® 9-pin Dot Matrix Printer No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Contents Chapter 1 Safety Instructions Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Hot Parts Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 When setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 When maintaining the printer . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Printer Software About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Printer Driver with Windows Me, 98, and 95 . . . . . . . . Accessing the printer driver from Windows applications . . Accessing the printer driver from the Start menu . . . . . . . . . Using the Printer Driver with Windows XP, 2000, and Windows NT 4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from Windows applications . .
Chapter 5 Problem Solving Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Problems and Solutions . . . . . .
Using Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . Using a serial interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . Using a Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the IP address from the control panel . . . . . . . . . . . . 155 156 158 159 159 Appendix A Product Information Printer Parts. . . . . . . . .
Chapter 1 1 Safety Instructions Warnings, Cautions, and Notes w c 1 Warnings must be followed carefully to avoid bodily injury. 1 Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. 1 1 Hot Parts Caution Symbol K 1 This symbol is placed on the print head to indicate that it may be hot. Never touch this part just after the printer has been used. Let it cool for a few minutes before touching it.
When setting up the printer ❏ Because the printer weights approximately 34 kg (75 lb), you should not lift or carry it alone. Two people should carry it by the bottom. ❏ Do not place the printer on an unstable surface or near a radiator or heat source. ❏ Place the printer on a flat surface. The printer will not operate properly if it is tilted or placed at an angle. ❏ Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, as this restricts ventilation.
❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock. ❏ This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock. 1 1 When maintaining the printer ❏ Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only. 1 ❏ Do not spill liquid onto the printer. ❏ Except as specifically explained in this guide, do not attempt to service the printer yourself.
When handling the paper ❏ Never feed labels backward using the Micro Feedd button. When fed backward, labels can easily peel off the backing sheet and cause a paper jam. ❏ Because labels are sensitive to temperature and humidity, use them only under normal operating conditions: Temperature 15 to 25°C (59 to 77°F) Humidity 30 to 60% RH ❏ Do not leave labels loaded in the printer between jobs; they may curl around the platen and jam when you resume printing.
❏ Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer. 1 ❏ Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced. ❏ You need to move the print head by hand to replace the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it.
Safety Instructions
Chapter 2 2 Paper Handling Using the Two-Tractor System Your printer’s paper handling system consists of a front push tractor and a rear push tractor. Both tractors are easy to load and operate, and both accommodate a wide variety of paper types, including labels and multi-part forms. The printer automatically adjusts to the thickness of the paper loaded when the platen gap setting is set to Auto (the default) in SelecType mode. See “Using SelecType” on page 84 for more information.
Positioning the paper supply You can load continuous paper from both the front and the rear, so be sure to leave enough room around the printer for the two stacks of fresh paper and for the printed stack. Make sure you align your paper supply with the paper loaded in the tractor so the paper feeds smoothly into the printer. front tractor rear tractor both tractors Note: ❏ When loading paper from the front, be sure to place the paper lower than the table or stand supporting the printer.
Supported paper types You can use the following types of continuous paper with either the front or rear tractor: 2 ❏ Single-sheet continuous paper 2 ❏ Multi-part continuous paper ❏ Labels on continuous paper 2 ❏ Continuous forms with labels ❏ Overlapping multi-part forms 2 2 Loading Paper Onto the Front Tractor Follow these steps to load paper onto the front tractor: 1. Open the printer’s front cover by lifting up the bottom edge until it locks in place, as shown below.
2. Release the sprocket lock levers on both the right and left sprockets by pulling each lever down. sprocket lock lever c Caution: Do not try to pull on or remove the elastic cord from the tractor. 3. Position the left sprocket so that the sprocket pins are to the left of the arrow mark on the scale. Lock it into place by pushing up the sprocket lock lever.
4. Now slide the right sprocket to approximately match the width of your paper. (Do not lock it in place yet.) 2 2 5. Slide the two paper supports so that they are spaced evenly between the two sprockets. 2 2 2 2 2 paper supports Note: To use paper that is less than four inches wide, remove the paper supports by pulling them off the tractor.
6. Open both sprocket covers. sprocket cover 7. Be sure your paper has a clean, straight edge, and then fit the first few holes in the paper over the sprocket pins as shown below. The side of the paper that you want to print on should be facing you. Now close the sprocket covers. Note: When loading paper from the front, be sure to place the paper lower than the table or stand supporting the printer. Placing the paper on the same level as the printer (or higher) may cause a paper jam.
8. Slide the right sprocket so that the paper is straight and has no wrinkles. Lock the sprocket in place by pushing up the sprocket lock lever. After you lock the right sprocket, it may still move slightly; this is normal. 2 2 2 sprocket lock lever 2 Note: Be careful not to pull the paper too tightly when adjusting the right sprocket. 2 9. Pull the printer’s front cover out slightly and lower it until it is closed.
c Caution: ❏ Do not push the front cover directly down; always pull it out slightly before closing. ❏ Before turning on the printer, be absolutely sure you have removed all protective materials. (See the unpacking instructions that are provided with the printer for more details.) Turning on the printer while the print head cannot move may seriously damage the mechanism. 10. Turn on the printer. You hear the print head move to the left and Ready appears on the LCD.
11. Check the Tractor Select indicator to see which tractor is selected. 2 If the front tractor arrow light is red, press the LF/FF Load button to load the paper. rear 2 front 2 2 2 If the rear tractor arrow light is red, press the Front/Rear button to switch to the front tractor. When the printer switches tractors, it also loads the paper automatically. The Tractor Select indicator changes to green. The paper is now loaded to the top-of-form position.
Loading Paper Onto the Rear Tractor Follow the steps below to load paper onto the rear tractor. (You do not need to remove the paper from the front tractor first.) 1. Open the printer’s back cover. 2. Open the flap at the bottom.
3. Release the sprocket lock levers on the rear tractor’s right and left sprockets by pulling each lever forward. 2 sprocket lock lever 2 2 c 2 Caution: Do not try to pull on or remove the elastic cord from the tractor. 2 4. Position the right sprocket so that the sprocket pins are to the right of the arrow mark on the scale. Lock it in place by pushing the sprocket lock lever back.
5. Now slide the left sprocket to approximately match the width of your paper. (Do not lock it in place yet.) 6. Open both sprocket covers.
7. Make sure your paper has a clean, straight edge. With the side of the paper you want to print on facing down, feed it through the opening. 2 2 2 2 8. Fit the first few holes in the paper over the sprocket pins as shown below. Then close the sprocket covers.
9. Slide the left sprocket to remove any slack in the paper. Make sure the paper is straight and has no wrinkles. Push the sprocket lock lever back to lock the sprocket in place. After you lock the left sprocket, it may still move slightly; this is normal. sprocket lock lever Note: Be careful not to pull the paper too tightly when adjusting the left sprocket. 10. Close the back cover and flap.
11. Turn on the printer. 2 2 You hear the print head move to the left and Ready appears on the LCD. Either the front or rear tractor arrow on the Tractor Select indicator lights up, depending on which tractor was selected when the printer was turned off last. 12. Check the Tractor Select indicator to see which tractor is selected. 2 2 2 If the rear tractor arrow light is red, press the LF/FF Load button to load the paper.
The Tractor Select indicator changes to green. The paper is now loaded to the top-of-form position. If it looks like the printing will start too high or low on the page, adjust the paper position as described below. Adjusting the Paper Position You can adjust the top-of-form position as well as the printing position at any point on the page by using the Micro Feed, and Top of Form buttons. The printer then remembers the new top-of-form position.
