EPSON Stylus Color 980 Printer Basics Printer Basics CPD-10632
EPSON 980 Color 980 EPSONStylus Stylus Color ® ® EPSON Ink Jet Papers Use EPSON paper and inks to get the same photo quality results that earn EPSON printers all of their awards! EPSON papers are specially coated to work with EPSON’s quick drying inks. You’ll notice that when prints come out of your printer, you can immediately handle them. There is no drying time, no smearing or smudging, and your image is clean and smooth.
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Pbasics.book Page vi Thursday, July 20, 2000 2:57 AM Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
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Pbasics.book Page 1 Thursday, July 20, 2000 2:57 AM Welcome! Your EPSON Stylus® COLOR 980 printer is the ideal output device for text, business graphics, digital photographs, and more. You can print anything from reports and resumes to photos and greeting cards with amazing results. EPSON® offers a variety of networking and IEEE 1394 (FireWire®) options for your printer. Visit EPSON’s web site at www.epson.com for complete information.
Pbasics.book Page 2 Thursday, July 20, 2000 2:57 AM About Your Documentation To set up your printer and install its software, see the Start Here poster.
Pbasics.book Page 3 Thursday, July 20, 2000 2:57 AM Viewing Your Electronic Printer Manual Your printer software CD-ROM includes an electronic Reference Guide for your printer. The manual is in HTML format, so you need a browser—such as Microsoft® Internet Explorer 3.0 or later or Netscape Navigator® 3.0 or later—to view it. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer software CD-ROM.
Pbasics.book Page 4 Thursday, July 20, 2000 2:57 AM 4. Click View Reference Guide. The main screen for your printer Reference Guide appears: 5. You can either view the manual from the CD-ROM (View Reference Guide) or copy the manual to your hard drive (Install Reference Guide) and view it from there. For details on viewing the manual, see the next section. If you copied the manual to your hard drive, you can access it at any time, as follows: Windows: Select Start, Programs, EPSON, and click ESC980 Guide.
Pbasics.book Page 5 Thursday, July 20, 2000 2:57 AM Click a topic on the left to expand the table of contents. After expanding the table of contents, you can click on the topic you want to view. If there’s a right arrow Click the down arrow , click it to view subtopics, then click on a topic to go to it. to close a subtopic list.
Pbasics.book Page 6 Thursday, July 20, 2000 2:57 AM The Main Menu appears: 3. Click View EPSON Documentation. You see this screen: 4. Click Watch Printer Movies. The main screen for the printer movies appears: 5. Click the poster for the movie you want to see. If necessary, select an option on the next screen. The movie starts playing.
Pbasics.book Page 7 Thursday, July 20, 2000 2:57 AM Printing from Start to Finish Here’s what to do to print a basic document—such as a memo, newsletter, or photo—from loading the paper to selecting print settings to controlling the print job.
Pbasics.book Page 8 Thursday, July 20, 2000 2:57 AM Keep the following in mind when loading paper: ■ Load the printable side face up. It’s usually whiter or brighter than the other side. ■ Load letterhead or preprinted paper into the printer top edge first. ■ Don’t load paper above the arrow on the left edge guide. See your electronic Reference Guide for instructions on loading special media.
Pbasics.book Page 9 Thursday, July 20, 2000 2:57 AM Selecting Printer Software Settings Once you click Properties, you see your printer software Properties dialog box: Select the type of paper you loaded Select the Ink color Select Automatic mode Select higher-quality or faster printing Click OK Make the following settings: ■ Choose the Media Type for your paper (click the arrow to display the Media Type list).
Pbasics.book Page 10 Thursday, July 20, 2000 2:57 AM Selecting Windows Default Settings The printer settings you make apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, black ink on legal size paper—you can change the default printer settings for all your programs. You do this using the Windows Printer utility: 1. Click Start, point to Settings, and then select Printers. 2.
Pbasics.book Page 11 Thursday, July 20, 2000 2:57 AM Controlling Printing At the Print dialog box, click OK (or Print, depending on your application) to start printing. Click OK to start printing After a moment, the Progress Meter appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.
