Product Information Guide
EPSON Stylus Pro 9000 series
8/00 EPSON Stylus Pro 9000 series - 7
Error conditions
Message/Light Explanation Response
COVER OPEN
/
Pause
light on
Lower cover is open. Close the lower cover.
INK COMPART.
OPEN
/
Pause
light on
You are replacing the ink
cartridge(s) and the ink
compartment cover is
open.
Close the ink
compartment cover
when you are finished
replacing the ink
cartridge(s).
INK LOW/
Ink
Out
light(s)
flashing
Ink cartridge(s) are
nearly empty (printing
continues).
Replace ink cartridge(s)
indicated by
Ink Out
light(s). See page 9.
INK OUT
/
Ink Out
light(s) on
Ink cartridge(s) are
empty (printing stops).
Replace ink cartridge(s)
indicated by
Ink Out
light(s). See page 9.
LOAD PAPER
/
Paper Out
light
on
Paper set lever is up
while loading paper.
Pull the paper set lever
down after you load the
paper.
LOAD ROLL
PAPER
LOAD SHEET
PAPER
/
Paper
Out
light on
Paper source setting in
print options is different
from control panel.
Make sure the right
paper is loaded and the
paper source setting is
the same on the control
panel and print options.
MAINTENANCE
REQ. <error
number>
A printer part will need
to be replaced soon.
Note the error number
and contact EPSON.
MAINTENANCE
REQ 0100
The waste ink system is
almost full.
Contact EPSON to
schedule service.
NO INK
CARTRIDGE
/
Ink
Out
light(s) on
Ink cartridge(s) not
installed.
Install ink cartridges as
indicated by the lights.
See page 9.
OPTION I/F
ERROR
Wrong interface card
installed.
Turn off the printer and
remove the card.
PAPER JAM
/
Paper Out
light
flashing
Paper has jammed in the
printer.
Remove the jammed
paper.
PAPER NOT CUT
/
Paper Out
light
flashing
Roll paper was not cut
completely.
Cut the paper manually,
then remove the cut
paper from the printer.
Reload paper.
Cut paper did not fall off. Remove the cut paper
from the printer. Reload
paper.
PAPER NOT
STRAIGHT
/
Paper Out
light
flashing
Paper slipped and fed
into the printer at an
angle.
Reload paper, making
sure the edges are
straight and aligned with
both rows of holes.
PAPER OUT
/
Paper Out
light
on
No paper is loaded. Load paper.
Paper ran out. Remove any printouts or
paper remaining in the
printer and load more
paper.
If the message appears
during a print job, reset
the printer by pressing
the
Pause
button for 3
seconds. Then load
paper and resend the
job.
PUSH LEVER
DOWN/ Paper
Out light on
Paper set lever was
released during the
printing process or
another operation.
Push the paper set lever
down. Start printing
again from the beginning
for best results.
RELOAD
PAPER
/
Paper Out
light
on
Paper could not be
reversed into the
printing position.
Remove the paper.
Reload it so that the
right and bottom edges
are straight and aligned
with both rows of holes.
Image is too wide for
the paper loaded in the
printer.
Resize your image or
load wider paper.
Paper is not fully
ejected.
Cut the paper at the
paper insertion slot, then
reload paper.
PAPER NOT CUT
error
was cleared.
Reload paper.
REMOVE PAPER
/
Paper Out
light
on
Paper is too thick for
print head cleaning.
Push the paper set lever
down to remove the
paper. Print head
cleaning automatically
starts. After cleaning,
reload paper.
SERVICE REQ.
<error number>
/
All lights flashing
An error has occured. Note the error number,
and turn the printer off
and then on. If the
message remains,
contact EPSON.
SERVICE REQ.
00000100/
All lights flashing
The waste ink system is
full.
Contact EPSON for
service.
TURN PWR OFF
AND ON
This message appears
after you clear a paper
jam.
Turn the printer off and
then on again.
UNABLE TO
PRINT
You tried to print a test
pattern while an error
condition was present or
the ink compartment
cover was open.
After 3 seconds, the
message disappears.
Press the
Pause
button
to exit SelecType mode.
If the message appears
again, clear the error
before you print.
WRONG
CARTRIDGE
/
Ink
Out
light(s) on
Wrong ink cartridge
installed.
Install the correct ink
cartridge(s).
Message/Light Explanation Response