Adjusting the top-of-form position The top-of-form position is the position to which the printer feeds the paper when it loads it or performs a form feed. This position is important because it determines where the printing begins on each page. If the printing is too high or low on the page, you can adjust the top-of-form position either permanently or temporarily depending on how you use the Top of Form button.
1. Make sure the printer is turned on and the desired tractor is selected (the corresponding tractor arrow should be lit). 2. Open the upper cover. 3. Press the Top of Form button to enter top-of-form mode. The printer beeps once, and the Top of Form light turns on. 4. Use the Micro Feed buttons to feed the paper to the desired top-of-form position. The “A” on the ribbon protector shows you where the bottom edge of your first line of text will print.
Note: If you enter top-of-form mode right after loading paper, you can set the loading and top-of-form positions at the same time. (When you use the optional pull tractor, you cannot adjust the loading position.) 2 Adjusting the printing position You may need to adjust the printing position in the middle of a page, or to adjust the top-of-form position when using labels. When you move the printing position, you temporarily change the top-of-form position by the same amount.
Adjusting the label position To adjust the printing position for labels (for example, on a form that includes a label in addition to standard printing) you can define the label size and location using the Forms w/labels setting in Default-setting mode. By defining the position of the label, you tell the printer where it needs to raise the print head to accommodate the greater thickness as it prints over the label.
Tearing Off the Printed Pages 2 After you finish printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position. This feature lets you save paper that would normally be lost between documents.
Adjusting the tear-off position If the paper’s perforation is not aligned with the tear-off edge, follow these steps: 1. Turn on the printer and select the desired tractor. 2. Open the paper separator cover (the flap on the top part of the printer’s top cover). This exposes the printer’s tear-off edge. 3. Press the Tear Off button to enter the tear-off mode. The Tear Off light comes on and the printer feeds the paper’s perforation to the printer’s tear-off edge.
4. If the paper is not aligned with the tear-off edge, press the Micro Feed buttons to feed the paper forward or backward in 1/216-inch increments. (You can also hold down either Micro Feed button to feed the paper continuously.) 2 tear-off-edge 2 2 2 2 Note: You can reset the tear-off position only when you are in tear-off mode (after you press the Tear Off button once and the Tear Off light is on).
6. Press the Tear Off button to feed the paper back to the top-of-form position. You are now ready to print your next document. c Caution: Always tear off the printed document before you feed the paper back to the top-of-form position. Never feed paper backward more than one page. Switching Between Front and Rear Tractors You can easily switch between paper loaded on the front tractor and paper loaded on the rear tractor.
2. If you have a printed document or excess paper still in the printer, use the tear-off feature described in the previous section to tear off the document or excess paper. 2 2 2 c Caution: Always tear off the printed document and any excess paper before switching tractors. Never feed more than one page backward through the printer. 3. Press the Front/Rear button to switch to the rear tractor.
Changing the Paper This section describes how to change paper on the front tractor, but you can follow the same steps when you change the paper on the rear tractor. Before you start, make sure the printer is turned on and the front tractor is selected. (If you are changing the paper on the rear tractor, select it instead.) c Caution: Never change paper using this procedure if labels, continuous forms with labels, or overlapping multi-part forms are already loaded in the printer.
3. Open the printer’s front cover. (To change the rear-loaded paper, open the printer’s back cover and flap.) 2 2 2 2 2 2 4. Open the sprocket covers and remove the paper from the tractor. 2 sprocket cover 2 2 2 5. Load the new paper. See “Loading Paper Onto the Rear Tractor” on page 22 or “Loading Paper Onto the Front Tractor” on page 15 for instructions.
Printing on Multi-Part Forms and Labels Your printer can print on both single-sheet and continuous multi-part forms, as well as on labels. It can also handle a variety of paper thicknesses, from thin paper to ten sheets (or seven sheets on the rear tractor) including the original. The printer automatically adjusts to the thickness of your paper when the Platen gap setting is set to Auto (the default) in SelecType mode. (See “Using SelecType” on page 84 for more information.
Using multi-part forms 2 You can use multi-part (carbonless or carbon-backed) forms with up to seven sheets, including the original, on the rear tractor. On the front tractor, you can use forms with up to ten sheets. You load continuous multi-part forms the same way you load any other type of continuous paper. Before loading multi-part forms, however, make sure the paper has a clean straight edge and does not separate or tear apart.
When you print on these forms, make sure that the printing fits within the printable area and that the top-of-form position is set properly. See “Paper” on page 167 for more information about the printable area. Using labels When selecting labels for printing, always choose the type mounted on continuous paper with sprocket holes for use with a tractor. c Caution: Never use the Tear Off, Front/Rear, or Micro Feedd button when labels are loaded in the printer.
Chapter 3 3 Printer Software About Your Printer Software 3 The Epson software includes the printer driver software and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the printer. You need to install the printer driver so your Windows software applications can take full advantage of the printer’s capabilities. Epson Status Monitor 3 allows you to monitor the status of your printer, alerts you when errors occur, and provides you with troubleshooting tips.
Using the Printer Driver with Windows Me, 98, and 95 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” on page 45 for more information. When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.
Accessing the printer driver from Windows applications 3 Follow these steps to access the printer driver from a Windows application: 1. Select Print Setup or Print from the File menu of your application software. In the Print or Print Setup dialog box displayed, make sure that your printer is selected in the Name drop-down list. 3 3 3 3 3 3 2. Click Printer, Setup, Properties, or Options. (The button you click depends on your application and you may need to click a combination of these buttons.
The Properties window appears, and you see the Paper menu and tabs for the Graphics and Device Options menus. These menus contain the printer driver settings. 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the Printer Settings” on page 53 for information on how to change the settings.
Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: 3 1. Click the Start button, point to Settings, and click Printers. 2. Right-click your printer icon, and click Properties. The screen displays the Properties window, which contains the Paper, Graphics, Device Options, and Utility menus. These menus display the printer driver settings. 3. To view a menu, click the corresponding tab at the top of the window.
Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows application: 1. Select Print Setup or Print from the File menu of your application software. In the Print or Print Setup dialog box displayed, make sure that your printer is selected in the Name drop-down list.
2. Click Printer, Setup, Properties, or Options. (The button you click depends on your application and you may need to click a combination of these buttons.) The Document Properties window appears, and you see the Layout and Paper/Quality menus. These menus contain the printer driver settings.
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the Printer Settings” on page 53 to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: 1. For Windows 2000 or NT® 4.0, click Start, point to Settings, and click Printers. For Windows XP Professional, click Start, then click Printers and Faxes.
2. Right-click your printer icon, and click Printing Preferences (in Windows XP or 2000) or Document Defaults (in Windows NT 4.0). The screen displays the Default Document Properties window, which contains the Layout and Paper/Quality menus. These menus display the printer driver settings. 3 3 3 3 3 3 Note: The example screens are from the Windows 2000 operating system. They may vary in appearance from what actually appears on your screen; however, the instructions are the same.
When you click Properties in the menu displayed by right-clicking the printer icon, the Properties window appears, which includes menus used to make the printer driver settings. 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the Printer Settings” on page 53 for information on how to change the settings.
Changing the Printer Settings 3 The following tables show the settings you can change for your printer through the printer driver. Note that not every setting is available in all versions of Windows. Change any settings as necessary, then click OK to apply the settings. (If you need to cancel your changes, click Cancel or Restore Defaults.) 3 3 Printer settings Settings Explanations Paper Size Select the size of the paper you want to use.
