User's Manual

Error Messages
This chapter discusses problems you may encounter with your
printer and their likely solutions.
The first section of this chapter describes error messages and provides
possible solutions. The remaining sections are designed to help you
solve problems that may occur while you are using the printer.
When an error occurs, the error light comes on and a message
appears in the display on the control panel. The message tells you
what may be wrong and, in some cases, indicates the actions you
should take to correct the problem.
This section contains a list of error messages you may encounter
while printing. Each error message is followed by the steps you
need to take to correct the problem.
Certain problems require that you contact an authorized Epson
dealer. If you need assistance locating a dealer, call the Epson
Consumer Information Center at l-800-922-8911.
Notes:
When a problem has been corrected, you may need to press
the ON LINE button to resume printing.
Certain problems require that you press the RESET/CONTINUE
button to continue printing. However, when the AUTO CONT
SelecType option is set to ON, the printer automatically clears
the error and resumes printing for the following error messages:
PS CHANGE
ERROR 21 ERROR 40
ERROR 20 ERROR 22
When the AUTO CONT SelecType option is set to ON, your
printer resumes printing even though the problem may not
have been fixed. This may cause a problem with your printed
output.
7-2 Troubleshooting