User Manual

Table Of Contents
ECM setting is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Basic Settings and enable the ECM setting on the
control panel. is may clear errors that occur due to connection problems. Note that the speed of
sending and receiving faxes may be slower than when ECM is disabled.
The image quality setting is low on the sender's fax machine.
Solutions
Ask the sender to send faxes at a higher quality.
Cannot Solve Problem After Trying All Solutions
If you cannot solve the problem aer trying all of the solutions, contact Epson support.
If you cannot solve printing or copying problems, see the following related information.
Related Information
& “Cannot Solve Printing or Copying Problems” on page 264
Cannot Solve Printing or Copying Problems
Try the following problems in order starting at the top until you solve the problem.
Make sure you match the paper type loaded in the printer and the paper type set on the printer to the paper
type settings in the printer driver.
“Paper Size and Type Settings” on page 31
Use a higher quality setting on the control panel or the printer driver.
Align the print head.
“Adjusting the Print Quality” on page 150
Run a nozzle check to see if the print head nozzles are clogged.
If there are missing segments in the nozzle check pattern, the nozzles may be clogged. Repeat head cleaning and
the nozzle check alternately 3 times and check if the clogging has cleared.
Note that print head cleaning uses some ink.
“Checking and Cleaning the Print Head” on page 151
Turn o the printer, wait for at least 12 hours, and then check if the clogging has cleared.
If the problem is clogging, leaving the printer for a while without printing may solve the problem.
You can check the following items while the printer is o.
Check that you are using genuine Epson ink bottles.
Try to use genuine Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Make sure that there are no paper fragments le inside the printer.
When you remove the paper, do not touch the translucent
lm
with your hand or the paper.
Solving Problems
>
Cannot Solve Problem After Trying All Solutions
>
Cannot Solve Printing or Copying Problems
264