Settings Explanations Halftone Setup.../Halftone Color Adjustment... Click this button to set the brightness and contrast, input the RGB gamma, or make other settings. The Halftone Color Adjustment dialog box appears. For details, click the Help button in this dialog box. Halftoning Select the type of halftoning to use when printing graphics. To let the printer determine the best halftone quality, use Auto Select. Printer Fonts Support Select a character table group to use.
Defining a Custom Paper Size If your paper is not included in the Paper Size drop-down list, you can add the size to the list. 3 For Windows Me, 98, and 95: Click Custom or User Defined Size and enter the paper size in the dialog box that appears. For Windows XP, 2000, and Windows NT 4.0: 3 1. For Windows 2000 or Windows NT 4.0, click Start, point to Settings, and click Printers. 3 For Windows XP Professional, click Start, and click Printers and Faxes.
Monitoring settings Settings Explanations EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected. Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3. See “Setting up Status Monitor 3” on page 57 for more information.
Setting up Status Monitor 3 3 1. Open the Utility menu as described on page 44 (Windows Me, 98, and 95) or page 47 (Windows XP, 2000, and Windows NT). 2. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears.
3. The following settings are available: Select Notification Displays the error item check box On/Off status. Turn on this check box to display the selected error notification. Select Shortcut Icon The selected icon is displayed on the taskbar. The setting’s example is shown on the right window. By clicking the shortcut icon, you can access the Monitoring Preferences dialog box easily.
Setting Up Your Printer on a Network 3 Sharing the printer This section describes how to share the printer on a standard Windows network. 3 The computers on a network can share a printer that is directly connected to one of them. The computer that is directly connected to the printer is the printer server, and the other computers are the clients which need permission to share the printer with the printer server. The clients share the printer via the printer server.
❏ When you are a Windows-shared printer user in a Windows Me or 98 environment, on the server, double-click the Network icon in Control panel and make sure that the “File and printer sharing for Microsoft Networks” component is installed. Then, on the server and clients, make sure that the “IPX/SPX-compatible Protocol” or the “TCP/IP Protocol” is installed. ❏ The printer server and clients should be set on the same network system, and they should be under the same network management beforehand.
Note: ❏ When “Insert the Disk” appears, insert the Windows Me, 98, or 95 CD-ROM in the computer. Click OK and follow the on-screen instructions. 3 ❏ When the prompt to restart the computer appears, restart the computer and continue with the settings. 3 6. Double-click the Printers icon on the control panel. 7. Right-click your printer icon, and click Sharing in the menu that appears. 8. Select Shared As, type the name in the Share Name box, and click OK. Type a Comment and Password if needed.
You need to set the client computers so that they can use the printer on a network. See the following pages for details: ❏ “With Windows Me, 98, or 95” on page 65 ❏ “With Windows XP or 2000” on page 67 ❏ “With Windows NT 4.0” on page 70 With Windows XP, 2000, or Windows NT 4.0 Follow the steps below to set the printer server for Windows XP, 2000, or NT 4.0: Note: You must access Windows XP, 2000, or NT 4.0 as the Administrator of the local machine. 1. For a Windows 2000 or NT 4.
For Windows XP, if the following menu appears, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. 3 3 3 3 Then follow the on-screen instructions. 3. For a Windows 2000 or Windows NT 4.0 printer server, select Shared as (for Windows 2000) or Shared (for Windows NT 4.0), then type the name in the Share name box and click OK.
For a Windows XP printer server, select Share this printer, then type the name in the Share name box and click OK. Note: Do not use spaces or hyphens for the share name, or an error may occur. Now you need to set the client computers so that they can use the printer on a network. Setting the clients This section describes how to install the printer driver on the client computers by accessing the shared printer on a network.
❏ This section describes how to install the printer driver by accessing the shared printer from the Printers folder. You can also access the shared printer from Network Neighborhood or My Network on the Windows desktop. ❏ If you want to be able to use Status Monitor 3 on the clients, you have to install both the printer driver and Status Monitor 3 on each client from the CD-ROM.
5. Click the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK. Note: The name of the shared printer may be changed by the computer or server it is connected to. If you need to confirm the name of the shared printer, ask the administrator of the network. 6. Click Next. If the printer driver is installed in the client beforehand, you need to select the new printer driver or the current printer driver.
With Windows XP or 2000 Follow the steps below to set Windows XP or 2000 clients. You must have Administrator rights; check with your Network Administrator. 1. For Windows 2000 clients, click Start, point to Settings, and click Printers. For Windows XP Professional clients, click Start, and click Printers and Faxes. For Windows XP Home Edition clients, click Start, click Control panel, then click Printers and Faxes. 2. For Windows 2000, double-click the Add Printer icon, then click Next.
4. For Windows 2000, select Type the printer name, or click Next to browse for a printer, then click Next. Note: You can also type the shared printer’s name or network path in the Name box, such as “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name).” For Windows XP, select Browse for a printer, then click Next.
5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer. Then click Next. 3 3 3 3 Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer. Confirm the name of the shared printer by asking the administrator of the network. ❏ If the printer driver is installed in the client beforehand, you need to select either the new printer driver or the current printer driver.
7. Check the settings, then click Finish. . With Windows NT 4.0 Follow the steps below to set Windows NT 4.0 clients. You must have Administrator rights; check with your Network Administrator. 1. Click Start, point to Settings, and click Printers. 2. Double-click the Add Printer icon. 3. Select Network printer server, then click Next.
4. Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer. Then click OK. 3 3 3 3 Note: ❏ You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in Network path or queue name. ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer. Confirm the name of the shared printer by asking the administrator of the network.
5. Select whether to use the printer as the default printer or not, then click OK. 6. Click Finish. Installing the printer driver from the CD-ROM This section describes how to install the printer driver on the client computers, which is necessary when the server and clients use different versions of Windows. Note: If the computers of the server and clients use the same OS, you do not have to install the printer drivers from the CD-ROM. When installing on clients running Windows XP, 2000, or NT 4.
When installing drivers in Windows XP or 2000, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or Continue Anyway (for Windows XP) and continue installing. 3 The folder name depends on the version of Windows being used. 3 Client’s Version Folder Name Windows 95 \\WIN95 Windows 98 \\WIN98 Windows Me \\WINME Windows XP, 2000 \\WIN2000 Windows NT 4.0 \\WINNT40 3 3 3. Select the name of the printer, and click OK.
Canceling Printing If the printouts are not what you expected or contain incorrect or garbled characters or images, you may need to cancel printing. When the printer icon is displayed on the taskbar, follow these steps to cancel printing: 1. Double-click the printer icon on the task bar, then click Purge Print Documents on the Printer menu. 2. When canceling all printing documents, select Purge Print Documents (For Windows Me or 98) or Cancel All Documents (For Windows XP, 2000, or Windows NT 4.
Uninstalling the Printer Software 3 If you need to reinstall or upgrade the printer driver, first uninstall the current printer driver. 1. Quit all applications. 2. Click Start and select Control Panel; or click Start, Settings, and then Control Panel. 3 3 3. Double-click the Add/Remove Programs (or Change or Remove Programs) icon. 4. Select EPSON Printer Software, and click the Add/Remove or Change/Remove button.
5. Click the Printer Model tab, select the EPSON DFX-9000 ESC/P icon, then click OK. 6. If you want to uninstall Monitored Printers, click Yes in the displayed dialog box. Note: You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3. 7. If you want to uninstall EPSON Status Monitor 3, click Yes in the displayed dialog box. 8. Follow the on-screen instructions.
