letter-size paper is automatically selected for your printed copies. If you copy a legal-size document, the image will be cut off. To copy a legal-size document on letter-size paper, press x Menu, select Reduce/Enlarge, then press OK. Press u or d to select Legal->Letter, then press OK.
WF310_QG.book Page 20 Wednesday, April 8, 2009 2:14 PM Copying a Document or Photo Follow the instructions in this section to make color or black-and-white copies. Note: To turn off the “beep” heard when you press a button, press r Copy, press x Menu, press u or d to select Maintenance, then press OK. Press u or d to select Sound, then press OK. Press u or d to select Off, then press OK.
WF310_QG.book Page 21 Wednesday, April 8, 2009 2:14 PM 6. To change any other print settings, press u or d to select the setting you want to change, then press OK. Press u or d to select an option, then press OK. Note: Not all Paper Type, Paper Size, Layout, and Quality settings may be available depending on the options you choose. 7. After you finish selecting your settings, press Menu to exit the settings menu. 8. Press the x B&W or x Color button to begin copying.
WF310_QG.book Page 22 Wednesday, April 8, 2009 2:14 PM Faxing a Document Your WorkForce 310 Series lets you send faxes by entering fax numbers, selecting entries from a speed dial list, or using the one-touch dial buttons. Using the Automatic Document Feeder, you can fax up to 30 pages at a time. Note: In Windows, you can also send a fax from your computer using the Epson FAX Utility, see page 29 for details. For more information on faxing and fax settings, see the on-screen Epson Information Center.
WF310_QG.book Page 23 Wednesday, April 8, 2009 2:14 PM 2. To use a telephone or answering machine, you need a second phone cable. Connect one end of the cable to the telephone or answering machine, and connect the other end to the EXT. port on the back of the WorkForce 310 Series. Telephone wall jack If your answering machine is set to pick up on the fourth ring, you should set the WorkForce 310 Series to pick up on the fifth ring or later: 1. Press the K Fax button, then press x Menu. 2.
WF310_QG.book Page 24 Wednesday, April 8, 2009 2:14 PM Setting Up Fax Features Before sending faxes, you should create a fax header and select your fax preferences. Note: To change other settings, print fax reports, or set up fax features using the Epson FAX Utility (Windows only), see the on-screen Epson Information Center. Entering Fax Header Information You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax.
WF310_QG.book Page 25 Wednesday, April 8, 2009 2:14 PM Entering Your Phone Number 1. From the Fax Header screen, press u or d to select Your Phone Number, then press OK. You see the phone number input screen. 2. Use the numeric keypad to enter your phone number (see below). You can enter up to 20 digits. 3. When you’re done, press OK to return to the Your Phone Number screen. 4. Press x Menu to exit the Fax Settings menu.
WF310_QG.book Page 26 Wednesday, April 8, 2009 2:14 PM Select Scan and Print Settings for Faxing Use these settings to adjust the image quality of incoming and outgoing faxes, select the paper size loaded in your WorkForce 310 Series, select the size at which faxes are printed, and choose the printed reports you want. 1. Press the K Fax button, then press x Menu. 2. Press u or d to select Fax Setting, then press OK. 3. Press u or d to select Scan & Print Setup, then press OK. 4.
WF310_QG.book Page 27 Wednesday, April 8, 2009 2:14 PM Setting Up a Speed Dial List You can create a speed dial list of fax numbers so you can quickly select them for faxing. You can also set up a group dial list to automatically send the same fax message to multiple speed dial numbers (see your on-screen Epson Information Center for details). You can create up to 60 combined speed dial and group dial entries, add names to identify the recipients, and print a list for easy reference (see page 27).
WF310_QG.book Page 28 Wednesday, April 8, 2009 2:14 PM Sending a Fax From the Control Panel You can send a fax by manually entering a fax number, as described below. Note: In Windows, you can send a fax from your computer using the Epson FAX Utility, see page 29 for details. 1. Place your original(s) for faxing (see page 17). 2. Press the K Fax button. 3. Use the numeric keypad to manually enter the fax number. You can enter up to 64 digits.
WF310_QG.book Page 29 Wednesday, April 8, 2009 2:14 PM Other Ways to Dial a Fax Number In addition to manual transmission, here are some other ways you can enter a fax number: ■ Press Redial/Pause to redial the last fax number you used. The last fax number is displayed on the screen. ■ Press Speed/Group Dial/Backspace to select a speed dial/group dial entry. Select or type the number of the speed dial/group dial entry you want to use, then press OK.
WF310_QG.book Page 30 Wednesday, April 8, 2009 2:14 PM 2. Select EPSON WorkForce 310 Series (FAX). 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to one.
WF310_QG.book Page 31 Wednesday, April 8, 2009 2:14 PM Receiving Faxes Before receiving faxes, make sure you load plain paper and select the Paper Size setting that matches the size of paper you’ve loaded (see “Select Scan and Print Settings for Faxing” on page 26). If the incoming fax pages are larger than the paper size you loaded, the fax size is reduced to fit or printed on multiple pages, depending on the Auto Reduction setting you select (see page 26).
