User Manual

The printer’s page length setting for the rear
tractor does not match the size of the
continuous paper you are using.
Change page length settings for the rear tractor in the using the
printer’s Default Setting mode. See “Changing default settings”
on page 25 for more information.
The top margin or top-of-form position setting is
incorrect.
Check and adjust the margin or top-of-form position settings in
your application software. See “Printable area” on page 119 for
more information.
You can change the Top-of-Form position using the Micro
Adjust function. See “Adjusting the top-of-form position” on
page 46. However, settings made in Windows applications
override settings made in the Micro Adjust mode. See “Adjusting
the top-of-form position” on page 46 for more information.
The printer driver settings you want to use are
not selected in your software.
Choose the correct printer driver setting from the Windows
desktop or in your application before printing.
The printer prints on (or too far away from) the perforation of your continuous paper.
Cause What to do
The tear off position setting is incorrect. Adjust the tear off position using the Micro Adjust function. See
“Adjusting the tear off position” on page 45 for more
information.
The printer you want to use is not selected in
your software.
Choose the correct printer from the Windows desktop or in your
application before printing.
The paper size setting in your application or
printer driver does not match the size of the
paper you are using.
Check the paper size setting in your application or printer driver.
The printer’s page length setting for the rear
tractor does not match the size of the paper you
are using.
Change the page length settings for the tractor using the
printer’s default setting. See “Changing default settings” on
page 25 for more information.
Paper Handling
Single sheets do not feed properly
Paper does not feed.
Cause What to do
Continuous paper is in the paper path. Press the Load/Eject button to remove the continuous paper.
Set the paper release lever to the single-sheet position. Insert a
new sheet. (See “Switching to single sheets” on page 43 for
more information.)
LQ-780/LQ-780N User’s Guide
Troubleshooting 79