User`s guide
• Try printing to your product from another computer on the network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid
green, make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic: Solving Network Problems
Related tasks
Printing a Network Status Sheet
Cannot Scan Over a Network
If you cannot start EPSON Scan for scanning over a network, try these solutions:
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting EPSON Scan, exit EPSON Scan, wait a few
seconds, and restart it. If EPSON Scan cannot restart, turn off your product, turn it back on, and try
restarting EPSON Scan again.
• Make sure the option selected as the Timeout Setting in the EPSON Scan Setting program is long
enough to complete scanning over a network. See EPSON Scan Help for details.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Note: EPSON Scan is not available for Mac OS X 10.6 or 10.7.
Parent topic: Solving Network Problems
Related topics
Scanning
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
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