FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
EPSON ® User’s Guide @ This manual is printed on recycled paper and is 100% recyclable.
IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRIGHT NOTICE All rights reserved.
Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the computer. 3. Unplug the computer from the wall outlet before cleaning. Use a damp cloth for cleaning; do not use liquid or aerosol cleaners. 4. Do not spill liquid of any kind on the computer. 5. Do not place the computer on an unstable cart, stand, or table. 6.
10. Do not allow the computer’s power cord to become damaged or frayed. 11. If you use an extension cord with the computer, make sure the total of the ampere ratings of the devices plugged into the extension cord does not exceed the ampere rating for the extension cord. Also, make sure the total of all products plugged into the wall outlet does not exceed 15 amperes. 12. Do not insert objects of any kind into this product through the cabinet slots. 13.
Instructions Importantes de Skuritk 1. Lire completement les instructions qui suivant et les conserver pour references futures. 2. Bien suivre tous les avertissements et les instructions indiques sur l’ordinateur. 3. Debrancher l’ordinateur de toute sortie murale avant le nettoyage. Utiliser un chiffon humide; ne jamais utiliser un nettoyeur liquide ou une bonbonne aerosol. 4. Ne jamais renverser un liquide d’aucune sorte sur l’ordinateur. 5.
10. S’assurer que le cordon d’alimentation de l’ordinateur n’est pas effrite. 11. Dans le cas ob on utilise un cordon de rallonge avec l’ordinateur, on doit s/assurer que la valeur totale d’amperes branches dans le cordon n’excede en aucun temps les amperes du cordon de rallonge. La quantite totale des appareils branches dans la prise murale ne doit jamais exceder 15 amperes. 12. Ne jamais inserer un objet de quelque sorte que ce soit dans les cavites de cet appareil. 13.
Contents Introduction VGA Utilities . . . . . . . . . OptionalEquipment . . . . . Memory . . . . . . . . . Drives . . . . . . . . . . OverDrive Processor . . Alternate VGA Interface How to Use This Manual . . Chapter 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Your Computer as a Network Server . . . . . . . . . . . Using a Password in Network Server Mode . . . . . . . . Changing the Processor Speed . . . . . . . . . . . . . . . . . . Entering Keyboard Commands . . . . . . . . . . . . . . . Using the ESPEED Program . . . . . . . . . . . . . . . . . Preparing the Hard Disk for Moving . . . . . . . . . . . . . . . Using AUTOEXEC.BAT and Other Batch Files . . . . . . . . . Chapter 2 lnstalling and Removing Options How to Use This Chapter . . . . . . . . . . .
Removing a Hard Disk From the Vertical Bay . . . . . . . . . . Installing a Drive in a Horizontal Bay . . . . . . . . . . . . . . . Attaching Mounting Frames to a Hard Disk . . . . . . . . Installing the Drive . . . . . . . . . . . . . . . . . . . . . . . Connecting the Cables . . . . . . . . . . . . . . . . . . . . . Removing a Drive From a Horizontal Bay . . . . . . . . . . . . Connecting the Hard Disk Drive Ribbon Cable to the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 6 Troubleshooting Identifying Your System . . . . . . . . . . . . . . . . . . . . . . Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . The Computer Won’t Start . . . . . . . . . . . . . . . . . . . . . The Computer Does Not Respond . . . . . . . . . . . . . . . . Restoring the Power Supply . . . . . . . . . . . . . . . . . Password Problems . . . . . . . . . . . . . . . . . . . . . . . . Accessing Your System . . . . . . . . . . . . . . . . . . . . Keyboard Problems . . . . . .
Glossary Index xi
lntroduction Your new Epson® computer is a fast, high-performance system offering flexibility and expandability in a compact design.
Your computer’s video and memory features work together for enhanced performance. Incorporating Wingine technology, the advanced system architecture allows the CPU to communicate directly with the video memory, providing direct throughput from the system memory to the display.
Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options, as described below. (Installation instructions are provided in Chapters 2 and 3 of this manual.) Memory By adding 1MB, 4MB, 16MB, or 64MB SIMMs (single inline memory modules) to the main system board, you can expand the computer’s memory up to 128MB.
How to Use This Manual This manual contains the information you need to get the best results from your computer. You don’t have to read everything in this book; check the following summary. Chapter 1 covers general operating procedures, such as turning the computer on and off, using disks and disk drives, entering a password, and changing the processor speed.
Using Your Computer This chapter briefly describes the following operations: Turning the computer on and off Using disks and disk drives Using special keys on the keyboard Stopping a command or program Resetting the computer Using a password Changing the processor speed Preparing a hard disk for moving Using AUTOEXEC.BAT and other batch files.
If you want basic information on turning the computer on and off, using your disk drives and keyboard, stopping commands, or resetting the computer, read the first five sections in this chapter. If you are familiar with these aspects of operating a computer, you can skip to page 1-23 to learn about system operations specific to your computer, such as using a password and changing the processor speed.
2. If you do not have a hard disk, insert your main operating system diskette in drive A. Note If you do not have a hard disk, you need to insert the operating system diskette each time you turn on your system so the computer can copy the operating system to its memory. See your operating system manual for more information. 3. To turn on the computer, press the power button located on the right side of the front panel, as shown below. power indicator power button The power indicator lights up.
Note If you or your dealer has made a major change to your system, such as adding a disk drive, the computer may take a few minutes to complete power-on diagnostics the first time you turn it on. When the system has successfully completed its diagnostics, you see the following prompt: Press to start SETUP Note If your computer’s configuration does not match the information stored in the computer’s CMOS RAM (defined through the SETUP program), you see an error message and a prompt to press the m key.
Turning Off the Computer Whenever you turn off your system, follow these steps: 1. Save your data and exit any application program you are using. 2. Check the hard disk drive light and the diskette drive light(s) to make sure they are not on. Do not turn off the computer if a drive light is on, because you can damage the drive or lose data. 3. Remove any diskette(s) from the diskette drive(s). 4.
How Disks Store Data Diskettes are made of flexible plastic coated with magnetic material. This plastic is enclosed in a square jacket that is either slightly flexible (5.25-inch diskette) or hard (3.5-inch diskette). Unlike a diskette, a hard disk is rigid and fixed in place. It is sealed in a protective case to keep it free of dust and dirt. A hard disk stores data the same way that a diskette does, but it works much faster and has a much larger storage capacity.
Double-sided, double-density diskettes have either 40 or 80 tracks on each side, and double-sided, high-density diskettes have 80 tracks on each side. Diskettes can have 8,9,15, or 18 sectors per track. A hard disk consists of two or more platters stacked on top of one another and thus has four or more sides. In addition, a hard disk has many more tracks per side than a diskette, but the number of tracks depends on the capacity of the hard disk. The number of sectors depends on the type of hard disk.
Q 1.2MB drive-Use 5.25-inch, double-sided, high-density, 96 TPI, 1.2MB diskettes. These diskettes contain 80 tracks per side, 15 sectors per track, and hold up to 1.2MB of information (approximately 500 pages of text). tl 720KB drive-Use 3.5-inch, double-sided, double-density, 135 TPI, 720KB diskettes. These diskettes contain 80 tracks per side, 9 sectors per track, and hold up to 720KB of information (approximately 300 pages of text). LI 360KB drive-Use 5.
3.5 inch drive/diskette compatibility Drive type Diskette types it can read from and write to 720KB 720KB 1.44MB 1.44MB. 720KB 5.25-inch drive/diskette compatibility l Drive type Diskette types it can read from and write to 360KB 360KB. 320KB. 180KB. 160KB 1.2MB 1.2MB, 360KB. l 320KB, l 180KB, l 160KB’ If you write to this diskette in a 1.2MB drive, you may not be able to read it or write to it in a 360KB drive later.
Caring for Diskettes and Diskette Drives Follow these basic precautions to protect your diskettes and avoid losing data: Cl Remove all diskettes before you turn off the computer. If you have a diskette that contains data you don’t want to accidentally write over or erase, be sure you write-protect it. This is especially important for your operating system and application program diskettes. See “Writeprotecting Diskettes,” below, for more details.
LI Do not place diskettes on top of your monitor or near an external hard disk drive. Always hold a 5.25-inch diskette by its protective jacket and never touch the magnetic surface (exposed by the read/write slot). The oils on your fingertips can damage it. Ll Never wipe, brush, or try to clean diskettes in any way. Write on a diskette label before you attach it to the diskette. If you need to write on a label that is already on the diskette, use only a soft-tip pen-not a ballpoint pen or a pencil.
Write-protecting Diskettes You can write-protect a diskette to prevent its data from being altered. When a diskette is write-protected, you can read it and copy data from it, but you cannot store new data on it or delete any files it contains. On a 3.5-inch diskette, the write-protect device is a small switch on the back of the diskette in the lower right corner, shown below. To write-protect a 3.
