Reference Guide

Problem Solving 113
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The printer does not print when the computer sends data.
Cause What to do
The printer is paused. Press the Pause button to resume.
The interface cable is not
plugged in securely.
Make sure both ends of the cable are
securely plugged into the printer and
the computer. If the cable is connected
correctly, run a self test as described in
“Printing a Self Test” on page 103.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See “Electronic” on page 164
and your computer documentation.
Your software is not properly
set up for your printer.
Select your printer from the Windows
desktop or in your application. You may
need to install or reinstall the printer
software as described in the User’s Guide.
The printer makes noise, but nothing prints or printing stops
abruptly.
Cause What to do
The ribbon has too much slack,
the ribbon has come loose, or
the ribbon cartridge is not
installed properly.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
remove and reinstall the ribbon
cartridge as described on page 127.
The printout is pale or faint.
Cause What to do
The ribbon is worn out. Replace the ribbon cartridge as
described on page 127.