DS-520 User's Guide
Contents DS-520 User's Guide ................................................................................................................................... 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts Locations ...................................................................................................................... 8 Scanner Parts..................................
Cleaning and Transporting Your Scanner............................................................................................... Cleaning Your Scanner ...................................................................................................................... Cleaning Inside Your Scanner............................................................................................................ Checking the Scanner Roller Counter ................................................................
Dimension Specifications ................................................................................................................... Electrical Specifications ..................................................................................................................... Environmental Specifications ............................................................................................................. USB Interface Specifications............................................................
DS-520 User's Guide Welcome to the DS-520 User's Guide. For a printable PDF copy of this guide, click here.
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner.
1 Scanner cover 2 Page separation lever 3 Edge guides 4 Input tray extension 5 Input tray 6 Cover open lever 7 Output tray 8 Output tray extension 1 Kensington security slot 2 USB port 3 Power inlet 9
1 AC adapter 2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons 1 The power button 2 The stop button 3 The start button 10
Lights 1 The ! error light 2 The Ready light Parent topic: Scanner Parts Locations Related references Scanner Light Status 11
Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet by adjusting the position of the page separation lever. Move the separation lever to this position only when scanning plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet. Leave the separation lever in this position when scanning standard single- or multiple-page documents to prevent paper jams.
Part Part number Network interface unit B12B808441 Carrier sheet B12B813431 Roller assembly kit B12B813561 Parent topic: Scanner Basics Changing the Power Off and Sleep Timer Settings You can use the Epson Scan Settings utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan Settings utility: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.
Parent topic: Scanner Basics 14
Placing Originals on the Scanner Follow the instructions here to place your originals on the scanner. Caution: Do not place anything on top of your scanner or use its cover as a writing surface to avoid damaging it. Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray.
3. Slide the input tray edge guides all the way out. 4. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents.
5. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flat surface to even the edges. 6. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is face down and top edge first. Note: If you are loading a paper business card, load it horizontally.
7. Slide the edge guides against the edges of the original. Original Document Loading Capacity Parent topic: Placing Originals on the Scanner Original Document Loading Capacity You can load original documents that meet these specifications in your scanner.
Paper size Paper weight* Paper type Loading capacity* Letter (8.5 × 11 inches [216 × 279 mm]) 13 to 56 lb (50 to 209 g/m²) Plain paper 13 lb (50 g/m²): 70 sheets Fine paper 21 lb (80 g/m²): 50 sheets Recycled paper 35 lb (130 g/m²): 30 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) 56 lb (209 g/m²): 15 sheets Legal (8.5 × 14 inches [216 × 356 mm]) Loading capacity may vary depending on the paper type. A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) B5 (7.2 × 10.
• Originals that are bound • Originals with carbon paper backing • Non-paper originals, such as clear sheets • Transparencies • Glossy originals • Carbonless originals • Perforated originals • Originals with labels or stickers Parent topic: Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1. Open the input tray and pull up its extension. 2. Pull out the output tray and open its extension.
3. Slide the input tray edge guides all the way out. 4. Load one plastic card horizontally in the input tray as shown, sliding it in until it meets resistance. Make sure the printed side is facedown and top edge first.
Note: Do not load a plastic card vertically. 5. Slide the edge guides against the edges of the plastic card.
6. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents. Plastic Card Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever Related topics Scanning Plastic Card Loading Capacity You can load plastic cards that meet these specifications in your scanner.
Loading direction Horizontal Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Plastic Cards in the Input Tray Loading Special Documents You can load a single envelope or large, thick, or folded original in the input tray. Make sure the original meets the specifications for special originals before loading it. Note: When scanning special documents, turn off the Detect Double Feed setting in Epson Scan. Select Configuration to access the setting. 1.
3. Slide the input tray edge guides all the way out. 4. Do one of the following to load your original: • Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side is facedown and top edge first.
• For a folded original, fold and load the original as shown. Caution: Do not load the document with the open side facing down.
• For a photo or an irregularly-shaped original, use an optional carrier sheet to load the document. Do the following to load the document into the carrier sheet: • If the original is smaller than the carrier sheet, insert it in the center of the sheet with the printed side facedown and the top facing the arrow on the sheet. • If the original is larger than the carrier sheet, fold it in half with the sides to be scanned facing out.