Uninstalling the USB device driver When you connect the printer to your computer with a USB interface cable, the USB device driver is also installed. If you uninstall the printer driver, you also need to uninstall the USB device driver. Note: Uninstall the printer driver before uninstalling the USB device driver. After you uninstall the USB device driver, you cannot access any other Epson printers connected with a USB interface cable. 3 3 Follow these steps to uninstall the USB device driver: 3 1.
Note: ❏ EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable. ❏ If the USB device driver was not installed correctly, EPSON USB Printer Devices may not appear. Follow these steps to run the “Epusbun.exe” file on the CD-ROM: 1. Insert the CD-ROM in your computer’s CD-ROM drive. 2. Access the CD-ROM drive. 3. Double-click the \\WIN98 or \\WINME folder. 4. Double-click the Epusbun.exe icon. 3. Follow the on-screen instructions.
Chapter 4 4 Control Panel Buttons and Lights 4 b m 4 a 4 4 c a d e f g h i j k l 4 Front Tractor Select indicator On when the front tractor is selected. The light is green when paper is loaded, or red when the tractor is out of paper. b 4 4 Rear Tractor Select indicator On when the rear tractor is selected. The light is green when paper is loaded, or red when the tractor is out of paper.
c Front/Rear button Selects the front or rear tractor. If you have been using paper loaded on one tractor, first remove the printed output before pressing this button to switch the tractor. d Font (ItemU) button ❏ Selects one of the fonts. To select a font, see “Selecting a Font and Pitch” on page 83. ❏ In SelecType mode or Default-setting mode, the button works as an ItemU button. You can press the ItemU button to select the previous menu.
g Tear Off (SetU) button 4 ❏ Feeds continuous paper forward to the tear-off position. ❏ In SelecType or Default-setting mode, the button works as the SetU button. You can press the SetU button to select the previous value of a setting item. See “Controlling Your Printer’s Settings” on page 84 for details. 4 4 Tear Off light On when the paper is in the tear-off position.
j LF/FF Load button ❏ Loads continuous paper when the printer is out of paper. ❏ Feeds paper line by line when pressed briefly. ❏ Advances continuous paper to the next top-of-form position when held down for a few seconds. k Micro Feed buttons Adjust the paper position, such as the top-of-form position and tear-off position. l Pause button Stops printing temporarily, and resumes printing when pressed again. Pause light ❏ On when the printer is paused. ❏ Flashes when the print head overheats.
Selecting a Font and Pitch 4 While you normally select the font and pitch for your documents in the application program you are using, you can also select them from the printer’s control panel, as described below. Note: Settings you make in application programs usually override settings you make from the printer’s control panel. For best results, use your application to select a font and make other settings.
Controlling Your Printer’s Settings When you need to change your print settings, you can usually use your application software. The DFX-9000 provides three additional ways to change printer settings: ❏ SelecType mode (see below) ❏ Default-setting mode (see page 96) ❏ Epson Remote Configuration Manager utility. (See the Remote Configuration Manager Utility User’s Guide for instructions.
Setting Options (default in bold) Left margin 0 column to 80 columns Right margin 1 column to 136 columns Platen gap Auto, 0 to 14 Auto tear off Off, On Auto line feed Off, On Print direction Bi-D, Uni-D Software ESC/P, IBM PPDS 0 slash Off, On I/F (Interface) mode Auto, Parallel, Serial, USB, Optional Auto I/F (Interface) wait time 10 seconds, 30 seconds Parallel I/F bi-directional mode Off, On Packet mode Auto, Off Serial baud rate 19200 BPS, 9600 BPS, 4800 BPS, 2400 BPS, 1200 B
Setting Options (default in bold) Auto CR (IBM PPDS)*1 Off, On IBM character table (IBM PPDS)*1 Table 2, Table 1 Buzzer Off, On Low-noise mode Off, On mode*2 Off, On Auto cut Auto cut/back mode*2 Off, On Overlapping multipart forms Off, On Continuous forms with labels Off, On Skip over binding Off, On *3 Get IP address Panel, Auto, PING IP address*4 000.000.000.000 to 255.255.255.255 Subnet mask*3 Default gateway*3 Save 86 settings?*3 000.000.000.000 to 255.255.255.255 000.
Page length for rear tractor This setting allows you to set the page length (in inches) for the continuous paper loaded on the rear push tractor. 4 Page length for front tractor This setting allows you to set the page length (in inches) for the continuous paper loaded on the front push tractor. Skip over perforation When you turn on this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page.
Platen gap This setting allows you to set the paper thickness. When you select Auto, the printer automatically adjusts the platen for the thickness of the paper loaded. If you want to set it manually, select 0 to 14. When using overlapping multi-part forms, select 0 to 14 according to the paper thickness you use.
Software When you select ESC/P, the printer operates in EPSON ESC/P mode. When you select IBM PPDS, the printer emulates an IBM printer. 4 0 slash The zero character has a slash ( ) when this feature is on; it has no slash (0) when this feature is off. The slash allows you to easily distinguish between the uppercase letter “O” and a zero. 4 4 I/F (Interface) mode The printer has built-in parallel, serial, and USB interfaces in addition to a slot for an optional Type B interface card.
Parallel I/F bi-directional mode The Parallel Interface bidirectional transfer mode is used when this feature is on. If bidirectional transfer mode is unnecessary, turn this off. Packet mode Make sure to select Auto when you print from Windows applications using the printer driver included on the printer software CD-ROM that comes with the printer. Turn this feature off if you have connection troubles while printing from applications based on other operating systems such as DOS.
Character table You can select among various character tables including several international character sets for the italic character table. This setting is used when you print without using the printer driver. When using the printer driver, change the settings on the printer driver. For details, see “Changing the Printer Settings” on page 53. Auto CR (IBM PPDS) This setting is available only in IBM PPDS emulation mode.
Auto cut mode This function is available only when the optional perforation cutter (#C81570X) is installed in the printer. When this setting is set to On, the perforation cutter cuts each page at the perforation automatically. Note the following when you turn on this function: ❏ Make sure the paper is at least 4 inches long. ❏ Do not change the top of form position using the Top of Form button. ❏ Do not feed the paper using the Micro Feed buttons.
Skip over binding When this setting is set to On, the print head avoids the binding area along the right and left edges of multi-part forms during paper feeding. This makes paper feeding easier and prevents paper jams. Get IP address This setting is available only when the optional Print Server is installed. You can select the method of getting the IP address. Select Panel to get the IP address from the control panel. See “Setting the IP address from the control panel” on page 159 for details.
Changing the settings in SelecType mode The following table shows the basic functions for the control panel buttons while you are in SelecType mode. Button Basic function Tear Off and Top of Form (Menu) buttons Enters or exits SelecType mode. ItemU (Font) button Selects the previous menu parameter. ItemD (Pitch) button Selects the next menu parameter. SetU (Tear Off) button Selects the previous value in the selected menu. SetD (Top of Form) button Selects the next value in the selected menu.
6. Press the ItemU (Font) or ItemD (Pitch) button to select the menu parameters you want to change. 4 Note: You can scroll the menu settings by holding the ItemU (Font) or ItemD (Pitch) button for a few seconds. 7. Press the SetU (Tear Off) or SetD (Top of Form) button to select the values within the selected parameter until you find the desired setting. Note: You can scroll the values by holding the SetU (Tear Off) or SetD (Top of Form) button for a few seconds. 8.
Using Default-setting Mode In Default-setting mode, you can adjust the print position for continuous forms with labels and choose which control panel buttons to lock in Lock-out mode. Continuous forms with labels You may need to change the printing position for continuous forms with labels if you are printing on a page that contains one or more labels in addition to regular printing. First use SelecType to turn on the Forms w/labels setting.
