Specifications

EPL-5700 Chapter3 Troubleshooting
Rev. A
3-1
0
3.4 TROUBLESHOOTING
Follow the number in the Check Item so that you can find out malfunction
parts easily and perform necessary repair service.
3.4.1 Handling Paper Jam
3.4.1.1 Paper Jam at power on
Table 3-11. Handling the Paper Jam 1
Check Item Remedy
1. Is there any paper left? Yes Remove all papers.
2.Does the actuators of
paper feed sensor, paper
eject sensor work?
No Check the lever operation and
re-assemble it or replace with
necessary parts.
Yes Replace sensor, relay
board(in case of paper feed
sensor in the second paper
feed unit), or replace the main
control board.
3.4.1.2 Paper Jam at Paper Feed and Transporting
Table 3-12. Handling the Paper Jam2
Check Item Remedy
1.Do the Paper feed roller and
second paper feed roller
rotate?
No Exchange the paper feed
solenoid.
2.Is the paper recommended
paper?
No Use the recommended paper.
3.Is the paper bent or wrinkle,
or wet?
Yes
• Exchange the paper.
• Advise the user about paper
storage.
4.Is the paper feed roller
deformed? Or is there any dirt
by paper dust or friction?
Yes Exchange the paper feed roller.
5.Does the actuator of the
paper feed sensor work
normally?
No
• Check the lever operation and
re-assemble.
• Exchange the necessary
parts.
Yes
• Replace the sensor, relay
board(in case of the paper
feed sensor in the second
feed unit), or replace the main
control board.
6.Is the transform roller
deformed? Or is there any
worn-out by friction or any dirt?
Yes Exchange the transfer roller.
7.Is the fusing roller
deformed? Or is there any
worn-out by friction or any dirt?
Yes Exchange the fusing unit.
8.Does the paper eject roller
rotate?
No Exchange the upper cover.
9.Does the actuator of the
paper eject sensor operate
normally?
No Check the lever operation and
re-assemble it or replace with
necessary parts.
Yes Exchange the fusing unit,
sensor, or main control board.