Pbasics.book Page 12 Thursday, July 20, 2000 2:57 AM Printing on a Macintosh This section describes the basic steps for printing on a Macintosh. (To print with Windows, see page 7.) Loading Paper Don’t load paper above this arrow Make sure your printer and computer are turned on. Slide paper against the right edge guide Place your paper against the right edge guide and slide the left edge guide against the paper. Follow these guidelines when loading paper: ■ Load the printable side face up.
Pbasics.book Page 13 Thursday, July 20, 2000 2:57 AM Opening the Printer Software After you open your application program and create your document, you’re ready to select your page setup and other printer software settings. From the File menu, click Page Setup.
Pbasics.book Page 14 Thursday, July 20, 2000 2:57 AM Selecting Printer Software Settings Now open the File menu and click Print.
Pbasics.book Page 15 Thursday, July 20, 2000 2:57 AM Controlling Printing Once you’ve clicked Print, your document begins printing. If you turned on background printing in the Chooser, you can select EPSON Monitor3 from the Application menu at the right side of the menu bar to check the progress of your print job.
Pbasics.book Page 16 Thursday, July 20, 2000 2:57 AM Printing on Envelopes You can load up to 10 envelopes at a time, flap edge first and printable side up. Place them against the right edge guide and slide the left edge guide against them. Printable side up, flap side down (You’ll get better results if you press each envelope flat before loading it, or load one envelope at a time.) Set the thickness lever to the + position when you print on envelopes or other thick media.
Pbasics.book Page 17 Thursday, July 20, 2000 2:57 AM Printing on Both Sides of the Paper You can print on both sides of the page with your printer’s Double-Sided Printing option. This section includes instructions for standard double-sided printing. You can also view a short explanation of double-sided printing in the printer movies on your CD-ROM. For information about how to create single-fold booklets, see your electronic Reference Guide. Use only media types that support double-sided printing.
Pbasics.book Page 18 Thursday, July 20, 2000 2:57 AM 2. Windows: Select File > Print. Then choose Double-Sided Printing on the EPSON Stylus COLOR Properties Layout tab. Macintosh: Select File > Page Setup. Then choose Double-Sided Printing in the Page Setup dialog box. Macintosh Click here Windows 3. Click OK to save your settings. 4. Start printing. Windows: Click OK (or Print) in your application’s Print dialog box. Macintosh: Select File > Print, then click Print on the printer settings dialog box.
Pbasics.book Page 19 Thursday, July 20, 2000 2:57 AM Selecting the Correct Media Type Your printer automatically adjusts itself for the type of paper you select in your printer software. That’s why the Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly. Before you print, always check your Media Type setting. Here are the settings you should choose for your paper: For this paper . . . Select this Media Type setting . . .
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Pbasics.book Page 21 Thursday, July 20, 2000 2:57 AM Maintaining Your Printer This section describes maintenance procedures to keep your printer working at its best and preparation steps for moving your printer.
Pbasics.book Page 22 Thursday, July 20, 2000 2:57 AM Follow these steps to run the Head Cleaning utility: 1. Make sure the printer is turned on but not printing, and both the B black and A color ink out lights are off. (If an ink out light is flashing, replace the ink cartridge instead.) 2. If you have an application running, access the printer settings dialog box as described on page 8 (Windows) or page 13 (Macintosh). Or, with Windows, click Start, point to Settings, then select Printers.
Pbasics.book Page 23 Thursday, July 20, 2000 2:57 AM 7. If the nozzle check pattern has no gaps in its lines, click Finish. If the pattern has any gaps, click Clean to clean the print head again. If you don’t see any improvement after cleaning three or four times, check the solutions in “Problems Getting Good Print Quality” on page 39. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.
Pbasics.book Page 24 Thursday, July 20, 2000 2:57 AM Replacing an Ink Cartridge When the B black or A color ink out light flashes, the indicated cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the cartridge is empty and you need to replace it. You cannot print if either ink cartridge is empty.
Pbasics.book Page 25 Thursday, July 20, 2000 2:57 AM Removing and Installing Ink Cartridges This section describes how to replace an ink cartridge when the B black or A color ink out light is either flashing or on. If both lights are off and you want to replace an outdated ink cartridge, follow the procedure on page 27. If you perform the steps below when both ink out lights are off, the printer cleans the print head, as described in your electronic Reference Guide.
