Specifications

12-10 Troubleshooting
Cannot print when using EPSON TCP/IP in Windows 95 or
Windows 98.
Cause What to do
An incompatible or invalid
printer name is typed in the
Print to the following port
box of the printer’s Properties
dialog box.
Delete the unnecessary printer name.
For example,
“EPSON_TCPIP_Printers\
255.255.255.255 (EPL-N2000)”
should be “EPSON_TCPIP_Printers\
255.255.255.255”
.
If you use the EPL-N1200
printer, only printers with the
7717 or later ROM version are
compatible.
To confirm the ROM version number,
print a status sheet and make sure the
first four numbers of the Firmware
Revision number are 7717 or higher.
See Chapter 1 for information on how
to print a status sheet. Contact your
dealer and purchase a ROM update if
necessary.
An application error occurs, and NetWare printers cannot be
monitored when Allow monitoring is selected for monitoring
Windows shared printers under Windows NT 4.0.
Cause What to do
There is a known bug in the
operating system.
Install Service Pack 3 or higher before
monitoring Windows shared printers
under Windows NT 4.0.
Chap12.fm Page 10 Friday, August 21, 1998 2:00 PM