Service manual

EPSON EPL-5800 Revision B
Troubleshooting Troubleshooting 60
3.1.1.1 Check Point
The table below lists the check-point for identifying possible cause of paper jam occured
with different timing.
PAPER JAM WHEN THE POWER IS ON
PAPER JAM FROM THE PAPER FEED TO THE TRANSPORT
PAPER JAM FROM THE TRANSPORT TO THE PAPER EJECT
Table 3-1. Troubleshooting for the Paper Jam (1)
Check Item Remedy
Is there any paper left?
→
Yes
Remove all the paper in the printer.
↓
No
Does the lever of the paper eject sensor
(PS3) operate normally?
→
No
Check the lever operation.
↓
Yes
Does the lever of the paper feed sensor
(PS1)and the second paper feed sensor
(PS21) work right?
→
No
Check the lever operation.
→
Yes
Replace PS1 or PS21.
Replace PS3.
Replace the main control board.
Table 3-2. Troubleshooting for the Paper Jam (2)
Check Item Remedy
Do the paper feed roller and the second
paper feed roller rotate?
→
No
Replace the paper feed solenoid (SL1).
Replace the second paper feed solenoid
(SL21).
↓
Yes
Is recommended paper used?
→
No
Ask the user to use the recommended
paper.
↓
Yes
Is paper bent, wrinkle, or wet?
→
Yes
Replace the paper and tell the user how
to keep paper.
↓
No
Is the paper feed roller deformed?
Or is it worn out by friction or is there any
dirt?
→
Yes
Replace the paper feed roller.
Replace the second paper feed roller.
↓
No
Does the lever of the paper feed sensor
(PS1) operate normally?
→
No
Check the lever operation.
→
Yes
Replace PS1.
Replace the main control board.
Table 3-3. Troubleshooting for the Paper Jam (3)
Check Item Remedy
Is the transfer roller deformed?
Or is it worn out by friction or is there any
dirt?
(the life end of the transfer roller)
→
Yes
Replace the Transfer roller.
↓
No
Is the fusing roller deformed?
Or is it worn out by friction or is there any
dirt?
→
Yes
Replace the fusing unit.
↓
No
Does the paper eject roller rotate?
→
No
Replace the top cover assembly.
↓
Yes
Does the lever of the paper eject sensor
(PS3) operate normally?
→
No
Check the lever operation.
→
Yes
Replace the fusing unit or PS3.
Replace the main control board.
Table 3-2. Troubleshooting for the Paper Jam (2)
Check Item Remedy