To write-protect a 5.25-inch diskette, cover the small, rectangular notch (shown below) with an adhesive write-protect tab. Write-protect tabs usually are included in a new package of blank 5.25-inch diskettes. 00 , / , n o t c h To remove the write protection, peel off the write-protect tab. Note Some program diskettes have no switch or notch so they are permanently write-protected. This protects them from being accidentally erased or altered.
Inserting and Removing Diskettes To insert a diskette into a 3.5-inch drive, hold the diskette with the label facing up and the metal shutter leading into the drive, as shown in the following illustration. Slide the diskette into the drive until it clicks into place. release button metal shutter When you want to remove the diskette, make sure the drive light is off; then press the release button. When the diskette pops out, remove it and store it properly.
To insert a diskette into a 5.25-inch drive, hold it with the label facing up and the read/write slot leading into the drive. latch read/write slot Slide the diskette all the way into the slot. Then turn the latch down to lock it in place. This enables the read/write heads to access the diskette. (Some 5.25-inch diskette drives have a release button instead of a latch.) When you want to remove a diskette, first make sure the disk drive light is off.
Using a Sing/e Diskette Drive System Most operating systems expect the computer to have at least two diskette drives and display prompts and messages accordingly. MS-DOS, for example, recognizes the first diskette drive (the top drive) as drive A and a second diskette drive as drive B. If you have only one diskette drive, MS-DOS can treat it as both A and B when you need to perform operations that normally would use two diskette drives.
Formatting Diskettes Before you can store data on a new diskette, you must format it. Formatting prepares the diskette so that the operating system can write data on it. You need to do this only once, before you use the diskette for the first time. You can also reformat previously used diskettes to store new data. This process erases all the data on the diskette, so be sure you do not want to save any of the files on a used diskette before you format it.
Using a Hard Disk Drive Using a hard disk is similar to using a diskette. However, the hard disk provides several advantages: tl A 120MB hard disk can store as much data as approximately one hundred 1.2MB diskettes or eighty-three 1.44MB diskettes, and a 240MB hard disk can store twice that amount. CI Your computer can perform all disk-related operations faster.
Bucking up the hard disk While the hard disk is very reliable, it is essential to back up your hard disk files to diskettes or tapes in case you lose some data accidentally. Make copies of all your system and application program diskettes before copying the programs to the hard disk. After you create data files on the hard disk, be sure to copy them whenever you revise them to keep your backup diskettes or tapes up-to-date.
Special Keys on the Keyboard Certain keys on your keyboard serve special functions when your computer is running your operating system or application programs, as described in the table below. Special key functions Purpose Moves the cursor one tab to the right in normal mode and one tab to the left in Shift mode. Changes the letter keys from lower- to uppercase: changes back to lowercase when pressed again.
Special key functions (continued) Key Purpose [-l-[F121 Perform special functions within application programs. 1 IPrinl @iid (PrtSc) (Req) 1 Prints the screen display on a printer Generates the System Request function in some application programs (used with mAltI). Controls scrolling in some applications. Suspends the current operation. l[Breakl 1 Stops the current operation (used with mctrll).
Resetting the Computer Occasionally, you may want to clear the computer’s current settings or its memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again. However, resetting erases any data in memory that you have not saved; so reset only if necessary. Caution Do not reset the computer to exit a program.
Using a Password If you set a password when you ran the SETUP program, you must enter it every time you turn on or reset the computer. Follow these steps to use your password: 1. If you do not have a hard disk, insert your system diskette in drive A. 2. Turn on or reset the computer. You see a number and the key prompt: 3. Type your password. The key turns when you type a character, but the screen does not display the characters you type.
I Note If you turned on network server mode when you ran the SETUP program, you need to use a different procedure to enter your password. See “Using Your Computer as a Network Server” on page 1-26. Changing a Password To change your password, follow these steps: 1. If you do not have a hard disk, insert your system diskette in drive A. 2. Turn on or reset the computer. At the key prompt, enter your current password followed by a forward slash (/) and the new one you want to use.
Note You can also change your password using the SETUP program. See Chapter 2 of the Setup Guide for instructions. Deleting a Password To delete your password, follow these steps: 1. If you do not have a hard disk, insert your system diskette in drive A. 2. Turn on or reset the computer. At the key prompt, enter your current password followed by a forward slash. For example, if your password is 123, type: 123/ 3.
Using Your Computer as a Network Server A network server is the master computer in a network and provides storage space for the other computers connected to it. It can also write files to and read files from the other computers, making it the most powerful computer in the network. Even if no one is typing commands at the network server keyboard, the server can process commands sent to it from other computers.
You do not have to set a password in network server mode to use your computer as a network server, but it is helpful. See “Setting the Password Options” in Chapter 2 of the Setup Guide for instructions on setting the password and enabling network server mode. Then read the next section to use your network password.
Note You cannot change or delete your network server mode password as you enter it to access your computer. You must run SETUP to change or delete it. See Chapter 2 of the Setup Guide for instructions. Changing the Processor Speed Your computer’s processor can operate at two speeds: high or low. High speed is the highest speed at which your microprocessor is capable of running, such as 33 or 50 MHz. Low speed simulates an 8 MHz processor to provide compatibility with older application programs.
Some copy-protected programs require the computer to run at low speed while accessing the program on a diskette. These programs also usually require you to leave a key disk-the diskette that contains the copy protection-in the diskette drive. If you use a copy-protected program often, you may want to set your processor speed to change automatically to low speed when accessing the diskette and return to high speed when it is finished.
If you frequently use programs that require low or automatic speed, use SETUP to change the processor speed. Your new setting remains in effect until you change it again using SETUP. See Chapter 2 of the Setup Guide for instructions. If you use these programs only occasionally, you should use the keyboard commands or the ESPEED program (described below) to change the processor speed. These methods temporarily override the SETUP processor speed setting.
Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed. For example, if you are running a program that uses the [F] [F] [T] command to move the cursor, you cannot enter [r] (71 [TJ to change the processor speed to low. Another alternative is to use the ESPEED program, described below.
To run ESPEED, type the following at the MS-DOS command prompt and press (Enter: ESPEED You see the following messages: Usage: ESPEED[/H][/L][/A] /High set High speed (no Auto) set Low speed (no Auto) /Low set Auto speed /Auto These messages tell you the switches you should use to set the speed to high, low, or automatic.
Entering the ESPEED command in a batch file You may want to run the ESPEED program by including the command in a batch file. For example, let’s say you have a program called SLOWDOWN which requires a slower processor speed. You could include the following commands in a batch file to start the SLOWDOWN program: ESPEED /A SLOWDOWN You could name the batch file SLOW.BAT.
You see a message on the screen that tells you the disk drive’s read/write heads will remain locked until you reset the computer or turn the power off and on again. The computer then locks the heads and disables the keyboard. Remove any diskettes and turn off the computer. Now you can move it to the new location. Caution Whether you use HDSIT or not, always turn off your computer and wait at least 20 seconds before you move it.
When you install MS-DOS, it creates an AUTOEXEC.BAT file for you, which you can modify or replace as described above. Be sure to name the file AUTOEXEC.BAT and store it in the root directory of the hard disk or diskette from which you load MS-DOS. (You may want to rename your original file to AUTOEXEC.OLD, in case you need to use it again later.) See your MS-DOS documentation for more information about creating and using batch files.
Chapter 2 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, option cards, or an Intel OverDrive processor. Memory modules-also called SIMMs (single inline memory modules)-allow you to increase the amount of memory in your computer. An option card is a circuit board you install in your computer to add a particular function, such as a modem or a network interface.
How to Use This Chapter This chapter explains how to do the following: Remove the computer’s cover Change jumper settings on the main system board Install (and remove) memory modules (SIMMs) Install an option card Remove an option card Remove the option card connector board (to access the main system board) Replace the option card connector board Install a new processor chip (CPU) Use the alternate VGA interface (feature connector) Replace the cover.
Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the different components inside your computer.
Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 3). Follow these steps: 2-4 1. Turn off the computer and then any peripheral devices (including the monitor and printer). 2. Disconnect the computer’s power cable from the electrical outlet and from the back panel. Also disconnect any cables that are connected to the computer, including the keyboard and mouse cables. 3.
6. Turn the computer around again so that the front panel is facing you. 7. Grasp the sides of the cover and pull it straight toward you until it stops, just before it reaches the front of the computer. Then lift it off at an angle as shown below. 8. Set the cover aside. 9. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover.
Changing the Jumper Settings A jumper is a small electrical connector that controls one of the computer’s functions.
