Service manual
EPSON Stylus Pro 10000/10000CF Revision B
Troubleshooting
T
roubleshooting Using the Messages 98
Table 3-24. Nozzle check error
Item Description
LCD message NOZZLE CHECK ERROR
LED indicator status N/A
Explanation
The error occurs in the following case;
• Auto nozzle check setting is ON in the maintenance mode.
• Nozzle clogging is not recovered automatically with auto nozzle
check.
It takes about 8 minutes for auto nozzle check.
The printer keeps it as service request, until next auto nozzle check is
executed.
Recovery
There is two way for recovery, Compulsory or head cleaning.
n Compulsory recovery
• The printer will be read status with pushing PAUSE button.
• It will start printing again if it still have print data in it at that
time.
n Head cleaning
• The printer starts head cleaning with pushing CLEANING button.
• After head cleaning is completed, the printer starts Auto nozzle
check again.
Table 3-25. Ink cover open
Item Description
LCD message CLOSE INK CART. COVER
LED indicator
status
N/A
Explanation The error occurs the ink cartridge cover is open except printing.
Recovery Close ink cartridge cover.
Table 3-26. Wrong ink cartridge
Item Description
LCD message WRONG CARTRIDGE
LED indicator status Corresponded color LED goes on.
Explanation
This error occurs when ink type mismatch between ink cartridge
and printer.
Recovery Install the correct ink cartridge in the printer.
Table 3-27. Illegal ink cartridge
Item Description
LCD message INVALID CARTRIDGE
LED indicator status Corresponded color LED goes on.
Explanation This error occurs when invalid ink cartridge is installed.
Recovery Install the correct cartridge, and push PAUSE button.
Table 3-28. Wrong IK designation
Item Description
LCD message COMMAND ERROR
LED indicator status All color LEDs blink.
Explanation
This error occurs when ink type (Dye/Pigment) designated with
Bi-directional command "IK" is different from ink cartridge
which installed printer.
Recovery Stop the data transmission from the host and reset the panel.