WF310_QG.book Page 32 Wednesday, April 8, 2009 2:14 PM Printing From Your Computer This section describes the basic steps for printing a photo or document stored on your Windows or Macintosh computer. For detailed instructions on printing, see the on-screen Epson Information Center. Before you start, make sure you’ve installed your printer software and connected the WorkForce 310 Series to your computer as described on the Start Here sheet.
WF310_QG.book Page 33 Wednesday, April 8, 2009 2:14 PM 3. On the Main tab, select basic print settings. Make sure you choose the correct paper Type setting for your paper (see page 38). Select the type of document you’re printing (choose Photo or Best Photo for pictures) Select your paper Type Select your paper Size Click here for borderless photos Select your document or photo Orientation Tip: For quick access to the most common settings, click the Shortcuts tab and select one of the presets.
WF310_QG.book Page 34 Wednesday, April 8, 2009 2:14 PM 7. Click OK or Print to start printing. This window appears and shows the progress of your print job. Check ink cartridge status Cancel printing Printing With a Macintosh See the section below for your operating system. Mac OS ® X 10.5 1. Open a photo or document in an application, open the File menu, and select Print. 2. Select your Epson printer as the Printer setting. Select your Epson printer Click to expand 3.
WF310_QG.book Page 35 Wednesday, April 8, 2009 2:14 PM 4. Select basic copy and page settings. For borderless photos, choose a Paper Size setting with a Sheet Feeder - Borderless option. Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window. (If you’re printing from Preview, you see the settings shown below.) Copy and page settings Application settings 5.
WF310_QG.book Page 36 Wednesday, April 8, 2009 2:14 PM 6. Choose any other printing options you may need from the pop-up menu. See the on-screen Epson Information Center for details. 7. Click Print. 8. To monitor your print job, click the printer icon in the dock. Cancel printing Pause or resume printing Select the print job Mac OS X 10.3 to 10.4 1. Open a photo or document in an application, open the File menu, and select Page Setup. 2. Select the following basic page settings.
WF310_QG.book Page 37 Wednesday, April 8, 2009 2:14 PM 5. Select your Epson printer, choose Print Settings from the pop-up menu, and select the following print settings: Select your Media Type (see page 38) Select Color or Black/ Grayscale output Select higher quality or faster printing (if available) Select Automatic mode Note: In certain programs, you may need to select Advanced before you can select Print Settings. For more information about printer settings, click the ? button. 6.
WF310_QG.book Page 38 Wednesday, April 8, 2009 2:14 PM 9. To monitor your print job, click the printer icon in the dock (or click the Print Center icon and double-click your Epson printer on the next screen). Cancel printing Pause or resume printing Select the print job Selecting the Correct Paper Type Select the correct Type (see page 33) or Media Type (see page 37) setting in your printer software so the ink coverage can be adjusted accordingly.
WF310_QG.book Page 39 Wednesday, April 8, 2009 2:14 PM Scanning a Document or Photo You can use your Epson WorkForce 310 Series to scan original documents and photos and save them as digital files on your computer or other device. The Epson Scan software provides three scanning modes: ■ Office Mode previews your image and scans text documents quickly. ■ Home Mode previews your image and provides preset options for scanning. ■ Professional Mode previews your image and provides a full array of tools.
WF310_QG.book Page 40 Wednesday, April 8, 2009 2:14 PM 4. Epson Scan opens in Office Mode the first time you use it. (You can change the scan mode using the Mode selector in the upper right corner.) Click here to change the scan mode Note: You cannot use Home mode to scan with the Automatic Document Feeder. 5. Click Scan. The image is scanned and you see its icon in Windows Explorer or Macintosh Finder.
WF310_QG.book Page 41 Wednesday, April 8, 2009 2:14 PM Scanning Multiple Pages You can scan a document and save it on your computer in PDF or another format. With the Automatic Document Feeder, you can scan up to 30 pages at a time. 1. Place your document in the Automatic Document Feeder (see page 18). 2. Start Epson Scan (see page 39). 3. Select Office Mode in the upper right. 4. Select the Image Type. 5. Select Auto Detect or ADF (Automatic Document Feeder) as the Document Source setting. 6.
WF310_QG.book Page 42 Wednesday, April 8, 2009 2:14 PM Maintaining Your WorkForce 310 Series Follow the instructions in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges. To align the print head, if necessary, see your on-screen Epson Information Center. Checking the Print Head Nozzles If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges.
WF310_QG.book Page 43 Wednesday, April 8, 2009 2:14 PM Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 46). 1. Load letter-size plain paper in the sheet feeder. 2.
WF310_QG.book Page 44 Wednesday, April 8, 2009 2:14 PM Checking the Ink Cartridge Status You can check the ink cartridge status anytime using the WorkForce 310 Series display screen. To check the ink cartridge status with your Windows or Macintosh software, see the instructions in your on-screen Epson Information Center. Note: You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying. 1.
