User Manual

Setting for the clients............................................................... 65
Cancelling Printing..................................................................... 69
Uninstalling the Printer Software.......................................................... 70
Uninstalling the printer driver and EPSON Status Monitor 3.............................. 70
Chapter 4 Troubleshooting
Checking the Printer Status.............................................................. 73
Using the Error Indicators........................................................... 73
Problems and Solutions................................................................. 74
Power supply problems.............................................................. 75
Printing.......................................................................... 75
Paper Handling.................................................................... 79
Correcting USB Problems................................................................ 81
Clearing a Paper Jam.................................................................... 82
For jammed continuous paper. . . ..................................................... 82
For jammed single sheet paper. ...................................................... 85
For jammed paper remains inside the printer. . . ........................................ 87
Aligning Vertical Lines in Your Printout.................................................... 88
Cancelling Printing..................................................................... 89
Using the printer driver............................................................. 89
Using the printer’s control panel...................................................... 89
Printing a Self Test...................................................................... 90
Printing Hex Dump..................................................................... 91
Chapter 5 Where To Get Help
Technical Support Web Site. . . . .......................................................... 93
Contacting Customer Support. . . ......................................................... 93
Before Contacting Epson............................................................ 93
Help for Users in Europe............................................................ 94
Help for Users in Singapore. ......................................................... 94
Help for Users in Vietnam. . . ........................................................ 94
Help for Users in Indonesia.......................................................... 95
Help for Users in Malaysia. . ......................................................... 97
Help for Users in the Philippines...................................................... 98
LQ-780/LQ-780N User’s Guide
Contents 5