Quick Reference Guide

Where To Get Help

Control Panel Messages (Continued)

Message Light Explanation Response

PAPER JAM Paper Out light Paper has jammed in the

flashing printer.

PAPER NOT STRAIGHT Paper Out light on Paper was fed at an angle.

SERVICE REQ. All lights flashing An error has occurred.

TURN PWR OFF AND This message appears after

ON you clear a paper jam.

Error messages (Continued)

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Preferred is a service mark of

Epson America, Inc.

Service Access

Telephone support Call (888) 377-6611. Make sure

you have your Unit ID number.

World Wide Web Go to http://prographics.epson.com

EPSON E-MAIL technical Go to http://support.epson.com and complete the form under the

support troubleshooting tab.

Support for non-EPSON RIP Contact the RIP manufacturer.

Place your EPSON Preferred

Unit ID label here

Pull the paper set lever all the

way out and open the lower

cover if necessary. Then remove

the jammed paper, close the

lower cover, and push the lever

in. Turn the printer off and then

back on.

Reload paper, making sure the

edges are straight and lined up

with the row of holes.

Note the error number, and turn

the printer off and then on. If the

message remains, contact

EPSON.

Turn the printer off and then on

again.