EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus ® Pro 5500 Priority Technical Support Toll-Free Phone Number Prompt Exchange Response Security and Peace of Mind CPD-12107 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 5500 Welcome and Congratulations Congratulations on your purchase of the EPSON Stylus Pro 5500 print engine. Your print engine is designed to provide consistent high quality output in the demanding professional graphics environment. To ensure your complete satisfaction with its performance, EPSON is pleased to include the EPSON Preferred Plus Plan.
Purchasing Extended Service: the EPSON Preferred Plus Plan The EPSON Preferred plan offers premium warranty service for 1 year. We’d like to offer you the opportunity to extend that premium level of service for an additional 1 or 2 years, through the EPSON Preferred Plus Plan – Epson’s extended service contract for the EPSON Stylus Pro 5500 print engine. Just purchase the Preferred Plus Plan and you’ll continue to have access to our toll-free priority technical support line and printer exchange services.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 5500 For EPSON Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your Serial Number available: _____________________________________ Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number: Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem.
Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc., (“Epson“) warrants to the first end-user customer that the EPSON Stylus Pro 5500 ink jet print engine covered by this limited warranty statement, if purchased and used in the United Sates or Canada, will conform to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase (proof of purchase required).
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 5500 re-install optional components, and set up the exchange product at your location. It is also your responsibility to properly repack the defective product in the exchange unit box and return it to Epson within 10 business days using the prepaid return label. You will need to remove all optional interface cards and memory components installed in the defective product prior to its return.
6. After the front panel lights stop flashing, unplug the power cord from the electrical outlet, then disconnect the interface cable from the printer. 7. Remove all accessories that are installed on the printer, such as paper cassette trays, the optional lower paper cassette, etc. 8. Repack the printer in its original box if available. If you don’t have the original packaging, you can order the box and corner block pads from your local Epson Customer Care Center.
EPSON Preferred ® SM Limited Warranty Program for the EPSON Stylus® Pro 5500 EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation. EPSON Preferred is a service mark of Epson America, Inc. © 2001 Epson America, Inc. Epson America, Inc. – P.O.
