Specifications

Troubleshooting 12-9
NetWare print servers cannot be monitored beyond routers.
Cause What to do
The number of hops is set to 0. Change the number of hops
according to “Changing Status
Monitor 2 Settings” on page 11-10.
See also “Tips for Using EPSON
Status Monitor 2” on page 11-31.
NDS printers cannot be monitored.
Cause What to do
You are not using Novell’s
Client software.
If you are using Windows NT, use
Novell IntranetWare Client for NT. If
you are using Windows 95 or
Windows 98, use Novell
IntranetWare Client 32 for Windows
95 or Windows 98.
An existing printer cannot be found in Windows NT 3.51.
Cause What to do
You may have logged on to
the network before network
modules were completely
loaded.
Log on again. To clear this problem
immediately after the operating
system starts, log on after access to
the hard disk drive is completed.
Chap12.fm Page 9 Friday, August 21, 1998 2:00 PM