Pbasics.book Page 26 Thursday, July 20, 2000 2:57 AM 6. Lift the cartridge out of the printer and dispose of it carefully. Keep ink cartridges out of the reach of children and do not drink the ink. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 7. Unwrap the new ink cartridge. Then remove the yellow tape seal on top.
Pbasics.book Page 27 Thursday, July 20, 2000 2:57 AM Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print head, you can replace one or both cartridges. Follow these steps to replace an ink cartridge before the B black or A color ink out light is flashing or on: 1.
Pbasics.book Page 28 Thursday, July 20, 2000 2:57 AM 5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 6. Lift the cartridge out of the printer and dispose of it carefully. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 7. Lower the new ink cartridge into its holder with the label facing up and toward the back of the printer. 8. Press the ink cartridge clamp down until it locks in place. 9.
Pbasics.book Page 29 Thursday, July 20, 2000 2:57 AM Aligning the Print Head If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected to a local port, not on a network, to use the Print Head Alignment utility. Follow these steps: 1. Make sure the printer is turned on but not printing, and letter-size paper is loaded. Load paper that’s at least 8.
Pbasics.book Page 30 Thursday, July 20, 2000 2:57 AM Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. Follow these steps: 1. Turn off the printer and wait for the Ppower light to go out. 2. Unplug the power cord and disconnect the printer cable. 3. Remove all the paper from the sheet feeder. 4. Clean the exterior of the printer with a soft, damp cloth. 5. Clean ink out of the printer’s interior with a soft, damp cloth.
Pbasics.book Page 31 Thursday, July 20, 2000 2:57 AM Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. Follow these steps: To avoid damage, always leave the ink cartridges installed when transporting the printer. Be sure to remove the tape used in step 4 after installing the printer in its new location. 1.
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Pbasics.book Page 33 Thursday, July 20, 2000 2:57 AM Problem Solving This section gives you the basics for diagnosing and solving printer problems. ■ First see “Diagnosing Printer Problems” to help determine what the cause of the problem may be. ■ Then see “Problems and Solutions” on page 37 for solutions to common setup and printing problems. It’s a good idea to check EPSON’s support web site periodically for possible updates to your printer driver. Visit http://support.epson.
Pbasics.book Page 34 Thursday, July 20, 2000 2:57 AM Follow the guidelines below when you check the control panel lights: P is on The Ppower light is on when the printer is ready to print. It flashes when the printer is receiving a print job, charging ink, or cleaning the print head. S flashes When the S paper out light flashes, you have a paper jam. Press the E load/eject button to try to clear the jam.
Pbasics.book Page 35 Thursday, July 20, 2000 2:57 AM Running a Printer Check You can run a printer check to determine whether a problem comes from the printer itself or some other source. Follow these steps: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure letter-size or larger paper is loaded in the printer. 4. Hold down the E load/eject button, then press and release the Ppower button.
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Pbasics.book Page 37 Thursday, July 20, 2000 2:57 AM Problems and Solutions Here are some troubleshooting tips if you have any problems setting up your printer, installing software, or printing. Problems Setting Up the Printer or Installing Software The printer started making noise after ink cartridge installation. ■ The first time you install ink cartridges, the printer must charge its ink delivery system for about two minutes.
Pbasics.book Page 38 Thursday, July 20, 2000 2:57 AM Your printer icon doesn’t appear in the Chooser (Macintosh). ■ ■ Your Macintosh has extension conflicts. Disable QuickDraw® GX in the Extensions Manager. Make sure EPSON Monitor3 and SC 980 are enabled, and then restart your Macintosh. You may have too many items in the Chooser. Delete any unused items and check the Chooser again. You’re printing over a network.
Pbasics.book Page 39 Thursday, July 20, 2000 2:57 AM Printing is too slow. To achieve your printer’s fastest speed, a USB connection is recommended, where possible. Your printer prints faster than your parallel port can transfer data, so printing may appear to pause while data transfer catches up. Problems Getting Good Print Quality You see banding (light lines) Make sure your system meets the requirements listed in “Notices.
Pbasics.book Page 40 Thursday, July 20, 2000 2:57 AM ■ Set the paper thickness lever to the 0 position. Set the lever to the + position when you print on thicker paper or envelopes. You may also need to turn off High Speed in the printer software. Your printout is blurry or smeared. ■ Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. Non-EPSON media may not be compatible and may produce ink bleeding or pooling. ■ Run the Print Head Alignment utility.