Other jumper settings Jumper number J9”’ JlO Jll J12”’ Jumper setting A’ Enables the built-in mouse connector B Disables the built-in mouse connector so you can use a mouse connected to a port on an option card in your computer A Enables the built-in VGA display adapter B Disables the built-in VGAdisplay adapter so you can use a display adapter on an option card in your computer as your primary adapter A” A color monitor is installed B A monochrome monitor is installed A Enables an external
Setting the Jumpers If you need to change any jumper settings, follow these steps: 1. Refer to the illustration on page 2-3 to locate the jumpers on the main system board. 2. If there are any option cards installed in your computer, you need to remove them to access the jumpers. See page 2-18 for instructions. 3. If the option card connector board is in your way, you can remove it. See page 2-19 for instructions. 4. A jumper’s setting is determined by where the jumper is placed on the pins.
5. If you removed the option card connector board, replace it now. See page 2-20 for instructions. 6. Replace any option cards you removed. See page 2-14 for instructions. Memory Modules (SIMMs) Your computer comes with 4MB of memory soldered onto the main system board. By installing memory modules-also called SIMMs (single inline memory modules)-you can increase the amount of memory in your computer up to 128MB.
SIMM configurations Standard soldered memory * When SIMM is available t With this memory configuration, the 4MB of soldered memory is disabled l l 2-10 Installing and Removing Options
Inserting SIMMs Follow these steps to install SIMMs: 1. Refer to the illustration on page 2-3 to locate the SIMM sockets near the front of the computer. 2. Remove any long option cards that may be blocking your access to the SIMM sockets. See page 2-18 for instructions. 3. Install your first SIMM in the socket labelled SIMM 1. Position it at an angle so the components on the SIMM face the inside of the computer), as shown below.
4. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the holes at each end of the SIMM over the retaining posts at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again. 5. Repeat steps 3 and 4 for the second SIMM. 6. Replace any option cards you removed. See page 2-14 for instructions. 7.
Removing SIMMS If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below. 1. Remove any long option cards that may be blocking your access to the SIMM sockets. See page 2-18 for instructions. 2. If you are removing two SIMMs, remove the one from socket SIMM 2 first. Use your fingers or two small screwdrivers to pull away the metal tabs that secure the SIMM at each end. As you pull away the tabs, the SIMM falls to the side.
4. Replace any option cards you removed. See page 2-14 for instructions. 5. The next time you turn on your computer, run the SETUP program so your computer can update its memory configuration. Installing an Option Card This section explains how to install an option card in your computer. Your computer has four option slots to accommodate up to four 8-bit or 16-bit option cards. Usually it does not matter which slot an option card occupies as long as the card fits in the slot.
Note Before you install an option card, see if you need to change any jumper settings on the system board. For example, if you install a mouse interface card, you need to change the setting of jumpers J9 and J12. If you install a video card, you may need to change jumpers J10 or J11. See page 2-6. Follow these steps to install an option card: 1. If this is the first time you are installing a card in the option slot, you need to remove the metal cover for that slot on the inside back panel.
2-16 2. Slide out the slot cover and set it aside. (Store the slot cover in a safe place in case you remove the option card later.) 3. Unpack the option card and adjust any switches or jumpers on it, if necessary. (Check the option card instructions.) When you handle the card, be careful not to touch any of the components on the circuit board or the gold-edged connectors.
Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again. 5. Secure the end of the card to the computer with the retaining screw. Note If you installed a high-resolution graphics adapter card, see “Using the Alternate VGA Interface,” on page 2-22, for further instructions.
Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board-to change a jumper setting, for example. You may also want to remove a card if you no longer need it. Follow these steps: 1. Remove the retaining screw securing the option card to the computer. Then pull the card straight out of the slot. 2. Set the card aside with the component side facing up.
Removing the Option Card Connector Board You may want to remove the option card connector board to access certain components on the main system board, such as jumpers or the disk drive controllers. Follow these steps: 1. Remove any option cards. (See the instructions above.) 2. Remove the retaining screw securing the bracket on the option card connector board to the power supply. SUPPlY 3. Pull the board straight up and out of its socket and set it aside.
Replacing the Option Card Connector Board If you removed the option card connector board to access any system components, follow these steps to replace it: 1. Position the board above its slot as shown below, and then firmly push it straight in. 2. Secure the board to the power supply with its retaining screw. Now you can re-install any option cards you removed. See page 2-14 for instructions.
Installing a New Processor Chip If you have the 486SX/33 system, you can enhance your system’s performance by installing an Intel OverDrive processor (ODP486DX-33) or a 487SX/33 microprocessor with built-in math coprocessor. Complete instructions for installing the processor are provided in the manual that comes with it.
Using the Alternate VGA Interface Your computer includes an alternate VGA interface (feature connector) on the main system board. This connector allows you to install a high-resolution graphics adapter card in one of the computer’s option slots and still access the standard VGA signals provided by your system circuitry. Typically, high-resolution graphics adapter cards increase the graphics processing performance of your VGA monitor and provide resolutions of 1280 x 1024 or greater.
2. Attach one end of the cable to the alternate VGA interface on the main system board near the back panel, as shown below. Align the cable so the red wire along one edge is closest to pin 1 in the socket. 3. Connect the other end of the cable to the appropriate interface on the adapter card. (Check your graphics card manual for instructions.
Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: 2-24 1. Facing the front of the computer, position the cover so the lip on its bottom edge slides under the guiderails along both sides of the computer case, as shown below. 2. Lower the cover and slide it straight back over the computer until it cannot go any farther.
3. Replace the three cover retaining screws, as shown below. 4. Reconnect the computer to the monitor, printer, keyboard, and any other peripheral devices you have. Then reconnect the power cable to the back of the computer and to an electrical outlet. Post-installation Procedures After you install or remove options such as memory modules, a new processor, or an option card, you must run SETUP to update the computer’s configuration. See Chapter 2 of the Setup Guide for instructions.
Chapter 3 lnstalling and Removing Drives The instructions in this chapter describe how to install and remove optional Epson drives in your computer. You can use these instructions to install a variety of devices, including diskette drives, hard disk drives, a CD-ROM drive, or a tape drive. Although your drive may look different from the ones illustrated here, you should be able to install it the same way.
Your computer can hold up to three drives. There are two horizontal drive bays and one vertical drive bay. back II- r-j I vertical . drive bay horizontal drive bays The upper horizontal bay contains the diskette drive that came with your system.
Your computer may have a hard disk drive already installed in the vertical drive bay. If not, you can install one hard disk drive in this bay. It is best to install your computer’s first hard disk drive in the vertical drive bay. If you add a second hard disk drive or diskette drive, use the lower horizontal drive bay. How to Use This Chapter To install or remove a drive, first remove the computer’s cover as described on page 2-4.
Setting the Hard Disk Drive Jumpers Most hard disk drives have jumpers that must be set for the drive to work properly with the computer. The jumpers tell the computer whether you are using one hard disk drive or two. If you purchased your computer with a hard disk drive already installed, these jumpers have been set correctly for your system. If you install a hard disk drive in your computer, be sure to check the drive’s jumper settings before you install it.
Installing a Hard Disk in the Vertical Bay It is best to install your computer’s first hard disk drive in the vertical drive bay, as described in this section. Here you’ll find steps for the following procedures: tl Removing the mounting frames from the hard disk drive (if necessary) Ll Installing the hard disk drive in the vertical drive bay Ll Connecting the cables. Note Before you install a hard disk drive, be sure to check the jumpers on the drive. For instructions, see page 3-4.
Removing the Mounting Frames Your hard disk drive may have mounting frames attached to it, as shown below. You need to remove these frames before you can install the drive in the vertical bay.
Follow these steps to remove the mounting frames: 1. On your hard disk drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame, as shown below, and remove the guiderail and grounding plate. metal grounding plate 2. Then remove the two screws securing each mounting frame to the drive and remove the frames, as shown below.
Installing the Hard Disk To install the hard disk drive, you first need to attach it to the mounting plate in the vertical drive bay. Follow these steps: 1. Remove the screw securing the mounting plate to the horizontal drive bays and set it aside. Then slide the mounting plate in the direction of the arrow, and lift it out.
2. Turn the hard disk drive so the components face up and the connectors face left. Then place the mounting plate on the hard disk drive and align the four holes in the plate with the four holes in the drive, as shown below. bracket es holes connectors - The bracket on the mounting plate should be on the opposite side of the connector end of the drive. 3. Use the four screws that came with the hard disk drive (or with your computer) to secure the mounting plate to the drive.
4. Hold the drive so the mounting plate faces the horizontal drive bays (with the bracket over the top) and the connectors face the back of the computer, as shown below. bracket connectors The two tabs at the bottom of the mounting plate should be just above the two slots in the computer case.
5. Lower the tabs into the corresponding slots in the computer case. Slide the drive in the direction of the arrow, until the hole in the bracket is aligned with the hole on top of the horizontal drive bays. bracket 6. Secure the mounting plate with the screw, as shown above.
Connecting the Cables To connect the hard disk drive to the computer, you need to connect two cables: the hard disk drive ribbon cable and a power supply cable. Follow the steps below. 1. If you are installing your computer’s first hard disk drive, you need to connect the hard disk drive ribbon cable to the system board now. Follow the instructions on page 3-33 and then return here. 2. The hard disk drive ribbon cable should be connected to the main system board.