6. Slide the edge guides against the edges of the sheet. 7. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents.
Large or Thick Original Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever Related topics Scanning Large or Thick Original Loading Capacity You can load large, thick, or folded originals, or envelopes, that meet these specifications in your scanner. Note: You can load only one large, thick, or folded original, or envelope at a time. Paper type Paper size Paper weight Plain paper, fine paper, or recycled paper Width: 50 to 130 g/m² 2.05 to 8.
Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network.
Connecting the Network Interface Unit See the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. Parent topic: Using the Network Interface Unit Setting Up Network Scanning You can set up network scanning to your scanner through the optional Epson Network Interface Unit. First connect the unit to your scanner and verify that they are working properly.
You see a screen like this: 4. Do one of the following: • Under Search for addresses, select the IP address of your Network Interface Unit, and click OK. • Select the Enter address setting, type in the IP address or host name of your Network Interface Unit, and click OK. 5. Click the Test button to check the connection. You see a confirmation message.
6. Click OK to save your settings and close Epson Scan Settings. Parent topic: Using the Network Interface Unit Scanning to Network Computers from the Network Interface Unit - Windows You can scan to a network computer directly from the Network Interface Unit (Windows only). You first set up a scan job in Document Capture Pro and then select the computer you want to send the scanned file to. 1. Start a scan job using Document Capture Pro. 2. Press the OK button on the Network Interface Unit. 3.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan from a Scanner Button Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner. This automatically starts the scanning program you have assigned to the button. Your product automatically selects suitable default scan settings, but you can view or change them as necessary. 1.
1. Start Document Capture Pro or Document Capture on a computer connected to the scanner. 2. Click the Manage Job icon from the toolbar at the top of the window. 3. On the Job Management window, click Add or the + icon. 4. Enter a name for the new job, then select the settings you want to view or change and change the settings as necessary, and click OK. Note: See the Help information in Document Capture Pro or Document Capture for details. 5.
You see a window like this: 2. Click the Scan icon.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. If you want to select detailed scan settings, do one of the following: • Windows: Click Detailed Settings.
5. Click Scan. You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 6. If you would like to scan additional originals and add them to the current captured images, click the Add Page button and repeat steps 2 through 5. 7. Check the scanned images and edit them as necessary. 8. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.
You see a window like this: 2. Select options for each of the scan settings on the screen. 3. If necessary, click the Preview button. Epson Scan previews your original, and displays the result in a separate Preview window. The scanner also ejects the page. 4. Reload the page in the scanner.
5. Click the Image Adjustment tab and select any of the image adjustment settings you want to use. Before making adjustments, click the image or scan area in the Preview window. 6. Click Scan. You see the File Save Settings window. 7. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program.
Dropout The scan will not pick up the color you select. This setting is only available if you select an Image Type of Grayscale or Black & White. Color Enhance Enhances the red, green, or blue shades in the scanned image. Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select.
• OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. You see a window like this: 3. Do one of the following to access the Epson Scan settings: • Windows: Click the Scan icon, then click Detailed Settings. • OS X: Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon.
You see an Epson Scan window like this: 4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side.
7. With Windows, click OK. 8. Click Scan. The scanned image is displayed. Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab.
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7. Click File Name Settings. 8. Select Apply job separation and click Separation Settings. 9. Select the method you used to separate the originals, select a folder name specification and click OK. 10.
Your originals are saved into separate files and folders as specified by your settings. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro (Windows) or Document Capture (OS X) to upload scanned images to a SharePoint server or a cloud service. 1.
2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file. (If you cannot see all of the icons below, the service software may not be installed, or you need to click the arrow next to the icons.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
3. Pull down on the cover open lever and open the scanner cover. 4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.
5. Wipe off any dust or dirt on the pickup rollers. 6. Plug in the AC adapter and press the power button to turn on the scanner. 7. Hold down the start button for at least two seconds, and press the start button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate. 8. Turn off the scanner and unplug the AC adapter.
9. Wipe off any dust or dirt on the glass scanning surfaces using a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 10. Close the scanner cover. 11. Plug in the AC adapter and turn on the scanner.
• OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. 3. Click Maintenance. You see a screen like this: 4. You can check the scanner roller counter by reading the number in the Number of Scans field. If the number of scans exceeds the Life Cycle of the rollers, it is time to replace the rollers. 5. Click OK. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers after you have scanned 100,000 times.
4. Pull down on the cover open lever and open the scanner cover. 5. Squeeze the tab on the right side of the pickup roller cover and open the cover.
Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller. 6. Slide the pickup rollers to the right and remove them.
7. To install the new lower pickup roller, align the notches on the roller and slide it to the left. 8. To install the new upper pickup roller, align the notches on the roller and slide it to the left. Make sure the smaller roller is on the bottom. Caution: Do not touch the surface of the rollers. 9. Close the pickup roller cover. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the rollers and reinstall them, then try to close the cover again.
10. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover. 11. Press in on the separation roller to release it, then slide the roller to the side and remove it. 12. Pull the release tab on the separation roller and remove it from the spindle.
13. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. Note: Check that there are no gaps between the roller and spindle. You hear a click when the roller is firmly locked into place. 14. Align the notches on the spindle and the scanner, then slide the separation roller into the scanner and gently push it into place. You hear a click when the roller is correctly aligned and locked into place.
15. While applying gentle pressure on the separation roller, close the separation roller cover. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 16. Close the scanner cover. 17. Plug in the AC adapter and turn on the scanner. Reset the roller counter after replacing the rollers.
You see a screen like this: 4. Click Reset. The number of scans changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Close the input tray and the output tray. Note: Make sure the output tray is securely closed. 4.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems When to Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
Light status Condition/solution The Ready light is on The scanner is turned on and ready to scan. The Ready light is flashing The scanner is scanning or initializing. Wait for the Ready light to stop flashing before turning off the scanner. The ! error light is on An error has occurred. Try the following: • Check the scanner connection to your computer to make sure it is secure. • Make sure the scanner cover is closed and there is no jammed paper inside.
Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.
• Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • If you are scanning using OS X, make sure no other Epson scanner drivers are installed. If other drivers are installed, uninstall them, then reinstall this scanner's software. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Replacing the Scanner Rollers Scanning with Epson Scan Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover.
4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals.
Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements, such as a Hi-Speed USB port.
• If you are scanning with Document Capture Pro (Windows) or Document Capture (OS X), check the following: • Make sure the Group settings are the same as the Network Interface Unit settings. See the Document Capture Pro or Document Capture Help utility, and the Network Interface Unit User's Guide for details. • With Windows, make sure the program is not being blocked by a network firewall.
Scanned Characters are Blurry If characters in your scanned images are blurry, try these solutions: • Make sure you do not move the scanner or original while scanning. • Operate the scanner on a flat, stable surface. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Text Enhancement setting. • Adjust the Threshold setting. • Increase the Resolution setting.
Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting. • Select a lower Resolution setting.
5. Wipe off any stains on the glass scanning surfaces using a soft, dry cloth. Note: If the glass surfaces are stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 6. Close the scanner cover. 7. Plug in the AC adapter.
• Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in Epson Scan. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Click Configuration and select the Document tab. Adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture (OS X): Open the Scan menu and select Display the EPSON Scan Setup Screen. Click the Scan button. Select Main Settings from the Scan window. Click Configuration and select the Document tab.
4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Scanner Software Uninstalling Scanner Software - OS X In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here.
Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal.
Interface Macintosh USB Display Color monitor with 800 × 600 resolution or higher and millions of colors Note: Epson Scan does not support the UNIX File System (UFS) for OS X. Install Epson Scan on a disk or in a partition that does not use UFS.
Dimension Specifications Height 6.1 inches (154.0 mm) Width 11.7 inches (297.0 mm) Depth 6.0 inches (152.0 mm) Weight Approx. 5.5 lb (2.5 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed. Rated input voltage DC 24 V Rated input current 1.
Rated output voltage DC 24 V Rated output current 1.37 A Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 10 to 80% RH (non-condensing) Storage: 10 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.
AC Adapter United States Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B Canada Safety: CAN/CSA C22.2 No.
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal.
• When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. • Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Exercise caution when copying the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Restriction on disassembling and decompiling You may not disassemble, decompile or otherwise attempt to derive the source code of any software included with this product.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Copyright Attribution © 2014 Epson America, Inc.