Lock-out mode 4 When you select the Panel lock out menu in Default-setting mode, you can change which buttons are locked during Lock-out mode: Button function Settings (default in bold) Pause Unlock, Lock Micro Feed Unlock, Lock Load Unlock, Lock LF Unlock, Lock FF Unlock, Lock Top of Form Unlock, Lock Tear Off Unlock, Lock Font Unlock, Lock Pitch Unlock, Lock Front/Rear Unlock, Lock Menu Unlock, Lock Reset Unlock, Lock 4 4 4 4 4 4 Changing settings in Default-setting mode 4 T
Follow these steps to enter Default-setting mode and change the settings: 1. Make sure paper is loaded and turn off the printer. c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. Hold down the Font button and turn on the printer. Setting mode appears on the LCD panel, indicating that the printer is in Default-setting mode.
5. Press the SetU (Tear Off) or SetD (Top of Form) button to select the values within the selected parameter until you find the desired setting. 4 Note: You can scroll the values by holding the SetU (Tear Off) or SetD (Top of Form) button for a few seconds. 6. After setting the selected parameter to the desired setting, you can either continue to make changes to other parameters by pressing the ItemD button or the ItemU button, or exit Default-setting mode. 7.
2. Hold down both the Font and Pitch buttons and then turn on the printer. It beeps twice, indicating that Lock-out mode has been turned on. To turn off Lock-out mode, repeat steps 1 and 2. The printer beeps once to tell you that Lock-out mode has been turned off.
Chapter 5 5 Problem Solving Diagnosing the Problem If you are having trouble with the printer, try to diagnose and solve the problem as described in this chapter. If you have a specific problem relating to print quality or printer operation, see “Problems and Solutions” on page 106. For problems that may be related to USB connections, see “Correcting USB Problems” on page 119.
LCD message and panel light status Beep pattern Problem Solution Error: Paper jam ••• F Paper Out O Pause Error: Switching not completed Paper is jammed in the printer. See “Clearing Paper Jams” on page 123. ••• The printer fails to change the paper. Cut the paper at the top of it and press the Pause or Front/Rear button. O Pause Error: Ribbon jam ••• O Pause Ribbon has jammed. Remove and re-install the ribbon cartridge. See page 127 for instructions.
EPSON Status Monitor 3 EPSON Status Monitor 3 displays status messages and shows the current status of the printer. If a problem occurs while printing, an error message appears in the Progress Meter window. For more information, see page 56.
2. To run the test using the Draft font, turn on the printer while holding down the LF/FF Load button. To run the test using the printer’s NLQ font, hold down the Top of Form button while you turn on the printer. Either self test can help you determine the source of your printing problem; however, the draft self test prints faster than the NLQ test. After a few seconds, the printer loads the paper automatically and begins printing the self test, which is a series of characters.
Follow these steps to print a hex dump: 5 1. Make sure paper is loaded and the printer is turned off. c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. To enter hex dump mode, hold down the Top of Form and LF/FF Load buttons and then turn on the printer. 3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format.
Problems and Solutions Most problems you may encounter while operating your printer have simple solutions.
Power supply problems The control panel lights come on briefly, but then go off and stay off. Cause What to do The printer’s voltage rating does not match the voltage of your electrical outlet. Check the printer and the outlet voltage ratings. If the voltages do not match, unplug the printer immediately and contact your dealer. w Warning: Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
Paper loading or feeding problems The printer does not load continuous paper or does not feed it properly. Cause What to do Continuous paper is not loaded properly. See “Loading Paper Onto the Front Tractor” on page 15 or “Loading Paper Onto the Rear Tractor” on page 22 for instructions on loading continuous paper with the tractor you want to use. The wrong tractor may be selected. Check if the correct tractor arrow is lit on the Tractor Select indicator.
When you switch between front and rear tractors, the paper jams or the printer does not feed the paper back to the standby position. 5 Cause What to do The printer may have reverse fed too many pages. Use the tear off feature to tear off the printed document or any excess paper so that the printer needs to reverse feed only one page. Then press the Front/Rear button to switch tractors. 5 You may be trying to switch tractors when labels are loaded in the printer.
Printing position problems Wrong top-of-form position Your printing appears too high or too low on the page. Cause What to do The paper size setting in your Check the paper size setting in your application or printer driver. application software or printer driver does not match the size of the paper you are using. The printer’s page length settings for the front or rear tractor do not match the size of the continuous paper you are using.
Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause What to do The tear-off position setting is Adjust the tear-off position using the incorrect. buttons on the control panel. See “Adjusting the top-of-form position” on page 29 for details. The printer you want to use is Choose the correct printer from the not selected in your software. Windows desktop or in your application before printing.
Printing or printout quality problems The printer is on but it doesn’t print. Cause What to do The interface cable is broken or twisted. Check that the interface cable is not broken or twisted. If you have another interface cable, replace the cable and check whether the printer works correctly. The printer is not connected directly to your computer. When you use a printer changer, printer buffer, or an extension cable, the printer does not print correctly due to the combination of these devices.
The printer does not print when the computer sends data. 5 Cause What to do The printer is paused. Press the Pause button to resume. The interface cable is not plugged in securely. Make sure both ends of the cable are securely plugged into the printer and the computer. If the cable is connected correctly, run a self test as described in “Printing a Self Test” on page 103. Your interface cable does not meet the printer and/or computer specifications.
Part of the printout is missing, or dots are missing in random positions. Cause What to do The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge as described on page 127. The ribbon is worn out. Replace the ribbon cartridge as described on page 127. Lines of dots are missing in the printout. Cause What to do The print head is damaged.
The printout has extra blank lines between lines of text. 5 Cause What to do Two line feed commands are being sent at the end of each line of text, because the printer’s auto line feed setting is on. Turn off the auto line feed setting using the printer’s SelecType mode. See “Changing the settings in SelecType mode” on page 94 for details. The line space setting in your application software is incorrect. Adjust the line space setting in your application software.
Software settings override settings you make using the default-setting mode or the control panel buttons. Use your application software to select the font. Vertical printed lines are not aligned. Cause What to do Bidirectional printing, which is the printer’s standard printing mode, is out of alignment. Use the printer’s bidirectional adjustment mode to correct this problem. See “Aligning Vertical Lines in Your Printout” on page 123.
The perforation cutter is installed and the paper is not cut properly. 5 Cause What to do The wrong paper source is selected in the printer driver. Select the paper source you want to use in the printer driver. You didn’t turn on Auto cut mode in SelecType. Use SelecType to set the Auto cut mode to On. Note that if you select a different setting through the printer driver, it overrides the Auto cut mode setting.
Network problems Cannot configure the network interface or cannot print from the network. Cause What to do The printer settings or network settings may be wrong. First, check to see if you can print a status sheet, as described in the manual for the Print Server you are using. If you can print a status sheet, check the network settings; otherwise, set the interface mode of the printer’s control panel to Auto. See if print jobs from other computers are being printed through the network.
Correcting USB Problems 5 If you are having difficulty using your printer with a USB connection, read the information in this section. Make sure that your computer is a Windows XP, Me, 98, or 2000 pre-installed model Your computer must be a Windows XP, Me, 98, or 2000 pre-installed model. You may not be able to install or run the USB printer driver on a computer that is not equipped with a USB port or which has been upgraded from Windows 95 to Windows XP, Me, 98, or 2000.