_ power supply 4. Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector; then push in the connector.
5. Locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The power supply cables may be secured in a plastic band on the side of the power supply. If so, unfasten the band to free the cables. The cables are labelled PA, PB, PC, and PD; you can use any one that is free. (If your drive requires a small power supply cable connector, use PD.) 6.
Removing a Hard Disk From the Vertical Bay Follow these steps to remove a hard disk drive from the vertical drive bay: 1. Disconnect the hard disk drive ribbon cable and power supply cable from the back of the drive, as shown below. Grasp the cable connectors and pull them straight out from the connectors on the hard disk drive so you do not bend the pins; do not pull on the cables.
2. Remove the retaining screw securing the hard disk drive and mounting plate to the horizontal drive bays. Then slide the hard disk drive and mounting plate in the direction of the arrow, shown below, and lift them out of the computer. 3. Remove the four screws securing the mounting plate to the hard disk drive. You can store the mounting plate and its screw or replace it in the computer and secure it with the screw. 4.
If you removed one hard disk drive and are leaving another one in the computer, you need to set the jumpers on the remaining drive to indicate that you now have only one hard disk drive. For the correct settings, see the documentation that came with the drive. Installing a Drive in a Horizontal Bay This section describes how to install a drive in a horizontal drive bay.
Depending on the type of drive you are installing, you may need to attach mounting frames to it before you install it in a horizontal bay. Follow these guidelines: 3-18 cl If you are installing a diskette drive, skip to “Installing the Drive” on page 3-20. cl If you are installing a hard disk drive that has a 3M-inch form factor, it must have mounting frames attached to it so it fits properly in the horizontal drive bay. Follow the steps in the next section.
Attaching Mounting Frames to a Hard Disk To attach mounting frames to a hard disk drive, follow these steps: 1. Locate the two mounting frames and four screws that came with the drive. 2. As shown below, place a mounting frame on top of one side of the drive and align it so that the holes in the drive are approximately in the middle of the oval holes in the frame. Then secure the mounting frame to the drive with the two screws. mounting frame 3.
Installing the Drive Follow these steps to install the drive in a horizontal drive bay: 1. Locate the two metal guiderails and six screws that came with the computer. 2. Using the appropriate screw holes, attach one guiderail to each side of the drive (or each mounting frame, if attached), as shown below. The bracket on the guiderail should be on the opposite side of the connector end of the drive.
3. If you are installing a drive in the lower bay, remove the two retaining screws securing the metal drive bay cover to the front of the computer and remove the cover. Store it in a safe place and save the screws to use later in these steps. 4. If you are installing a 5.25-inch diskette drive, hold it so that the diskette release latch is above the diskette slot. If you are installing a 3.
5. To insert a diskette drive, align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive into the bay as far as it will go, as shown below. Secure the guiderails to the computer case with the two retaining screws.
6. If you are installing a diskette drive in the lower bay, you need to remove the faceplate on the computer’s front panel because it covers this bay. Remove the screws securing the faceplate to the inside of the computer’s cover and remove the faceplate, as shown below. . Store the faceplate and screws in a safe place; you may want to install it again later. Then go to “Connecting the Cables” on page 3-24.
7. To insert a hard disk drive, align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive all the way into the bay, as shown below. Secure the guiderails to the computer case with the two retaining screws. notch guiderail Connecting the Cables To connect the drive to the computer, you need to connect two cables: a drive ribbon cable and a power supply cable. The steps below describe how to connect these cables to the drive.
1. Locate the diskette drive ribbon cable. One end of the cable is connected to the system board. If you are installing a second diskette drive in the lower horizontal drive bay, the other end of the cable is connected to the top diskette drive; use the middle connector. If you are installing a diskette drive in the upper bay, use the free end connector. The diskette drive connector that extends from the back of the drive has gold contacts on both sides.
2. Locate the hard disk drive ribbon cable. If you are installing a second hard disk drive, one end of the cable is connected to the system board and the other end is connected to the first hard disk drive in the vertical drive bay; use the free middle cable connector to connect the second hard disk drive as described below. If you are installing your computer’s first hard disk drive, you need to connect the hard disk drive ribbon cable to the system board now.
I 1 Note . . When the hard disk drive ribbon cable is positioned correctly, the red wire on the cable is next to the power supply connector on the hard disk drive, as shown above. Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector; then push in the cable connector. 3. Locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays).
4. Position the power supply cable connector so that its notched corners line up with the notched corners of the drive’s power supply connector, as shown below. Make sure the holes fit over all the pins and then push in the connector. diskette drive notched corners hard disk drive notched corners Caution If you do not align the cable connector correctly, you could severely damage your drive when you push it in.
Removing a Drive From a Horizontal Bay This section describes how to remove a drive from a horizontal drive bay. Although the illustrations show a diskette or hard disk drive in the lower bay, you can use these same instructions to remove a diskette drive from the upper bay. Follow these steps to remove a drive from a horizontal bay: 1. Disconnect the drive ribbon cable and power supply cable from the back of the drive, as shown below.
hard disk drive 2. 3-30 Remove the two retaining screws securing the drive to the drive bay. Then grasp the front of the drive and pull it completely out of the bay.
3. If you are leaving the drive bay empty, replace the metal drive bay cover and two retaining screws, as shown below. 4. If you are replacing the drive you removed with another drive, remove the guiderails and screws from the drive and use them to install the other drive as described in “Installing a Drive in a Horizontal Bay” on page 3-17. 5. Wrap the drive in its original packing materials and store it in a safe place. 6.
7. 3-32 If you removed a diskette drive from the lower bay and you are leaving this bay empty or installing a hard disk drive in it, you need to replace the front panel faceplate to cover the bay. Secure the faceplate to the inside of the computer’s cover with the two screws, as shown below.
Connecting the Hard Disk Drive Ribbon Cable to the System Board Follow these steps to connect the hard disk drive ribbon cable to the system board: 1. Locate the hard disk drive connector on the system board. As shown below, it is next to the diskette drive connector, between the option card connector board and the power supply. (The diskette drive ribbon cable is removed from the illustration for clarity.
2. Locate the hard disk drive ribbon cable that came with the computer. It is a flat cable with three connectors: one on each end and one in the middle, as shown below. connector 3. 3-34 connector Select the connector on the end of the longest part of the cable. Notice the small tab in the middle of the cable connector; align this tab with the notch in the system board connector, as shown below.
I Note You may find it easier to plug in the cable connector if you first remove the option card connector board and diskette drive ribbon cable. To remove the option card connector board, see page 2-19. To disconnect the diskette drive ribbon cable, grasp the cable connector and pull it straight out from the system board connector so you do not bend the pins; do not pull on the cable. 4.
Post-installation Procedures After you install or remove your drive(s) and replace the computer’s cover, follow the necessary steps below to make sure your new configuration works properly: 3-36 1. Run the SETUP program to configure your computer for your new set of drives. See Chapter 2 of the Setup Guide for instructions. 2.
Chapter 4 Running System Diagnostics You can test the following devices using System diagnostics: D System board CI Numeric coprocessor tl System memory Et Diskette drive(s) tl Hard disk drive(s) Cl Serial port(s) il Parallel port(s) tl Video adapter U Keyboard Cl Dot matrix printer(s). See the table on page 4-7 for a list of the tests available for each device. Note The Write, read checks for the hard disk drive(s) and diskette drive(s) destroy data on the disk.
Starting the Program Follow these steps to start the System diagnostics program: 1. Insert the Reference diskette in drive A and turn on or reset the computer. Note Always boot the computer from the Reference diskette to start System diagnostics. This clears any terminate-andstay-resident (TSR) programs or other utilities from memory and frees it for use by the diagnostics program. 2. At the A: prompt, type DIAG and press IEnter 3.
Deleting Tests To remove devices from the Items Detected list so the System diagnostics program cannot test them, follow these steps: 1. Press m to select Delete Tests. You see the Delete menu, such as the following: System Board Numeric Coprocessor System Memory Diskette Drive A Hard Disk Drive #l Serial Port COMl Printer Port LPTl Video Adapter Test Keyboard Test 2. Press m or Ir] to highlight the device you want to delete and press m. The device is removed from the Delete menu.
Adding Tests If you want to add devices to the Items Detected list, follow these steps: 1. Press mar CtoselectAdd Tests. Youseethe Add menu, such as the following: Numeric Coprocessor Diskette Drive B Hard Disk Drive #2 Serial Port COM2 Serial Port COM3 Serial Port CO&l4 Printer Port LPTP Printer Port LPT3 LPTl Printer Test LPT2 Printer Test The Add menu lists the testable devices that the computer has not detected as Enabled in your system.
