User's Guide

Cleaning the Paper Path .................................................................................................................. 314
Cleaning and Transporting Your Product ............................................................................................. 315
Cleaning Your Product ..................................................................................................................... 315
Transporting Your Product ............................................................................................................... 319
Solving Problems.................................................................................................................................... 321
Checking for Software Updates........................................................................................................ 321
Product Status Messages ................................................................................................................ 322
Running a Product Check ................................................................................................................ 323
Resetting Control Panel Defaults ..................................................................................................... 325
Solving Setup Problems................................................................................................................... 326
Noise After Ink Installation........................................................................................................... 326
Software Installation Problems.................................................................................................... 327
Control Panel Setup Problems .................................................................................................... 327
Solving Network Problems ............................................................................................................... 327
Product Cannot Connect to a Wireless Router or Access Point .................................................. 328
Network Software Cannot Find Product on a Network................................................................. 329
Product Does Not Appear in OS X Printer Window...................................................................... 330
Cannot Print Over a Network....................................................................................................... 330
Cannot Scan Over a Network ...................................................................................................... 331
Solving Copying Problems ............................................................................................................... 332
Product Makes Noise, But Nothing Copies.................................................................................. 332
Product Makes Noise When It Sits for a While............................................................................. 333
Originals Do Not Feed From the Automatic Document Feeder.................................................... 333
Solving Paper Problems................................................................................................................... 333
Paper Feeding Problems............................................................................................................. 334
Paper Jam Problems Inside the Product ..................................................................................... 334
Paper Jam Problems in the Paper Cassette................................................................................ 336
Paper Jam Problems in the Auto Duplexer or Rear Cover........................................................... 337
Paper Jams in the Automatic Document Feeder ......................................................................... 339
Paper Ejection Problems............................................................................................................. 342
Solving Problems Printing from a Computer..................................................................................... 343
Nothing Prints.............................................................................................................................. 343
Product Icon Does Not Appear in Windows Taskbar................................................................... 344
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