WF310_QG.book Page 45 Wednesday, April 8, 2009 2:14 PM Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Purchase genuine Epson cartridges and use them within six months of installing them and before the expiration date on the cartridge box.
WF310_QG.book Page 46 Wednesday, April 8, 2009 2:14 PM Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Leave the expended cartridge(s) installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1.
WF310_QG.book Page 47 Wednesday, April 8, 2009 2:14 PM 4. Before you open the new cartridge package, shake it four or five times. Then remove it from the package. Caution: Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge. 5. Remove the yellow tape from the bottom of the ink cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 6. Insert the new ink cartridge into the holder and push it down until it clicks into place. 7.
WF310_QG.book Page 48 Wednesday, April 8, 2009 2:14 PM Solving Problems If you have a problem with your WorkForce 310 Series, check the messages on the display screen to diagnose the cause. You can also check “Problems and Solutions” on page 49 for basic troubleshooting suggestions, or double-click the Epson Information Center icon on your computer desktop for more detailed help.
WF310_QG.book Page 49 Wednesday, April 8, 2009 2:14 PM Error Indicators Follow the instructions on the display screen to solve most common problems. If you see one of the error messages below, follow the steps here to proceed. LCD display screen message Problem and solution Printer error See your documentation. Turn the WorkForce 310 Series off, make sure no paper is jammed inside (see page 50), and turn it back on. If the error is not resolved, contact Epson (see page 54).
WF310_QG.book Page 50 Wednesday, April 8, 2009 2:14 PM ■ Use the Automatic Document Feeder to fax or scan legal-size documents, but not to copy them. Letter-size paper is automatically selected for copying. If you copy a legal-size document, your image will be cropped. ■ Make sure your original is positioned against the back left corner of the scanner glass. If the edges are cropped, move your original away from the edges slightly.
WF310_QG.book Page 51 Wednesday, April 8, 2009 2:14 PM 2. The message on the display screen asks if the paper has been removed. Press 1 to clear the message. 3. Close the ADF cover and reload the paper. Faxing Problems ■ Make sure the recipient’s fax machine is turned on and working. ■ Make sure the LINE port on the WorkForce 310 Series is connected to a telephone wall jack. Verify that the telephone wall jack works by connecting a phone to it.
WF310_QG.book Page 52 Wednesday, April 8, 2009 2:14 PM Network Setup Problems EpsonNet Setup was unable to find my printer on the network Verify that the printer is turned on and connected to your network (see “Connect an Ethernet Network Cable” on page 5). Click Next to search for your printer on the network. Then continue with step 9 on page 8. Network setup failed Make sure that the printer is connected to your network (see page 5). Then remove and reinsert the CD to reinstall the printer software.
WF310_QG.book Page 53 Wednesday, April 8, 2009 2:14 PM ■ Try connecting the printer to another router, access point, switch or hub. ■ Try connecting the printer to your router, access point, switch, or hub with another Ethernet cable. A dial-up connection dialog box appears when printing with EpsonNet Print If you use a dial-up connection for Internet access, you will see this message every time you print.
WF310_QG.book Page 54 Wednesday, April 8, 2009 2:14 PM Where To Get Help Epson Technical Support Internet Support Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
WF310_QG.book Page 55 Wednesday, April 8, 2009 2:14 PM Notices Important Safety Instructions Before using your WorkForce 310 Series, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label. ■ Use only the power cord that comes with the product. Use of another cord may cause fires or shock. Do not use the cord with any other equipment.
WF310_QG.book Page 56 Wednesday, April 8, 2009 2:14 PM ■ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ■ Do not press too hard on the document table when placing the originals. ■ Do not open the scanner section while the product is in use. ■ Do not touch the flat white cable inside the product. ■ Do not spill liquid on the product. ■ Adjust only those controls that are covered by the operating instructions.
WF310_QG.book Page 57 Wednesday, April 8, 2009 2:14 PM Telephone Equipment Safety Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: ■ Do not use the Epson product near water. ■ Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. ■ Do not use a telephone to report a gas leak in the vicinity of the leak.
WF310_QG.book Page 58 Wednesday, April 8, 2009 2:14 PM What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. Using this product for continuous production or similar high duty purposes is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable.
WF310_QG.book Page 59 Wednesday, April 8, 2009 2:14 PM To find the Epson Authorized Reseller nearest you, visit our website at: http://www.epson.com. To find the Epson Customer Care Center nearest you, visit http://www.epson.com/support. You can also write to: Epson America, Inc., P.O.
WF310_QG.book Page 60 Wednesday, April 8, 2009 2:14 PM FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back side is a label that contains, among other information, the FCC registration number and the ringer equivalence number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
WF310_QG.book Page 61 Wednesday, April 8, 2009 2:14 PM A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
WF310_QG.book Page 62 Wednesday, April 8, 2009 2:14 PM WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device.
WF310_QG.book Page 63 Wednesday, April 8, 2009 2:14 PM Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product.
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