Running Tests Follow these steps to run a test from the Execute menu: 1. Press m or a to select Execute. You see the Execute menu, such as the following: System Board Numeric Coprocessor System Memory Diskette Drive A Hard Disk Drive #l Serial Port COMl Printer Port LPTl Video Adapter Test Keyboard Test 2. Press (Tl or m to highlight the device you want to test and press IEnter You see the Repeat prompt: How often to repeat test? 1 3. If you want to run the test once, press (Enter.
Use m or m or type the number of the desired option to highlight a test and then press m to run it. Note If you selected to run the tests more than once, you do not see a submenu. The program immediately begins executing all tests that do not destroy data. 5. When the test is completed, you see the Execute menu or the test submenu again. You can select another test or exit the menu. To exit System diagnostics, press a to select Quit and press [Enter. You return to the operating system command prompt.
System Diagnostic Tests The table below lists all the System diagnostic tests you can run on your system.
System diagnostic tests (continued) Device Tests available Description Video Adapter Adapter check Attribute check Character set check Graphics mode check Screen paging check Sync check Run all above checks Tests the operation of the built-in VGA display adapter Tests the operation of your keyboard by displaying an asterisk on a keyboard diagram for each key you have pressed The Write, read check destroys data on the disk.
System diagnostic error messages (continued) Error code Message System board 0112 0113 0114 0115 CMOS battery error Interrupt controller error Protect mode error 1 Protect mode error 2 Memory Memory error Parity error 0201 0201 Diskette drive(s) Diskette drive controller error Sequential seek error Random seek error Write error Read error Remove error Insert error 0601 0602 0603 0604 0605 0606 0607 Coprocessor 0701 0702 0703 0704 0705 0706 0707 0708 0709 0710 Parallel Coprocessor not installed Copro
Chapter 5 Formatting a Hard Disk This chapter describes how to low-level (or physically) format a hard disk. This procedure should not be confused with the logical format performed by your operating system. The physical formatting of a hard disk is a separate step that is usually done at the factory by the disk manufacturer. If your computer came with a factory-installed hard disk, or if you installed an optional Epson IDE hard disk, it has already been physically formatted. (All IDE drives come formatted.
Starting the Program Follow these steps to start the hard disk formatting program: 1. Insert the Reference diskette in drive A and log onto drive A. 2. Type HDFMTALL and press [Enter. You see the Hard Disk Format Menu: 1 - Format 2 - Destructive surface analysis 3 - Non-destructive surface analysis 0 - Exit The option you choose depends on whether you are formatting a new disk or reformatting a used disk.
Formatting a New Disk To format a new hard disk that has never been formatted, select the Format option. You may need to modify the defective track table to add bad tracks when you format the disk. Many hard disk drives come with a printed list of bad tracks, but the bad tracks are not flagged on the disk. Other hard disks (such as Epson disks) come with the bad tracks already flagged. Reformatting a Used Disk To reformat a disk you have been using, follow these steps: 1.
Selecting a Drive If you have more than one hard disk drive, you see this prompt: Enter drive number ? (l/2) Select 1 for the first hard disk or 2 for the second hard disk. Then see the instructions below for the Hard Disk Format Menu option you want to use.
2. Next you see the following prompt: Accept recommended skewed sectors in format : 1 ? (Y/N) For an Epson hard disk drive, it is best to accept the recommended skewed sector (also called the interleave factor) of 1, since this setting allows your drive to perform more efficiently. For other hard disk drives, you may need to change this value if the documentation that came with the disk recommends a different number. To accept the default, select Y. Then go to step 3. To enter a new value, select N.
To enter a new value, select N. You see the following prompt: Enter new skewed sectors per in format (O-16): head Enter the recommended number, which equals the maximum sector number for the drive minus 1. The maximum sector number depends on the drive type. Then press [Enter. 4. The program now allows you to edit the defective track table. At the bottom of the table is this prompt: Modify defective track table ? (Y/N) Select N if you want to leave the table as it is.
To add a bad track, follow these steps: 1. Press m. You see this prompt: Enter cylinder number (1 - nnnn): 2. Type the number of the cylinder containing the bad track and press IEnter You see this prompt: Enter head number (0 - nn): 3. Type the head number for the bad track and press CEnter). (To cancel the operation, press m without typing a value.) When you complete a valid entry, it appears in the table and you can add the next bad track, if necessary.
Formatting the Disk When you are ready to start formatting the disk, you see the following warning: WARNING! ALL DATA WILL BE DESTROYED IN ALL PARTITIONS OF HARD DISK, NOT JUST IN MS-DOS PARTITION! Do you want to start formatting ? (Y/N) If you are not sure you want to format the hard disk, select N. If you are sure, select Y; the program gives you one more chance to cancel: DOUBLE CHECK THAT YOU HAVE BACKUP DISKETTE COPIES OF ALL YOUR FILES.
Option 2, Destructive Surface Analysis You can perform a Destructive surface analysis of your hard disk to accurately locate any bad tracks and flag them, if they are not flagged. The test writes, reads, and verifies information on every track, except those that are already flagged as bad. Caution If any errors occur during this check, all data on the track that caused the error is destroyed.
If the program finds an unflagged bad track, the report is followed by a table like this: Write, Read Error Tracks Cylinder Head Cylinder Head Cylinder Head Cylinder Head 237 2 Confirm to register the tracks in the Write, Read Error Track Table as bad tracks. Do you want to register the error tracks as bad tracks? (Y/N) To flag these tracks as bad, select Y. You see a list of the tracks as they are flagged. When the process is complete, press (Enter] to return to the Hard Disk Format Menu.
As the program checks each track, it decreases the cylinder numbers to zero. When the test is complete, the program displays a report on the status of the disk, such as the following: Analysis finished. = n Count of tracks flagged bad n Count of tracks with read, verify errors = = nnnn Count of good tracks No read, verify error was detected. If the program finds errors, the screen displays a table of the tracks that produced the errors. Then you see this message: Press ENTER to return to the menu.
Chapter 6 Troubleshooting You should not encounter any difficulties as you set up and use your computer, but if anything out of the ordinary happens, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. Besides trying the suggestions in this chapter, you can run diagnostic checks on the various components of your system. See Chapter 4 for instructions.
2. When the computer performs its power-on memory test, the version numbers of your VGA BIOS and system BIOS appear at the top of the screen. Quickly write down the version numbers. If you do not have enough time to do this, press [Ctrl] [Tl c-1 and try again. 3. When you see Press to run SETUP,press I. Write down the necessary configuration information shown on the SETUP screens; then exit SETUP without changing your configuration. (See Chapter 2 of the Setup Guide for instructions.) 4.
If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your Authorized Epson Servicer as soon as possible. Report any error messages when you request technical assistance. The following table lists all the error messages that may appear during power-on diagnostics.
Power-on diagnostics error messages (continued I Error code Shadow RAM and Cache 171 173 Memory 201 202 c 203 Keyboard 301 Monitor 401 501 Diskette drive(s) and controller 601 Parallel port 901 Serial port 1101 i 6-4 Troubleshooting 1 I 1 t ! IL Message BIOS shadow RAM error Cache options error z , Memory error Action Contact Servicer Run SETUP: see Chapter 2 of the SetuD Guide Contact Servicer RAM memory error Memory address error Keyboard error See “Keyboard Problems” I Keyboard or
Power-on diagnostics error messages (continued) Message Action 1760 Disk 0 parameter failure See “Hard Disk Drive Problems” 1761 Disk 1 parameter failure Error code Hard disk drive(s) and controller 1770 Disk 0 parameter error 1771 Disk 1 parameter error 1780 Disk 0 failure 1781 Disk 1 failure 1782 Disk controller failure 1790 Disk 0 error 1791 Disk 1 error . .
c If you turn off the computer, always wait at least 20 seconds before turning it back on. This prevents damage to the computer’s electrical circuitry. 2. If the power light still does not come on, check the electrical outlet for power. Turn off your computer, unplug the power cord, and plug a lamp into the outlet. Turn it on to see if the outlet supplies power. 3.
2. If you have just made a change in your system configuration, your computer may take a few minutes to complete its power-on diagnostics. The first time you turn on your computer after making such a change, it can take several minutes to finish its self test, depending on what you changed. If the computer does not display the operating system prompt after five minutes, turn off the computer, wait 20 seconds, and try again.
9. If you installed a display adapter card (and did not connect it to the feature connector on the main system board), you must set jumper J10 to disable the built-in VGA adapter. Otherwise, you will not see any display on the screen. You may also need to change the setting of jumper J11. See “Changing the Jumper Settings” in Chapter 2. 10.
Ll An overload of the power supply limitations. Check the table in Appendix A to see if you have exceeded the option slot power limits. See your option card manual(s) for the power requirements for your option card(s). 3. After you correct the problem causing the overheating, allow the computer to cool down for at least five minutes at room temperature (about 78 “F or 25°C). This resets the thermal detection circuits. 4. If you removed the computer’s cover, replace it now.
