Specifications

41
■ Make sure the Media Type setting
matches the paper you loaded. See
page 19 for guidelines.
■ Make sure your paper isn’t
damaged, old, dirty, or loaded face
down. If it is, reload a new stack of
paper with the printable side up; it
is usually whiter or shinier than the
other side.
You see wrong or missing colors.
■ Make sure the Ink setting is set to
Color for color images and your
application is set for color printing.
■ Make sure the print head nozzles
are not clogged. To clean the print
head, see page 21.
■ Make sure an ink cartridge isn’t low
on ink. If either ink out light is
flashing, replace it; see page 25. If
an ink cartridge is more than six
months old, see page 27 for
replacement steps.
■ Turn off PhotoEnhance
™
if you’re
printing a high-resolution image.
■ Try using Automatic mode. See
page 9 (Windows) or page 14
(Macintosh) for instructions.
■ Your printed colors can never
exactly match your on-screen
colors. However, you can use a
color management system to get as
close as possible.
Your printout is grainy.
■ Try using a higher quality paper.
■ Set the Quality/Speed slider to the
Quality setting in your printer
software; see page 9 (Windows) or
page 14 (Macintosh).
■ Run the Print Head Alignment
utility. See page 29 for instructions.
■ You may need to increase the image
resolution or print it in a smaller
size; see your software
documentation.
Pbasics.book Page 41 Thursday, July 20, 2000 2:57 AM