User`s guide

❏ Check that Document Capture Pro is not being blocked by a Firewall.
& “How to unblock Document Capture Pro” on page 56
❏ Check that the IP address for the scanner being used is set correctly.
& “Setting Up Client Computers with Epson Scan Settings” on page 36
How to unblock Document Capture Pro
A
Display the Control Panel.
Windows 8:
Select Control Panel from Settings.
Windows 7/ Windows Vista/ Windows XP:
Select Start and select Control Panel.
B
Display the Firewall settings window.
Windows 8/ Windows 7:
Select System and Security.
Select Allow a program through Windows Firewall.
Windows Vista:
Select Security.
Select Allow a program through Windows Firewall.
Windows XP:
Select Security Center.
Select Windows Firewall.
C
Select EEventManager Application from the list.
Epson Event Manager is installed with Document Capture Pro.
Windows 8/ Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and features
list.
Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in
the Program or port list.
Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in
the Programs and Services list.
D
Click OK.
Using scanning software other than Epson Scan driver
❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct
product is selected as the Scanner or Source setting.
DS-510 User’s Guide
Troubleshooting
56