Accessing Your System If you have forgotten your current password, follow these steps to access your system: 1. Turn off the computer. 2. Follow the instructions under “Changing the Jumper Settings” in Chapter 2 to disable the password function by setting jumper J13 to position A. 3. Turn on the computer. 4. When you see Press to run SETUP, press [. You see the SETUP screen. If you do not want to set a new password, go to step 6. If you want to set a new password, go to step 5. 6-10 5.
10. If you do not have a hard disk, insert your main operating system diskette in drive A. Turn on the computer. If you disabled password security, you do not see the key prompt and can access your computer immediately. If you set a new password, you see the key prompt (M). (If you enabled network server mode, you may not see this prompt.) Enter your password as described in Chapter 1. Keyboard Problems If you have trouble with the keyboard, check the following: 1.
Monitor Problems For monitor problems, check the following: 6-22 1. If there is no display on the screen, check that the monitor’s power switch is on and that its power light is lit. If the power light is on but you still do not see anything on the screen, check the brightness and contrast controls. 2. If the power switch is on but the power light is not, turn off the monitor’s power, wait five seconds, and turn it back on. Wait to see if the screen displays any text. 3.
Note If your application program requires a monitor that supports graphics but you have a monochrome monitor, the results will be unpredictable. 7. If you installed a display adapter card (and did not connect it to the feature connector on the main system board), you must set jumper J10 to disable the built-in VGA adapter or you will not see anything on the screen. You may also need to change the setting of jumper J11. See “Changing the Jumper Settings” in Chapter 2 for instructions. 8.
3. Check to see if you have inserted the right type of diskette. For example, are you trying to read a 1.44MB diskette in a 720KB diskette drive? See “Types of Diskette Drives” in Chapter 1 for more information. 4. If your diskette is the right type for your drive, see if it is write-protected. On a 3.5-inch diskette, the write-protect switch may be set to the write-protect position or there may be no switch. On a 5.
7. If you see no error messages but there is something wrong with the data in a file, the operating system or an application program may have updated the storage information on the diskette incorrectly. This is probably the case if you have one of these problems: Ll Part of a file is missing Cl A file includes parts of other files CI An expected output file is missing. If you are using MS-DOS use CHKDSK to make the necessary repairs; see your MS-DOS documentation for instructions.
5. If the diskette drive is making loud or unusual noises, do not attempt any further examination of it. Contact your Authorized Epson Servicer. Hard Disk Problems If you have a problem with a hard disk, it could be the result of improper installation, incomplete disk preparation, or corrupted data. Consult one of the following sections, depending on the problem you are having: Cl Installing the drive LI Preparing the drive for use tl Accessing data on the drive.
Installing the Drive If you have problems with a newly-installed drive, check the following: 1. If someone else installed the drive, consult that person about the problem. 2. If you installed the hard disk in your computer, did you carefully follow all the instructions in Chapter 3? Review the instructions, check all the cable connections, and check the jumper settings on your drive. 3. If you installed an IDE hard disk drive, be sure you ran SETUP to update your configuration.
Preparing the Drive Before you can store data on a new hard disk (which has already been physically formatted), you must do the following to prepare it for use: 1. Run the SETUP program to define your hard disk as part of the computer’s configuration. (See Chapter 2 of the Setup Guide for instructions.) 2. Partition and format the drive for your operating system. If you are using MS-DOS, instructions for performing these procedures are provided in your MS-DOS manuals.
If you still have trouble with your hard disk, you can back up your data and physically reformat the disk. Then you’ll need to reinstall the operating system and copy your files back onto the disk. See Chapter 5 and your operating system manual for instructions. If you cannot access data on your hard disk or you are receiving read/write errors, the disk may have a physical problem. You can try running the Hard disk drive diagnostic test described in Chapter 4.
3. If you entered an MS-DOS command that you want to stop, there are special key combinations you can use to cancel the command. These methods may also work in your application programs: Ll Hold down (ctll and press [cl Ll Hold down m and press [Break]. 4. An application program can occasionally lock the computer, making it unresponsive to keyboard commands. If your computer does not respond when you type on the keyboard, you can reset it. Follow the instructions in Chapter 1. 5.
1. If your printer does not work at all, check that the printer has power and is properly connected to the computer. (Also, make sure your printer has paper in it.) See Chapter 1 of the Setup Guide or your printer manual for instructions. 2. Check the printer manual for the printer’s correct DIP switch or control panel settings. These settings help a printer communicate properly with the computer. 3.
7. Try running the Parallel port diagnostic test if you have a parallel printer, or the Serial port test if you have a serial printer. You can also test a dot-matrix printer, if you have one. Chapter 4 describes these tests. Option Card Problems If you install an option card and it does not function properly, check the following: 1. Is the option card installed correctly? Make sure it is well-seated in its slot.
Mouse Problems If you have trouble with your mouse or you see an auxiliary device error message, check the following: 1. Make sure the mouse cable is securely connected to the mouse port and not the keyboard port. See Chapter 1 of the Setup Guide for instructions. 2. If you installed a mouse on an option card, be sure to set jumper J9 to disable the built-in mouse and set jumper J12 to enable the mouse on the card. See Chapter 2 for instructions. 3.
2. Be sure to run the SETUP program after you install or remove memory modules to automatically update your memory configuration. See Chapter 2 of the Setup Guide for instructions. 3. If you still have trouble with your SIMMs, write down any error messages that appear and contact your Authorized Epson Servicer.
Appendix A Specifications CPU and Memory 32-bit CPU 4SX/33: Intel i486SX, 33 MHz microprocessor; can be replaced with optional 487SX/33 or ODP486-33 OverDrive processor 4DX2/50: Intel i486DX, 50 MHz microprocessor 4DX2/66: Intel i486DX2,66 MHz microprocessor System speed High, low, and automatic speeds available; high speed is CPU-dependent (33, 50, or 66 MHz), low speed is simulated 8 MHz speed, automatic speed switches from high to low only for diskette drive access; speed selection through SETUP, key
Video RAM 1MB VRAM on main system board Shadow RAM Automatic shadowing of system and VGA BIOS ROM into RAM; shadow RAM address control selectable through SETUP Cache 8KB of internal cache (built into the microprocessor); cache testing and address control selectable through SETUP Virtual cache Epson proprietary VirtualCache feature automatically creates a “virtual cache” buffer the size of maximum system memory Math coprocessor On 4DX2/50 and 4DX2/66 systems, math coprocessor built into the micropro
Interfaces Monitor VGA interface built into system board for analog or multifrequency VGA monitor; 15-pin, D-shell connector Parallel One standard 8-bit parallel, mono- or bidirectional interface built into main system board; port assignment and I/O address selectable through SETUP; 25-pin, D-shell connector Serial Two RS-232C, programmable, asynchronous interfaces built into main system board; port assignments and I/O addresses selectable through SETUP; 9-pin, D-shell connector Keyboard PS/2 compati
Mass Storage Diskette drives Three drives maximum (one vertical mount and two horizontal mounts) configurable using the following: 5.25-inch diskette drive, 1.2MB (high-density) storage capacity 3.5-inch diskette drive, 1.44MB (high-density) storage capacity 5.25-inch diskette drive, 360KB (double-density) storage capacity 3.
Physical Characteristics Width 14.8 inches (370 mm) Depth 16.5 inches (412 mm) Height 4.8 inches (120 mm) Weight 16.7 lb (7.6 kg), without keyboard Power Supply Type 145 Watt, fan-cooled, switch selectable voltage Input ranges 90 to 132 VAC and 180 to 264 VAC Maximum outputs +5 VDC at 18 Amps, +12 VDC at 4.0 Amps, -5 VDC at 0.3 Amps, -12 VDC at 0.3 Amps Frequency 47 to 63 Hz Option slot power limits Maximum current I +5 Volts + 12 Volts For each slot ’ 7Amps 1.
Environmental Requirements c A-6 Condition Operating range Non-operating range Storage range Temperature 41’to 95’ F (!Y to 3PC) -4’ to 140” F C-20’ to 6O’C) -4’ to 140’ F (-20° to 60’0 Humidity (noncondensing) 20% to 80% 10% to 90% 10% to 95% Altitude -300 to 9,900 ft (-100 to 3,000 m) -300 to 11,880 ft C-100 to 3,600 m) -300 to 39,600 ft (-100 to 12,000 r( Maximum wet bulb 68’ F (20°C) 104°F (40°C) 134OF 57X) Acoustical noise 37.
