User's Guide

Projector Information Display - Info Menu
150
Information item Description
Refresh Rate Displays the refresh rate of the current input source.
Sync Info Displays information that may be needed by a service
technician.
Status Displays information about projector problems that
may be needed by a service technician.
Serial Number Displays the projector's serial number.
Event ID Displays the Event ID number corresponding to a
network problem; see the list of Event ID codes.
(Available only for models that support network
projection.)
gg Related Links
• "Event ID Code List" p.150
• "List of Functions" p.10
Event ID Code List
If the Event ID option on the Projector Info menu displays a code number,
check this list of Event ID codes for the solution to the projector problem
associated with the code.
If you cannot resolve the problem, contact your network administrator or
Epson for technical support.
Event ID
code
Cause and solution
0432
0435
The network software did not start. Turn the projector off and then
on again.
0433 Cannot display the transferred images. Restart the network software.
0434
0481
0482
0485
Unstable network communication. Check the network
communication status, wait a few moments, and try connecting to
the network again.
Event ID
code
Cause and solution
0483
04FE
The network software quit unexpectedly. Check the network
communication status, then turn the projector off and then on again.
0484 Communication with computer was disconnected. Restart the
network software.
0479
04FF
A projector system error has occurred. Turn the projector off and
then on again.
0891 Cannot find an access point with the same SSID. Set your computer,
access point, and projector to the same SSID.
0892 The WPA/WPA2/WPA3 authentication type does not match. Make
sure the wireless network security settings are correct.
0893 The TKIP/AES encryption type does not match. Make sure the
wireless network security settings are correct.
0894 Communication with an unauthorized access point was
disconnected. Contact your network administrator.
0895 Communication with a connected device was disconnected. Check
your device connection status.
0898 Failed to acquire DHCP. Make sure the DHCP server is operating
correctly. If you are not using DHCP, set the DHCP setting to Off in
the projector's Network menu.
s Network > Network Configuration > Wireless LAN > IP
Settings > DHCP
s Network > Network Configuration > Wired LAN > IP Settings
> DHCP
0899 Other communication errors.
089A The EAP authentication type does not match the network. Check the
wireless LAN security settings and make sure that the security
certificate is installed correctly.
089B EAP server authentication failed. Check the wireless LAN security
settings and make sure that the security certificate is installed
correctly.
089C EAP client authentication failed. Check the wireless LAN security
settings and make sure that the security certificate is installed
correctly.