Specifications

Troubleshooting 12-11
NetWare printers cannot be monitored when Allow monitoring is
selected for monitoring Windows shared printers under Windows
NT 3.51/4.0.
Cause What to do
This is a feature of EPSON
Status
Monitor 2.
Double-click Services in the Control
Panel and stop the EPSON Printer
Status Agent service. Restart EPSON
Status Monitor 2 and then restart the
service. This procedure must be
repeated every time you log on to
Windows NT 3.51/4.0.
Windows shared printers cannot be monitored.
Cause What to do
This is set internally by
EPSON Status Monitor 2.
Right-click Network Neighborhood
and then click Properties. Verify that
File and printer sharing for
Microsoft Networks is shown in the
list of installed components.
Verify that EPSON Status Monitor 2
is installed in the machine hosting the
Windows shared printer, and be sure
that the Windows shared printer is
set for monitoring.
You must set EPSON Status Monitor
2 settings in order to monitor
Windows shared printers.
Chap12.fm Page 11 Friday, August 21, 1998 2:00 PM