If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices. If USB Printer appears under Other devices, the USB printer device driver is not installed correctly. If EPSON DFX-9000 appears, the printer driver is not installed correctly.
4. Under Other devices, select USB Printer or EPSON DFX-9000 and click Remove. Then, click OK. 5 5 5 5 5 5 5. When the following dialog box appears, click OK. Then click OK again to close the System Properties dialog box. 5 5 5 5 6. Turn off the printer and restart your computer. Then, reinstall the drivers from the beginning, following the instructions in the User’s Guide.
Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable, try one or more of these solutions: ❏ Make sure that the cable you are using is a standard, shielded USB cable. ❏ If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printer directly to the computer’s USB port. ❏ For Windows Me or 98, try reinstalling the USB printer device driver and the printer software.
Clearing Paper Jams 5 Follow these steps to clear a paper jam: 1. Turn off the printer. 2. Open the front cover or back cover (depending on the tractor you are using). 3. Tear off the fresh supply at the perforation. 5 5 4. Gently pull the paper out of the printer. Remove any remaining pieces of paper. 5. Close the printer cover and turn on the printer. Make sure the Paper Out light is not flashing and the Pause light is off.
Follow these steps to perform the bidirectional adjustment: 1. Make sure paper is loaded, then turn off the printer. c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. Hold down the Pause button and turn on the printer. The printer enters the bidirectional adjustment mode and prints instructions and the first set of alignment patterns. 3.
Restoring the Printer’s Default Settings 5 If you encounter problems while printing, you may need to reset the printer’s default settings. Press the Font (ItemU) and Pitch (ItemD) buttons at the same time to stop printing, clear any print job being received from the active interface, and clear errors that may have occurred at the interface. This operation restores the printer’s settings to their default values.
To speak to a technical support representative, dial: ❏ U.S.: (562) 276-4322, 6 AM to 6 PM, Pacific Time, Monday through Friday. ❏ Canada: (905) 709-2170, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.
Chapter 6 6 Options and Consumables Ribbon Cartridge When printing becomes faint, you need to replace the ribbon cartridge. Genuine Epson ribbon cartridges are designed and manufactured to work properly with your Epson printer. They ensure proper operation and long life of the print head and other printer parts. Your printer uses the following ribbon cartridge: 6 6 6 6 Epson black ribbon cartridge: S015384 Replacing the Ribbon Cartridge 6 Follow the steps below to replace the ribbon cartridge.
3. Open the top cover and slide the print head to the mark. 4. Lift the ribbon guide off the print head as shown below.
5. Pull up the ribbon cartridge as shown below to release it from the printer’s mounting pins. Remove the cartridge by lifting it up and away from you. 6 6 6 6 c Caution: Make sure you don’t pull on the flat white cable beneath the ribbon cartridge. 6. Unpack the new ribbon cartridge. Remove the plastic separator from the middle of the cartridge and discard it.
7. Holding the sides of the cartridge, place the notch on each end onto the metal posts inside the printer. Then tilt the cartridge down into the printer until it clicks into place.
8. Lift up the black plastic ribbon guide and slide it down behind the print head until it clicks into place. Do not twist or crease the ribbon.
9. Slide the print head back and forth to make sure it moves freely. If not, lift up the ribbon guide and try again. ribbon tightening knob 10. Turn the ribbon-tightening knob to remove any slack. 11. Close the top cover.
Using the Pull Tractor 6 The optional pull tractor (C800382) provides optimum continuous paper handling. The pull tractor is especially useful with continuous multi-part forms and labels. For best results, use the pull tractor with either the printer’s front or rear built-in tractor, as described in this section. Note: When the pull tractor is installed, the tear-off feature is not available. Installing the pull tractor To install the pull tractor, you need a cross-head screwdriver.
2. Use a cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then lift it off the printer. 3. Close the paper separator cover and open the printer’s back cover.
4. Holding the pull tractor with its gears to the left, fit the tractor’s front notches over the mounting shaft of the printer. 6 6 6 6 5. Then tilt the pull tractor back until its rear latches click into place over the printer’s rear mounting pins. 6 6 6 6 6 6. Close the printer’s back cover.
Using the pull tractor with the front tractor If you are using labels or multi-part forms with more than seven parts (including the original), you should use the pull tractor with the printer’s built-in front tractor. You can switch between the front and rear tractors at any time when you are using the pull tractor. Just press the Front/Rear button and then use the LF/FF Load button to feed the paper the additional distance to the pull tractor. (Labels require special handling.
4. Release both sprocket lock levers on the pull tractor by pulling them toward you. Then open both sprocket covers. 6 6 6 6 5. Adjust the sprockets to match the width of your paper. 6 6 6 6. Slide the two paper supports so they are spaced evenly between the two sprockets.
Note: When you use paper that is less than four inches wide, remove the paper supports by pulling them off the tractor. 7. Fit the sprocket holes of the paper over the sprocket pins. If there is slack in the paper or if the holes in the paper do not align properly with the sprocket pins, pull the paper slightly and use the pull tractor knob to adjust the position of the paper as shown below. Slide the knob to the right first, and then turn it as necessary.
9. Adjust the two sprockets until the paper is straight and smooth, and then lock the sprockets into place. 6 6 6 c Caution: Be sure the sprockets are not too far apart. Your paper could jam if they pull the paper too tightly or tear the edges of the paper holes. To remove any excess tension in your paper, release the right sprocket and lock it again. 10. Adjust the top-of-form position, if necessary. See “Adjusting the top-of-form position” on page 29 for instructions. 11. Close the back cover.
Using the pull tractor with the rear tractor If you are using labels or multi-part forms with more than seven sheets (including the original), do not use the rear tractor; use the front tractor. See “Using the pull tractor with the front tractor” on page 136 for details. You can switch between the front and rear tractors at any time when you are using the pull tractor. Just press the Front/Rear button and then use the LF/FF Load button to feed the paper the additional distance to the pull tractor.
3. Tilt the tractor forward so that its pins rest on the metal frame of the printer. 6 6 6 6 6 4. Load paper onto the rear tractor by following steps 3 through 10 of “Loading Paper Onto the Rear Tractor” on page 22. 5. Then tilt the pull tractor back until the rear latches click into place over the printer’s rear mounting pins. 6 6 6 6 6 6. Turn on the printer, and use the LF/FF Load button to advance the paper to the pull tractor.
Removing the pull tractor To remove the pull tractor you’ll need a cross-head screwdriver and the paper separator that was originally installed on the printer. 1. Remove any paper installed on the tractor and turn off the printer. 2. Open the back cover and locate the levers that lock the pull tractor in place on the printer. Pull these levers forward to release the pull tractor. Then lift the tractor up and out of the printer. 3. Close the back cover and open the paper separator cover.
4. Use a cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then remove the paper separator that came with the pull tractor. 6 5. Using the two screws, reinstall the original paper separator and close the paper separator cover. 6 Using the Perforation Cutter The optional perforation cutter (#C81507X) makes using continuous paper easier by cutting off the perforation of your printed documents for you.
If you plan to load continuous paper from the rear tractor, be sure to leave enough room around the printer for the attached perforated paper output attachment and the output tray, and for the stack of fresh paper. Make sure you align your paper supply with the paper loaded in the tractor so the paper feeds smoothly into the printer. The following illustration shows one way to position your paper with the rear tractor loaded.
1. Turn off the printer and open the paper separator cover. 6 6 2. Use a cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then lift off the paper separator. Store the paper separator and screws for later use.
