User`s guide

Appendix D:Troubleshooting
PShop User’s Guide - 57
$VV_HOME
$VV_HOME/bin
$VV_HOME/bin/vvprint
$VV_HOME/bin/gs
$VV_HOME/config
/tmp (the TMPDIR directory) (read/write/execute)
Symptom:
The.results file indicates:
“No write access to specified port or port open fail.”
Possible causes and solutions:
• The incorrect “Printer_port” value is set in the ID file, or the value is simply
“parallel”. Make sure the correct value is set.
• The parallel port, lpvi port, or SCSI device ports on your system do not have
adequate read/write permissions.
• You are using a SPARCprinter but have the port set to /dev/bpp0 or
/dev/ecpp0 instead of /dev/lpvi0.
• You are using a SPARCprinter and do not have the lpvi driver installed on
your system. For SPARCprinter driver installation instructions.refer to:
http://www.vividata.com/sparcprinter
Symptom:
The .results file indicates:
“Ghostscript command failed.”
and the gs_errs file indicates:
“Error: /ioerror in --.outputpage--”
Possible causes and solutions:
• The printer is turned off.
• The printer cable is loose or defective, or there is a bad connection. If you