User's Manual

6-14 Troubleshooting
5. Follow steps 3 through 6 under “Fixing Paper Jams in the
Multi-purpose Paper Tray” above.
6. After you clear the jam, close any open covers and press the
Continue button. The jammed page’s print data is
automatically reprinted.
Printing Problems
This section describes solutions to problems you may encounter
as you print. Many printer driver settings mentioned here can
also be set using SelecType or the Remote Control Panel utility;
if you want to use these utilities instead of the printer driver, see
Chapter 3 or the Technical Information manual for details.
The display panel stays blank after you turn on the printer.
Turn off the printer and check the power cable connections
between the printer and the electrical outlet; then turn the
printer back on.
If the electrical outlet is controlled by an outside source such as a
wall switch, plug the printer into a different outlet. Also plug
another electrical device into the outlet to check whether the
outlet is operating properly.
The printer doesn’t print and the On Line light is off.
Press On Line once; the On Line light should come on.
The On Line light is on but nothing prints.
Your computer may not be properly connected to the printer.
Check both ends of the cable between your printer and
computer. Also make sure your interface cable meets the
specifications for your printer and computer.