Reference Guide

126 Problem Solving
To speak to a technical support representative, dial:
❏ U.S.: [phone], 6
AM to 6 PM, Pacific Time, Monday
through Friday.
❏ Canada: [phone], 6
AM to 6 PM, Pacific Time, Monday
through Friday.
Toll or long distance charges may apply. Before you call, please
have the following information ready:
❏ Product name (Epson DFX-9000)
❏ Product serial number (located on the back of the printer)
❏ Proof of purchase (such as a store receipt) and date of
purchase
❏ Computer configuration
❏ Description of the problem
You can purchase ribbon cartridges, paper, and accessories from
an Epson-authorized reseller. For product information and to
find the nearest authorized reseller, please call 800-GO-EPSON
(800-463-7766) or browse our catalog of products at
www.epson.com, select the product you are interested in, and
click “Where to Buy.” To purchase online, please visit the Epson
Store at www.epsonstore.com (U.S. sales only). In Canada,
please call [phone] for a reseller referral.
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