Power Source Requirements 120 Volt power source requirements Plug tvw Reference standards Power cord North America 125V. 10A ANSI C73.11, NEMA 5-15-P. IEC 83 UL/CSA Listed, Type SIT, no. 18/3AWG, or no. 16/3AWG, or CHAR> 3ooV, 1OAor 131 Plug We Reference standards Power cordI Europe 24OV, 1 OA to 16A CEE 717 IEC 83 IEC 127 HD21 CHAR> 1 .OO mm’ 3oOV. 1 OA UK 24OV. 1 OA BS 1362 BS 1363A IEC 83 IEC 127 HD 21 EN 60 320- 1 ASTA mark CHAR> 1 .
System Memory Map FFFFFFFFh Power up boot ROM FFFFOOOOh Not available 201 OOOOOh or 202000COh Wingine video RAM: 1 MB 20000OOOh Not available 128MB (maximum) 080CDOOOh Extended memory 1MB 001 OOOOOh System BIOS ROM shadow RAM: 64KB OOOFOOOOh Available for shadowing OOOE8000h VGA BIOS ROM shadow RAM: 32KB OOOEOOOOh Available for shadowing OOOC8000h VGA BIOS ROM shadow RAM:32KB’ OOOCOOOOh VGA color text OOOB8000h l --I 4 VGA monochrome text OOOBOOOOh VGA graphics: 64KB 640KB OOOAOOOOh
Extended VGA Modes Mode* Refresh rate Mode type 60 132x25 16 68 Hz NI 61 ’ 132x50 16 68 Hz NI 132x43 16 68 Hz NI 80 x 43 16 70 Hz NI 80 x 50 16 70 Hz NI 800 x 600 16 56 Hz 60 Hz 72 Hz NI 72 1024 x 768 16 60 70 72 75 79 640 x 480 256 7c 800 x 600 256 62 64 65 6A/70 * 1 Size c + + Hz Hz Hz Hz 60 Hz , 73 Hz NI NI These modes require 512KB of video memory (mapped into VGA memory).
Wingine Modes r Mode* Size 30 640 x 480 32 Refresh rate Mode type 256 60 Hz 73 Hz NI 800 x 600 256 56 Hz 60 Hz 72 Hz NI 34 1024 x 768 256 60 Hz 70Hz 72 Hz 75 Hz NI 36 t c 1024 x 768 256 87 Hz I 40 640 x 480 / 32K 60 Hz 73 Hz NI 41 640 x 480 64K 60 Hz 73 Hz NI 42 800 x 600 32K 56 Hz 60 Hz NI 43 800 x 600 64K 56 Hz 60 Hz NI NI = Non-interlaced I = Interlaced A-10 Color Specifications
GIossary Access speed The length of time it takes for an information storage device, such as memory or a disk drive, to return a piece of data requested by another device. For example, your computer’s SIMMs return data requested by the microprocessor at an access speed of 70 ns (nanoseconds). Address A number or name that identifies the location where information is stored in a computer’s memory. Analog monitor A monitor that generates, responds to, or acts upon analog data, such as a VGA monitor.
Asynchronous A method of data transmission in which one machine sends data, one character at a time, to another machine at variable intervals that do not need to be synchronized to a timing device, such as a system clock. AUTOEXEC.BAT file The batch file your computer runs automatically whenever you load MS-DOS. It configures the installed system devices and sets various user preferences. See also Batch file.
BIOS Basic Input/Output System. Routines in ROM (Read Only Memory) that handle the transfer of information among various hardware components, and between the hardware and your operating system and other software. Bit A binary digit (0 or 1). The smallest unit of information a computer can process and store. The value of a bit represents a single electrical pulse through a circuit, or a small spot on a disk, that contains either a 0 or a 1.
CGA Color Graphics Adapter. A type of display adapter card that can generate up to 25 lines of text with 80 characters on each line, two-color graphics at 640 x 200 resolution, or four-color graphics at 320 x 200 resolution. Character Anything that can be printed in a single space on the page or the screen; includes numbers, letters, punctuation marks, spaces, formatting codes, and graphic symbols that are represented to the computer by one byte of data. See also Byte.
Command prompt The symbol or message that displays on the screen to tell you that the operating system is loaded and ready to receive instructions. The default MSDOS command prompt displays the current drive and directory. If you are logged onto drive C, the command prompt may look like this: C : \ >. Configuration The particular setup of your computer’s internal and external components.
CPU Central Processing Unit. The primary computer device that interprets instructions, performs the tasks you indicate, keeps track of stored data, and controls all input and output operations. See also Microprocessor. The highlighted marker or pointer that shows the screen position at which keystrokes will appear when typed or where the next mouse command will be executed. Cylinders The vertical alignment of tracks in a hard disk that can be lined up under one read/write head.
Device A piece of equipment that is part of a computer system and performs a specific task, such as a disk drive, a monitor, or a printer. Device driver A file containing instructions that allow your computer to recognize and communicate with a device. The device may be a printer, monitor, or other type of device. Diagnostics See System diagnostics and Power-on diagnostics. DIP switch Dual Inline Package switch. A small rocker- or sliding-type switch on a device that controls a particular function.
Diskette A flat piece of flexible plastic coated with magnetic material used to store the data written to it by the diskette drive. A diskette can be transferred from one computer to another. Display adapter curd A circuit board that can be installed in one of the computer’s option slots to control the way a monitor displays text and graphics. A VGA display adapter is built into your computer’s main system board. Also called video card. DOS Disk Operating System.
Expanded memory Memory that specially-written MS-DOS programs can use when an expanded memory manager program maps that memory into an accessible area. See also LIM EMS 4.0. Extended memory Memory above 1MB that is accessed by 386 or 486 microprocessors when they are operating in protected or virtual mode. This memory is available to OS/2 programs, but is available to MS-DOS only if an extended memory manager program is installed. See also Expanded memory and OS/2.
Format To prepare a new disk (or an old one you want to reuse) so that the data you store on it can be used by your operating system. Formatting divides a disk into tracks and sectors and creates addressable locations where your operating system can find your data. Graphics Screen or file data such as lines, angles, and curves. A graphics program creates images by joining individual pixels on the screen to represent virtually any shape desired.
High-density A type of diskette format that allows you to store more data than on single- or double-density diskettes. A 5.25-inch, high-density diskette can store 1.2MB of data. A 3.5-inch, high-density diskette can store 1.44MB of data. IDE Integrated Drive Electronics. A type of hard disk drive interface in which the controller is located on the drive, instead of on a controller card. Your computer includes an interface on the main system board for up to two IDE hard disk drives.
Kilobyte (K6) A unit used to measure storage space in a computer’s memory or on a disk. One kilobyte equals 1024 bytes. See also Byte. LIM EMS 4.0 Version 4.0 of the Lotus/Intel/Microsoft Expanded Memory Specification-a description of a capability your computer has for supporting programs that use expanded memory. See also Expanded memory. Main system board The circuit board inside your computer containing the circuitry and components your computer needs to operate.
Megabyte (MB) A unit used to measure storage space in a computer’s memory or on a disk. One megabyte equals 1024KB (kilobytes). See also Byte. Megahertz (MHz) A unit used to measure oscillation frequency, such as that of a computer’s internal clock. A megahertz is one million cycles per second. Memory The circuitry in your computer that stores data for possible retrieval. Memory contents are stored permanently (in ROM) or temporarily (in RAM).
Modem MOdulator/DEModulator. A device that allows a computer to transfer data to and from another computer by transmitting signals over telephone lines. Monitor The hardware device that contains the video screen and displays images produced by your computer’s display adapter. Monochrome monitor A monitor that displays in only one color (such as green, white, or amber), as opposed to a color monitor which can display in many different colors. Mouse A hand-held pointing device with one or more buttons.
Multitasking The ability of a computer and an operating system to work on more than one command or task at a time. The tasks are actually not performed at the same time, but they are assigned priorities and rapidly processed by the computer in sequential order. See also OS/2 and UNIX. Network server The main computer in a network which controls access to the rest of the network computers (called workstations). The server also provides mass storage, programs, and other resources to the workstations.
Operating system A collection of programs that manage a computer’s operations, such as interpreting input, managing files, and reading and writing data to disk. The operating system (such as MS-DOS, OS/2, or UNIX) provides the foundation for the other programs you use and controls the usage of the hardware resources. Option card A circuit board you can install inside the computer to provide additional capabilities, such as a modem or an additional I/O port.
Parity A method used to verify the accuracy of data transmissions by making the total of the number of l’s in a group of bits odd (odd parity), even (even parity), or none (no parity). (1) The area an operating system defines on a hard disk so you can use that area as though it were a physically separate device; (2) to divide a hard disk into separate logical areas. You can create a primary partition and one or more extended partitions on a hard disk.
Power-on diagnostics Tests stored in a computer’s ROM that the computer runs to check its internal circuitry, peripheral device configuration, and operating status each time you turn it on or reset it. Processor speed See Operating speed. Program A file containing coded instructions that tell the computer what to do and how to do it. See also File. Prompt A message displayed by the operating system or a program to request information from you or tell you what action to perform next. See also Command prompt.
