Specifications

EPL-5700 Chapter3 Troubleshooting
Rev. A
3-
4
3.3.1.2 “Error” Conditions
Here explains error condition and procedure to recover from it.
Paper Jam.
Paper is jammed in the printer path.
Open the top cover(printer cover) and clear the jammed paper.
After jam is cleared and warming-up is completed, the jammed page’s
print data is automatically printed.
Exit Paper Jam.
Paper jam occurs around the OPC drum(photo conductor unit). This error is
also indicated when the paper jam occurs around the paper exit area.
This error is cleared after you open the top cover and remove the
jammed paper, and close the cover.
After jam is cleared and warming-up is completed, the jammed page’s
print data is automatically printed.
Feed Jam.
Paper is not feeding into the printer from the tray or optional cassette, or has
jammed on its way into the printer.
Remove all the paper from the paper tray along with any sheets that
have fed part way into the printer. Open the top cover(printer cover)
and make sure that there is no jammed or torn-off paper left in the
printer. Then, close the cover.
After jam is cleared and warming-up is completed, the jammed page’s
print data is automatically printed.
Printer Open
The top cover is open.
Close the top cover.
Paper Out
There is no paper in the specified paper source.
Load paper of the indicated size into the source.
Paper Set
This error appears if “Size Ignore” is off in the printer driver and the paper
loaded in the tray does not match the required paper size.
Replace the paper with the correct size of paper and press Continue
switch on the control panel, or turn on “Size Ignore” in the printer
driver.
If “Auto Cont” on the panel setting is set off(refer to page1-10),
replace the paper with correct size of paper and press Continue
switch on the control panel.
•Or, press Continue switch without replacing paper.
•Perform reset or warm boot.
If “Auto Cont” on the panel setting is set on, this error is canceled
automatically after a while.
Toner Out
This error indicates toner is not installed, or need to replace the toner
cartridge.
This error is canceled after installing a new toner and closing the top
cover. Toner counter is reset as soon as the Continue switch is
pressed. However, the toner counter is reset as long as Continue
switch is pressed after closing the top cover, even if you do not
actually change with a new toner.