User`s guide
Troubleshooting
48
The mouse cursor is not displayed on the computer screen.
When connecting with EasyMP Network Projection the image is not displayed or the image is slow to appear.
When a connection is made using EasyMP Network Projection, a PowerPoint Slide Show cannot be started.
Check Remedy
Is EPSON Virtual Display installed?
For Windows
The mouse cursor was moved onto the virtual display
g. When the virtual display checkbox is cleared
on the Add-Remove EPSON Virtual Display screen, the mouse pointer returns to the screen display
area.
Check Remedy
Did you try to play back movies with Media Player or try to
operate the screen saver preview?
Depending on the computer, the movie playback screen in Media Player may not be displayed, and
the screen saver preview may not be displayed normally.
Is WEP encryption effective, or are multiple projectors
connected?
The display speed decreases when WEP encryption is effective or multiple projectors are connected.
Have you enabled DHCP? When DHCP is set to On in Advanced Connection Mode, if an available DHCP server is not found, it
may take some time to enter LAN standby status.
Is Wireless LAN 802.11g/b being used in Quick Connection
Mode?
Depending on the electromagnetic wave environment, there are times when the image and sound
for movies may stop. When using the movie sending function, use Advanced Connection Mode or
Wireless LAN 802.11a in Quick Connection Mode.
Check Remedy
Was EasyMP Network Projection started while PowerPoint
was running?
For Windows
When connecting with EasyMP Network Projection, make sure you close PowerPoint first. Slide Show
might not run if connecting while PowerPoint is running.