Read/write head The physical device inside a disk or tape drive that reads data from and writes data to the magnetic surface of the disk or tape. Real-time clock A clock inside the computer that keeps track of the time and date, even when the computer is turned off, by using power from a backup battery. Refresh rate The frequency with which a monitor can redraw a screen image. The faster the refresh rate, the less the screen will flicker.
RS-232C A widely used, standard type of serial communication. You can connect an RS-232C device to either of the computer’s built-in RS-232C serial ports. Sector A small section of a disk track (typically 512 bytes long) that provides an address at which the computer can store and retrieve data. See also Truck. Self test See Power-on diagnostics. Serial The type of communication that transmits data from a serial interface to a serial device, one bit at a time, over a single wire.
Subdirectory In a hierarchical disk directory structure, a group of files in a directory that is contained within another directory or the root directory. Switch An optional specifier added to an MS-DOS command that modifies the way the command works. Switches are typically preceded by a / (forward slash). See also Command and Parameter. System diagnostics A series of tests you can perform on the computer’s components and some peripheral devices to make sure they are functioning correctly.
UNIX A powerful operating system that supports multitasking and is especially suited to multi-user environments. UNIX is compatible with a range of computers, from personal computers to mainframes. See also Operating system. VGA Video Graphics Array. A type of high-resolution display adapter that provides a variety of video modes. Your computer’s built-m VGA controller supports resolutions up to 1024 x 768 on a compatible monitor. Video card See Display adapter curd.
lndex A C AC inlet, 6-5 AC plug, A-7 Adapter cards, see Video cards Adapter test, video, 4-1, 4-8, 6-13 Addresses, I/O, A-3 memory, A-8 shadow RAM, A-2 Alternate VGA interface, Intro-3, 2-3, 2-14, 2-17, 2-22-23, 6-8, 6-13, A-3 Altitude, A-6 Application programs, Intro-2, 6-19-20 AUTOEXEC.
Control codes, CTRL ALT *, 1-30 CTRL ALT +, 1-30 CTRL ALT -, 1-30-31 CTRL ALT DEL, 1-22, 1-31-32, 6-7 CTRL BREAK, 1-21, 6-7, 6-20 CTRL C, 1-21, 6-7, 6-20 SHIFT PRINTSCREEN, 6-21 Controller, diskette drive, 2-14, 2-19, 4-9, A-2 hard disk drive, 2-14, 2-19, 3-36, A-2 VGA, Intro-1-2, A-2 Coprocessor, see Math coprocessor COPY command, 1-9, 1-34 Copying, diskettes, 1-9, 1-17, 1-19 files, 1-9, 1-17, 1-19 Copy-protected program, 1-29 Cover, computer, removing, 2-2, 2-4-6, 3-3 computer, replacing, 2-2, 2-24-25,
Diskette(s), backup copies, 1-9, 1-17, 1-19 caring for, 1-10-11 choosing, 1-7-9 compatibility, 1-7-9 copying, 1-9, 1-17, 1-19 double-density, 1-7-9 double-sided, 1-6-9 drive(s), see Diskette drive error messages, 6-4, 6-13-15 formatting, 1-17, 4-1, 4-7-8, 6-14 high-density, 1-7-9 how they work, 1-6-9 inserting, 1-14-15, 6-13 labelling, 1-11 precautions, 1-10-11 problems, 1-8-11, 6-4, 6-13-15 read/write slot, 1-11 removing, 1-14-15 storage capacity, 1-7-8 storing, 1-11 swapping, 1-16 types, 1-6-9, 1-11, 6-14
G Graphics, Intro-1-3, 2-22-23, 6-13 Graphics cards, see Video cards Grounding plate, metal, 3-7, 3-18 Grounding yourself, 2-5 Guiderail, metal, 3-20, 3-22, 3-24, 3-31 Guiderail, plastic, 3-7, 3-18 H Half-height drive, A-4 Hard disk drive, accessing data on, 6-18-19 backing up, 1-19 cable, 3-12-13, 3-15-16, 3-24, 3-26-27, 3-29-31, 3-33-35 caring for, 1-19 configuration, 3-2-3, 3-36 connector, 3-10, 3-12-15, 3-26-27, 3-29, 3-33-35 controller, 2-14, 2-19, 3-36, A-2 defective track table, 5-24, 5-6-7 destruct
I K IDE drive, 5-1, 6-17, A-2 Identifying your system, 6-1-2 Inserting diskettes, 1-14-15, 6-13 Installing drives, 3-1-36 Installing options, 2-1-25 Interfaces, Intro-1-2, A-3 Interlaced, A-9-10 Internal cache, Intro-1, A-2 Internal clock speed, Intro-3 Internal components, locating, 2-3 ISA, Intro-1, A-3 Items detected list, 4-24 Keyboard, commands, 1-30-31, A-1 controller check, 6-2 delay, A-3 diagnostics, 4-1, 4-8, 6-4, 6-11 error messages, 4-8, 6-4, 6-11 interface, Intro-1, A-3 num lock, 1-20-21, 6-1
Main system board, option card connector board, 2-3, 2-19 OverDrive processor, 2-1, 2-21 specifications, A-1-3 tests, 4-1, 4-7-9, 6-3 Map, drive locations, 3-2 jumper locations, 2-3 main system board, 2-3 system memory, A-8 Mass storage, Intro-1, Intro-3, A-4 Master drive, 3-4 Math coprocessor, Intro-1, 2-1, 2-21, 4-1, 4-7, 4-9, A-2 Memory, adding, Intro-3, 2-1, 2-9-14 configuration, Intro-3, 2-9-10, A-1-2 diagnostics, 4-1, 4-7, 4-9, 6-4 error messages, 4-9, 6-4 extended, A-8 FLASH, A-1 map, A-8 modules,
N P Network card, Intro-2, 2-1 Network server mode, 1-24, 1-26-28, 6-9, 6-11 Non-destructive surface analysis, 5-2-3, 5-10-11 Non-IDE hard disk drive, 3-36, 6-17 Non-interlaced, A-9-10 Numeric coprocessor, see Math coprocessor Num lock mode, 1-20-21, 6-11, A-3 Parallel, error messages, 4-9, 6-4, 6-20 interface, Intro-1, 6-20-22, A-3 port, Intro-1, 6-20-22, A-3 port diagnostics, 4-1, 4-7, 4-9, 6-4, 6-22 port tests, 4-1, 4-7, 4-9, 6-4, 6-22 primary port, 6-21 secondary port, 6-21 Partitioning hard disk, 1-
Power supply, 2-3, 2-19-20, 3-14, 3-27, 3-33, 6-5-6, 6-8-9, A-5 Power supply cables, 3-12, 3-14-15, 3-24, 3-26-30 Power supply connectors, 3-14-15, 3-26-30 Power supply specifications, A-5 Primary drive, 3-4 Primary port, 6-21 Printer, diagnostics, 4-1, 4-7, 4-9, 6-4, 6-22 error messages, 4-9, 6-4, 6-20 parallel interface, Intro-1, 6-20-22, A-3 problems, 6-20-22 serial interface, Intro-1, 6-20-22, A-3 tests, 4-1, 4-7, 4-9, 6-4, 6-22 Processor, installing, Intro-3, 2-1-2, 2-21, 2-25, A-1 jumpers, 2-6, 2-21 P
SETUP program, cache, 6-4 clock, real-time, 6-3 configuration information, 2-21, 2-25, 3-36, 6-2 CPU chip, 2-21, 2-25 disk drives, 3-36, 6-15, 6-17-18 interfaces, A-3 memory, 2-12, 2-14, 2-25, 6-24, A-8 option cards, 2-25, 6-22 OverDrive processor, 2-21, 2-25 parallel port, 6-21 password, 1-23-28, 6-10 printer, 6-21 processor chip, 2-21, 2-25 processor speed, 1-29-31, A-1 running program, 1-4, 6-2, 6-10 serial port, 6-21 SIMMs, 2-12, 2-14, 2-25, 6-24 Shadow RAM, Intro-1, 6-4, A-2, A-8 SHIFT PRINTSCREEN, 6-2
VGA, alternate interface, Intro-3, 2-3, 2-14, 2-17, 2-22-23, 6-8, 6-13, A-3 BIOS, 6-2, A-2, A-8 built-in port, Intro-1-2, A-3 card, see Video cards controller, Intro-1-2, A-2 device drivers, Intro-2 display adapter, Intro-3, 2-6-7, 2-22-23, 4-8, 6-8, 6-13 feature cable, 2-22-23 feature connector, Intro-3, 2-3, 2-14, 2-17, 2-22-23, 6-8, 6-13, A-3 jumpers, 2-6-7, 6-8, 6-13 modes, A-9 port, Intro-1-2, A-3 specifications, A-3 utilities, Intro-2 Video adapter test, 4-1, 4-8, 6-13 Video BIOS, Intro-1, A-2, A-8 Vi
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