System information

Blastware Compliance Module
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4–116 Blastware Operator Manual
2) Close Serial Port – Some modems will not respond to the AT hang up command
and require the serial port be closed to trigger a hang up. The port is closed for the
specified number of seconds before it is opened again. While the port is closed it is not
being checked for units calling home.
Select OK to approve the changes, or Cancel to exit without making changes.
b. Start Auto Call Home
Start the Auto Call Home program by selecting the Remote Access Menu in Blastware, and then
Auto Call Home > Start. From here you are able to access important menu items for the
configuration of Auto Call Home. Additionally, this is where you will set which type of
communications protocol you will be using, Serial or IP. Prior to setting up Auto Call Home,
determine which option you are going to be using by reading the overview and descriptions in the
sections that follow..
Note: You must select Connect and have this window open any time that you want the
software to monitor particular COM Ports for incoming calls.
The Start command opens the Auto Call Home dialog box and allows you to monitor your serial
or IP ports. As long as the Auto Call Home dialog box remains open, your PC can receive
messages. If you prefer, you may minimize the dialog box. To stop monitoring the serial ports
click on Disconnect, or Exit to disconnect and return to the main Blastware window.
Note: Blastware Mail and Auto Call Home can not share the same communications
serial port.
(1) Communications Port
i Serial
Serial communication refers to when data is transmitted bit-by-bit. For a complete
description of the Auto Call Home Serial Communications protocol, refer to Subsection D of
this Section.