Operation Manual

107
Problem Solving
User’s Guide
Mail notification messages are not being sent when a problem occurs with the projector
Problems Relating to Monitoring and Controlling Projectors Using a Network
Check Remedy
Is the network cable connected correctly? Check that the network cable is connected correctly. If it is not connected or is connected
incorrectly, reconnect it.
Is the wireless LAN card inserted? Check that the wireless LAN card is correctly inserted into the card slot of the projector.
s"Inserting and Removing Cards" p.16
Has the "Priority Gateway" network setting
been made correctly?
Error notification e-mail messages are sent using the network connection that has been specified by
the "Priority Gateway" setting. (The default setting is "Wired LAN".) Check that "Priority Gateway"
has been set to a valid network connection type.
s"Changing Settings Using a Web Browser (EasyWeb)" in the EasyMP Operation Guide
Are the settings for connecting to a network
correct?
Check the network settings for the projector.
If using the EMP-835 s"Connecting in Access Point Mode or Wired LAN Mode" in the EasyMP
Network Setup Guide
If using the EMP-830 sp.90
Has "Standby Mode" been set to "Network
ON"?
If using the mail notification function while the projector is in standby mode, change the "Standby
Mode" menu setting to "Network ON". s"Extended" - "Standby Mode" p.85
Has a critical problem developed causing the
projector to momentarily stop working?
When the projector has momentarily stopped working, it cannot send e-mail messages. If the
projector cannot be reset even after it has been checked, contact your dealer or the nearest address
provided in the "International Warranty Conditions" section of the Safety Instructions/World-Wide
Warranty Terms booklet.
Is power being supplied to the projector? Check if the power supply to the location where the projector is set up has been interrupted, or if the
circuit breaker for the electrical outlet that the projector is connected to has been tripped.
When using the EMP-835
connected to a wired LAN, or
when using the EMP-830
When using the EMP-835
connected to a wireless LAN
When using the EMP-835