Pbasics.book Page 41 Thursday, July 20, 2000 2:57 AM ■ ■ Make sure the Media Type setting matches the paper you loaded. See page 19 for guidelines. Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side. ■ Turn off PhotoEnhance™ if you’re printing a high-resolution image. ■ Try using Automatic mode. See page 9 (Windows) or page 14 (Macintosh) for instructions.
Pbasics.book Page 42 Thursday, July 20, 2000 2:57 AM Problems with Paper Feeding Too many copies are printing. Make sure the Copies settings is correct in both your application and the printer software. Paper jams inside the printer. Turn off your printer, open the cover, and remove all the paper that’s inside, including any small pieces that may have torn off. Always pull jammed paper forward (toward the output tray) to pull it out.
Pbasics.book Page 43 Thursday, July 20, 2000 2:57 AM Solving Miscellaneous Printout Problems The image size or position is incorrect. The margins are incorrect. Make sure the paper and/or layout options are set correctly. ■ ■ Make sure the paper settings in your printer software are correct for your paper size. See the electronic Reference Guide for instructions. Check your software documentation for instructions on selecting the correct margins for your paper size.
Pbasics.book Page 44 Thursday, July 20, 2000 2:57 AM Uninstalling Printer Software If you need to uninstall and then reinstall your printer software, such as when you upgrade your computer operating system, follow these steps: Uninstalling Windows Software 1. Double-click My Computer, then double-click the Control Panel icon. 2. Double-click Add/Remove Programs. Click EPSON Printer Software in the program list, and click the Add/Remove button (Change/Remove button on Windows 2000). 3.
Pbasics.book Page 45 Thursday, July 20, 2000 2:57 AM Reinstalling Printer Software Before reinstalling your printer software, first uninstall it as described above. Then follow the instructions below. For detailed installation instructions, see your Start Here poster. Remember that you don’t need to reinstall your creative software or electronic manual, and you won’t see the license agreement. Windows My Computer, and 1. Insert your printer software CD-ROM.
Pbasics.book Page 46 Thursday, July 20, 2000 2:57 AM EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com.
Pbasics.book Page 47 Thursday, July 20, 2000 2:57 AM Creative Software Technical Support If you need technical support for your creative software, please contact the software manufacturer as described below. Software Web site E-mail Telephone ArcSoft PhotoImpression 2000 http://www.arcsoft.com support@arcsoft.com (510) 440-9901 8:30 AM to 5:30 PM, PST ArcSoft PhotoMontage 2000 Trellix Web http://support.trellix.
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Pbasics.book Page 49 Thursday, July 20, 2000 2:57 AM Notices This chapter includes system requirements, safety instructions, legal notices, and other important information about your EPSON Stylus COLOR 980. Windows System Requirements To use your printer and its software, your system should have: ■ An IBM® compatible PC with at least a 486/25 MHz (for Windows 95 or Windows NT® 4.
Pbasics.book Page 50 Thursday, July 20, 2000 2:57 AM Macintosh System Requirements To use your printer and its software, your system should have: ■ An Apple® iMac™ series or Power Macintosh® G3 or G4 with USB port ■ For iMac: Mac® OS 8.5 or later (Mac OS 8.5.1 or later recommended) For Power Macintosh G3 or later: Mac OS 8.5.1 or later If your iMac is running OS 8.1, you need to upgrade your operating system before installing your printer software.
Pbasics.book Page 51 Thursday, July 20, 2000 2:57 AM ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
Pbasics.book Page 53 Thursday, July 20, 2000 2:57 AM FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Pbasics.book Page 54 Thursday, July 20, 2000 2:57 AM EPSON AMERICA, INC. LIMITED WARRANTY What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the EPSON printer covered by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase.
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Insdbck.fm Page 59 Thursday, July 20, 2000 3:00 AM How to Order EPSON Ink and Paper To order EPSON ink cartridges and paper, contact your dealer or call the EPSON Store at (800) 873-7766 or visit our web site at www.epson.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. EPSON ink cartridges: Order these EPSON ink cartridges and use them within six months of installing them and before the expiration date on the package: Black ink cartridge Color ink cartridge T003011 (U.S.