3. Close the paper separator cover. Then open the back flap and lock it in place. back flap 4. Open the back cover. 5. Hold the perforation cutter by its handle with the connector facing to the right. Then lower the perforation cutter into the space at the back of the printer, fitting the pins on the sides of the perforation cutter into the notches in the printer. 6. After the perforation cutter is in place, push back the perforation cutter handle flat.
7. Plug the perforation cutter’s connector securely into the connector inside the printer. Then close the back cover. 6 6 6 6 8. Close the back flap.
Attaching the perforated paper output attachment and output tray The perforation cutter comes with the perforated paper output attachment and the perforated paper output tray for stacking printed sheets. You can stack up to 200 sheets of paper or 100 multi-part forms on the output tray. Note: ❏ Stacked pages may flip over on the output tray. ❏ Do not allow the printer to stack more than 200 sheets of paper or 100 multi-part forms on the output tray.
2. Close the paper separator cover and position the output tray on the output attachment to accommodate the page length of paper you use: second step: 9 inches or less 6 6 third step: 10 to 11 inches fourth step: 12 inches or more 6 6 6 6 output tray 6 You are now ready to use the perforation cutter as described in the next section. c Caution: ❏ You cannot open the top cover while the perforated paper output attachment and the output tray is attached.
Using the perforation cutter This section describes how to use the perforation cutter with continuous paper. Before printing with the perforation cutter installed, set the page length to match your paper using your software or SelecType mode. See “Changing the settings in SelecType mode” on page 94 for details. Note: ❏ The perforation cutter requires that the paper have perforations; for best results, the paper should be fan-folded. ❏ The last page may not be ejected completely.
Cutting off a printed document You can cut off a printed document using one of the following methods: 6 ❏ If you set the cutting method through the printer driver, the printer driver setting overrides the SelecType settings.
Switching tractors To switch tractors when the perforation cutter is installed, follow these steps: 1. Make sure the printer is turned on. If you are in the middle of printing a document, wait for the printer to finish printing before you switch tractors. 2. If no paper is loaded in the tractor you want to use, load paper. See “Loading Paper Onto the Front Tractor” on page 15 or “Loading Paper Onto the Rear Tractor” on page 22 for instructions. 3. Press the Front/Rear button to switch to the other tractor.
3. Remove the perforated paper output attachment and the output tray from the printer. 6 6 6 4. Open the back cover. Then unplug the paper cutter’s connector from the printer.
5. Grasp the handle on the perforation cutter and lift it up and out of the printer. 6. Close the back cover and open the paper separator cover. 7. Reattach the paper separator using the two screws that you removed before.
8. Close the paper separator cover. 6 6 6 Using Interface Cards You can use optional interface cards to supplement your printer’s built-in USB, serial, and parallel interfaces. The Epson interface cards below are compatible with your printer. (Not all of these interfaces are available worldwide.
Note: Your printer has an auto interface mode function that allows you to connect to more than one interface at a time. See “Changing the settings in SelecType mode” on page 94 for details. Coax and twinax interfaces enable the printer to communicate with an IBM minicomputer or mainframe via coax or twinax protocol. This allows Epson printers to function as local IBM printers without the addition of any other circuitry or components.
4. Use a screwdriver to remove the screws securing the interface shield plate; remove the shield plate. 6 6 5. Slide the interface card into the grooves in the interface slot. Push it in firmly to make sure it connects to the printer’s internal socket. 6 6 6 6 6. Secure the interface card using the screws that came with it. 6 7. Plug the connector cable into the interface card as shown. 6 6 6 6 8. Plug the other end of the cable into your computer.
9. Close the interface cover. 10. Plug the power cord into your printer and an electrical outlet. Using a serial interface card To use a serial interface card (C82305✽ or C82306✽), see the sections below to set the correct baud rate, handshake timing, and error handling. For all other data transfer conventions, such as word structure and communications protocol, see your interface card manual.
Using a Print Server 6 You can use this printer as a network printer by installing the EpsonNet 10/100 Base Tx Int. Print Server 5 (C82434✼) in the printer’s parallel interface port. See the Administrator’s Manual packaged with this option for instructions on installation and use. Setting the IP address from the control panel Follow these steps to get the IP address using the control panel: 6 6 6 1. Turn on the printer. 2. Press the Menu (Tear Off and Top of Form) buttons to enter SelecType mode.
10. When you finish, press the Menu buttons (Tear Off and Top of Form). 11. The LCD displays Save Setting. If you want to save the settings, select Yes by pressing the SetU (Tear Off) button. If you do not want to save the settings, select No by pressing the SetD (Top of Form) button. 12. Turn off the printer.
Appendix A A Product Information A Printer Parts A front tractor sprockets control panel A front cover A A power switch front tractor paper supports A top cover A A ribbon cartridge A print head A Product Information 161
rear tractor sprockets back cover paper separator paper separator cover optional interface USB interface parallel interface back flap serial interface 162 Product Information interface cover
Printer Specifications A Mechanical Printing method: 36-pin impact dot matrix (9 × 4, staggered) Printing speed: High speed draft 1550 cps at 10 cpi Draft 1320 cps at 10 cpi NLQ 330 cps at 10 cpi Printing direction: A A Bidirectional logic seeking for text and graphics printing. Unidirectional text or graphics printing can be selected using software commands.
Dimensions and weight: Ribbon: Acoustic noise: Height 363 mm (14.3 inches) Width 700 mm (27.6 inches) Depth 378 mm (14.9 inches) Weight approx. 34 kg (75 lb) Black ribbon cartridge S015384 Ribbon life approx. 15 million characters (draft, 10 cpi, 14 dots/character) Approx. 58 dB (A) (ISO 7779 pattern) Electronic Interfaces: Standard bidirectional, 8-bit, parallel with IEEE 1284 nibble mode support USB (ver 1.
Character tables: Standard A One italic and 12 graphics character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (Canadian-French), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 A A Expanded A One italic and 38 graphics character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (Canadian-French), BRASCII,
Character sets: 13 international character sets and one legal character set: USA, France, Germany, UK, Denmark I, Sweden, Italy, Spain I, Japan, Norway, Denmark II, Spain II, Latin America, Legal Electrical Rated voltage range: 100 to 240 V Input voltage range: 90 to 264 V Rated frequency range: 50 to 60 Hz Input frequency range: 49.5 to 60.5 Hz Rated current: 4.8 A (maximum 14.5 A) Power consumption: Approx. 185 W (ISO/IEC 10561 letter pattern) Approx. 9.
Paper A Note: ❏ Use recycled paper, labels, continuous forms with labels, and overlapping multi-part forms only under these normal temperature and humidity conditions: A A Temperature: 15 to 25°C (59 to 77°F) Humidity: 30 to 60% RH ❏ Do not load paper that is curled, folded, or crumpled. A Continuous paper (Single sheets and multi-part forms) ❏ Use only continuous paper with less than 5 mm diameter punch holes. ❏ The ratio of the cut/uncut length at the perforation should be between 2:1 and 5:1.
❏ The thickness of the perforation part when extended should be 2 mm or less. A 2 mm or less ❏ The perforation between pages should not extend all the way to the edges of the paper. Uncut length on the edges should be 1 mm or more. A paper edge B uncut part C cut part D 1 mm or more ❏ When using pre-printed paper, the reflectance of the pre-printed color should be 60% or less.
❏ When using pre-printed paper, make sure the printing does not appear in the shaded area illustrated below.
