User's Guide

● In Mac OS X Classic mode, the scanner may not work properly. Use the Mac OS X
interface instead.
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The Scanner is Not Recognized by Your System
First check your connection to the scanner and computer:
● Make sure your scanner’s power cord is securely connected to the scanner and a
working electrical outlet, and the scanner’s power button is turned on.
● Make sure the interface cable is securely connected to the scanner and your computer,
and that the cable is not damaged or crimped.
● Your system may not work properly if you use a USB cable other than the one that
came with your scanner, so try using that cable.
● The scanner may not work properly when connected to the computer through more
than one USB hub. Connect the scanner directly to the computer’s USB port or through
one hub only.
● Check to see if your computer system meets the requirements for the scanner interface
you are using. See System Requirements for details.
● If Windows still has problems recognizing your scanner, make sure your computer
supports USB. See Checking For Windows USB Support for instructions.
Checking For Windows USB Support
Right-click the My Computer icon and click Properties. (On Windows XP, click Start,
then right-click My Computer and click Properties.)
Do one of the
following: