Product Support Bulletin

EPSON
P
RODUCT
S
UPPORT
B
ULLETIN
Date:
1/10/2002
Originator:
JD
PSB #:
PSB.2002.01.003
Authorization:
Reference:
TE00-667 Rev.A
Total Pages:
1
Product(s):
GT-30000
Subject:
ISIS Driver Support Policy for U.S. & Canada
This bulletin provides information on Epson’s support policy for the ISIS driver bundled with the
GT-30000 scanner. The following policy information applies only to GT-30000 units distributed in
the U.S. and Canada.
Support:
The Scanner Software CD included with the GT-30000 scanner provides an ISIS driver and ISIS
compatible scanning utility called QuickScan. Both programs are written and licensed by Pixel
Translations. Pixel Translations provides an online User’s Guide for each program. The
documentation is included on the Scanner Software CD.
The ISIS driver can only be used on a PC. It supports Windows 95, 98, NT4 (Workstation), Me
and 2000. The driver requires a SCSI connection between scanner and host computer.
Pixel Translations is responsible for providing all technical support for the ISIS driver and the
QuickScan utility. Epson customers with any questions concerning the Pixel Translation software
should be directed to use the following technical support resources:
Software Telephone Fax Online and E-mail
ISIS driver and
QuickScan utility
[phone] [phone] www.pixtran.com
[e-mail]