Specifications

Troubleshooting 12-3
Problems Specific to Your Network Environment
Windows NT environment
Clients cannot print with TCP/IP via Windows NT Server 3.51
(NTFS).
Cause What to do
You have not changed the
access rights to allow
everyone to print.
You need to change the access rights
in the
\\WINNT35\system32\spool\PRI
NTERS directory of the NT Server. See
“Changing the type of access of the
spool directory” on page 7-4.
No client except an administrator can print via Windows NT
Server 3.51/4.0.
Cause What to do
The CREATOR OWNER has
been deleted from the Printer
Permissions list, or the
CREATOR OWNER is set to
Print or No Access.
Add the CREATOR OWNER by
clicking the Add button on the
Printer Permissions dialog box, or set
the CREATOR OWNER to Manage
Documents (a default setting).
Chap12.fm Page 3 Friday, August 21, 1998 2:00 PM