Continuous paper (single sheets): Rear entry / Front entry Width Length Thickness Weight Minimum Maximum (mm) 76.2 419.1 (inch) 3 16.5 (mm) 76.2 558.8 (inch) 3 22 (mm) 0.065 0.10 (inch) 0.0025 0.0039 (g/m²) 52 82 (lb) 14 22 Quality Plain paper and recycled paper with point gluing or paper stapling on both sides Continuous paper (multi-part forms): Rear entry Width Length Minimum Maximum Minimum Maximum (mm) 76.2 419.1 76.2 419.1 (inch) 3 16.5 3 16.
❏ Do not load thick paper, such as multipart forms with more than seven parts, on the rear tractor. A ❏ Form sheets of continuous multi-part forms should be securely joined together along the left and right edges by crimping or spot-gluing. See the illustration below for details. A spot-gluing on both sides A A 25.4 mm (1 inch) or less A A A crimping on both sides A 76.
spot-gluing and crimping on opposing sides A 25.4 mm (1 inch) or less B 76.2 mm (3 inches) or less C printing side ❏ Do not use continuous multi-part forms that are joined with metal staples, one side crimping, tape-staples, or bar-gluing.
Labels A Rear entry / Front entry Minimum Maximum (mm) 76.2 419.1 (inch) 3 16.5 Length of backing sheet (mm) 76.2 558.8 (inch) 3 22 Thickness of backing sheet (mm) 0.07 0.09 (inch) 0.0028 0.0035 Total thickness (mm) 0.16 0.19 (inch) 0.0063 0.0075 (g/m²) 64 (lb) 17 Width of backing sheet Label weight Quality A A A A A Plain paper or the same quality labels ❏ Use only labels on continuous backing sheets.
Labels whose backing sheet is entirely covered with label material: A backing sheet B label sheet C label D There should be several uncut areas on each side E Corners should not be cut Labels whose backing sheet is not covered with label material: A backing sheet B label C 63.5 mm (2.5 inches) or more D 23.8 mm (15/16 inch) or more E 2.5 mm (0.1 inch) or more Continuous forms with labels Rear entry Front entry Minimum Maximum Minimum Maximum Width of backing sheet (mm) 76.2 419.1 76.2 419.
Rear entry Total thickness Front entry Minimum Maximum Minimum Maximum (mm) 0.065 0.53 0.065 0.79 (inch) 0.0025 0.021 0.0025 0.031 A A A A label B backing sheet A C total thickness: 0.53 mm (0.021 inch) or less (rear entry) 0.79 mm (0.
Overlapping multi-part forms Rear entry Front entry Minimum Maximum Minimum Maximum Width of backing sheet (mm) 76.2 419.1 76.2 419.1 (inch) 3 16.5 3 16.5 Length of backing sheet (mm) 76.2 558.8 76.2 558.8 (inch) 3 22 3 22 Total thickness (mm) 0.13 0.53 0.13 0.79 (inch) 0.0051 0.021 0.0051 0.031 A 13 mm (0.51 inch) or more B From the perforation to the bottom of the previous overlapping form: 13.3 mm (0.
Printable area Note: ❏ When you use paper that is less than 101.6 mm (4 inches) wide, the left margin is fixed at 13 mm (0.51 inch) regardless of paper type. Setting the left margin to larger than that may cause a problem when beginning on a new line or cause a skew. ❏ When you use continuous paper with labels that is more than 16 inches (406.4 mm) wide while the optional pull tractor is installed, the left margin can be set to 18 mm (0.71 inch) or more.
Continuous forms with labels A The minimum top and bottom margins are 4.2 mm (0.17 inch) B The minimum left and right margins are 13 mm (0.51 inch) C The minimum top margin for labels is 20.2 mm (0.8 inch) D The minimum bottom margin for labels is 16.6 mm (0.65 inch) E The minimum left and right margins for labels are 30.9 mm (1.22 inches) F The minimum top and button margins for labels are 2 mm (0.08 inch) G The minimum left and right margins for labels are 3 mm (0.
Command Lists A Your printer supports the following Epson ESC/P control codes and IBM PPDS emulation control codes. EPSON ESC/P control codes A A Selecting an Epson ESC/P printer in your software allows you to use advanced fonts and graphics.
Bit image: ESC K, ESC L, ESC Y, ESC Z, ESC *, ESC ^ Bar code: ESC (B Production ESC | IBM PPDS emulation control codes This printer emulates the IBM Proprinter using the commands below.
Character handling: A ESC 6, ESC 7, ESC [T, ESC ^, ESC \ Bit image: A ESC K, ESC L, ESC Y, ESC Z Bar code: ESC [f, ESC [p A Download: ESC = (draft mode only) A A Standards and Approvals A Universal (UPS) model: Safety UL60950 CSA C22.2 No.
Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: 1. Remove any paper loaded in the printer, and turn it off. Make sure all the covers are closed. 2. Remove the ribbon cartridge. If an optional pull tractor or perforation cutter is installed, remove it. 3. Use a soft brush to carefully brush away all dust and dirt from the outer case. 4.
Transporting the Printer A If you need to transport your printer some distance, carefully repack it using the original box and packing materials. Follow the steps below to repack the printer in its original packing materials. w Warning: You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. A A A 1. Remove any paper loaded in the printer. Make sure the printer is turned off.
Product Information
Index A Adjusting label position, 32 paper position, 28 to 32 printing position, 31 top-of-form position, 28 to 31 Aligning vertical lines, 123 to 124 Auto CR setting, 86, 91 Auto cut mode setting, 86, 92 Auto I/F wait time, 85, 89 Auto line feed setting, 85, 88 Auto tear off setting, 85, 88 B Back cover, 162 Back flap, 162 Bidirectional adjustment mode, 123 to 124 Bidirectional printing, 88 Buzzer setting, 86, 91 C Canceling printing, 74 Changing default settings, 96 to 99 paper, 38 to 39 printer setting
F Font (Item) button, 80 Font, selecting, 83 Forms w/labels option, 32, 92, 96 Front/Rear button, 80 Front cover, 161 Front tractor loading paper on, 15 to 21 sprockets, 161 with pull tractor, 136 to 139 Locking control panel, 97, 99 to 100 Lock-out mode, 97, 99 to 100 Low noise mode, 86, 91 M Mechanical specifications, 163 Menu buttons, 81 Micro Feed buttons, 82 Multi-part forms, printing on, 40 to 42 N G Get IP address setting, 93 Network problems, 118 setting up printer, 59 to 73 H Help, Epson, 125
Perforated paper output attachment and tray, 148 to 149 Perforation cutter auto cut/back mode, 92 installing, 144 to 147 printable width, 13 problems, 117 removing, 152 to 155 using, 143 to 147, 150 to 155 Pitch (Item) button, 80 Pitch, selecting, 83 Platen gap, 13, 85, 88 Power supply problems, 107 Power switch, 161 Printable area, 177 Print direction setting, 85, 88 Printer sharing, 59 to 73 turning on, 20, 27 Printer driver uninstalling, 75 to 76 using, 44 to 56 Printer server setting up, 59 to 73 using,
T U Tearing off printed page, 33 to 36 Tear-off edge, 33 to 36 position, 33 to 36, 111 Tear Off button, 81 Technical support, 125 to 126 Top cover, 161 Top of Form button, 81 Top-of-form position, 28 to 31, 110 Tractor switching, 21, 36 to 37, 152 Tractor Select indicator, 21, 27 to 28, 79 Tractor Select light, 36 Transporting printer, 183 Turning on printer, 20 Unidirectional printing, 88 Uninstalling printer software, 75 to 78 Status Monitor 3, 76 USB device driver, 77 to 78 USB device driver, 77 to 78
